The fastest, simplest ways to grow your business - no jargon, no fluff. Practical strategies that actually work for SME owners in the USA, New Zealand, and worldwide.

Monday, October 05, 2026
There is no single best business coach in the USA. Here are five criteria for choosing one, a fair look at the main formats, and why an outside perspective can change what you see in your own business.
Ask any SME owner what matters most to their business and you'll hear the same answers: growth, the team, key customers, strategy. Then look at their calendar from last week. Most of it is meetings that don't move any of those things forward — status updates that could have been an email, “quick chats” that ran forty minutes, and admin that should belong to someone earning a fraction of the owner's rate. Your calendar isn't a record of what you value. It's a record of what you haven't said no to.
The enemy here isn't laziness or poor time management — most SME owners work long hours and mean every word when they say strategy matters. The enemy is the invisible drift between what you decided mattered in January and what's actually filling your Tuesday in September. Nobody schedules that drift on purpose. It happens one “just five minutes” request at a time, until the calendar belongs to everyone except the person who's supposed to be steering the business. The fix isn't a better to-do list. It's an honest look at where the hours actually went.
This is the exercise I run with every new coaching client in the first month, before we touch strategy. It's uncomfortable and it's accurate.
1. Pull the last four weeks, not the next four.
2. Colour-code every block: Growth, Operations, Admin, Reactive.
3. Total the hours per category — Growth is usually under 10%, not the expected 30-40%.
4. Set a Protected Block — two half-days a week, non-negotiable.
5. Re-run the audit in 90 days.
“Kevin had a no-nonsense approach and tackled the issues head on. Accountability was the key.”
— Ashley Berrysmith, Icehouse Coaching Programme
Owners rarely audit their own calendar because it requires admitting, in black and white, that the thing they say matters most has been getting the least time for months. That's an uncomfortable mirror to hold up alone. It's far easier to keep saying yes to the next meeting than to sit with the evidence that Growth time has quietly become Admin and Reactive time in disguise. This is precisely the accountability a coach provides — not another task on the list, but someone checking, every week, whether the Protected Block actually held.
If your calendar says the opposite of your stated priorities, that gap is exactly what we close first — not with a better app, but with a system that protects your time.
Join hundreds of SME owners receiving practical, no-nonsense growth advice from Kevin D’Ambros-Smith. No spam. Unsubscribe anytime.
Monday, October 05, 2026
There is no single best business coach in the USA. Here are five criteria for choosing one, a fair look at the main formats, and why an outside perspective can change what you see in your own business.
Monday, October 05, 2026
Eighty-four percent of small business owners sacrifice health or relationships to their business, new 2026 data shows. Here is the Transferability Number test that shows why, and what to fix first.
Monday, October 05, 2026
You're about to have your busiest quarter of the year. If nobody's planned for it, your bank balance is about to go the wrong way at exactly the moment the business looks like it's winning.
Monday, October 05, 2026
Ask most owners what they do and they'll answer instantly. Ask them why their business exists, beyond making money, and watch the pause. That pause is costing you customers, hires and referrals.
Monday, October 05, 2026
Ask your team to name the business's single most important goal this quarter. Five different answers from five people means you have one problem, not twelve: nobody knows what the goal actually is.
Monday, October 05, 2026
You trained your team to build rapport and never push, and your best customer last quarter still went with the competitor who pushed them to rethink the brief. Here's why relationship-selling is the weakest profile in B2B sales.
Monday, October 05, 2026
You've boosted the posts, hired the agency, rewritten the website twice, and the phone still isn't ringing. Before you spend another dollar, ask whether a stranger could explain what makes you different in one sentence.
Monday, October 05, 2026
Your competitor just launched the move you'd been 'finalising' for six months. Here's the fifty-year-old decision framework that fixes the real problem: not your strategy, your decision speed.
Sunday, October 04, 2026
EOS, Scaling Up, Vistage, ActionCOACH or Simple-Growth? A fair comparison with best-for and not-ideal-if for each option, a fit matrix and a nine-question quiz.
Sunday, October 04, 2026
What does a business coach cost in New Zealand? Published monthly and hourly ranges, cheaper options, how RBPN co-funding can help, and a checklist for judging value.
Sunday, October 04, 2026
New 2026 global research shows trust alone only earns a brand 48 percent acceptance into new territory - relevance takes it to 71 percent. Here is the two-question test that finds the real gap before you spend on expansion.
Sunday, October 04, 2026
The personal touch that built your reputation at ten staff quietly becomes the bottleneck that breaks it at thirty. Here is how to turn a habit into a system before it costs you.
Sunday, October 04, 2026
Most owners check star ratings and warm adjectives before hiring a coach. Here is the three-detail test that tells you whether a review is evidence or decoration.
Sunday, October 04, 2026
The Christmas shutdown is about eleven weeks away. Here is the one-page-per-role handover document that decides whether you actually switch off this year.
Sunday, October 04, 2026
The biggest sales research study ever run found the best reps ask, they don't tell. Here is the SPIN method, and the four questions that come before any pitch.