Saturday, November 14, 2026

A 2026 UK survey of 500 senior leaders at firms with 50+ staff found 55% have no long-term strategy of five years or more that they review regularly. The One Sentence Test turns vision into a decision filter you can use this week.

Ask any business coach if they're the right fit for you, and almost all of them will say yes. That's the problem. A coach with an empty calendar and a mortgage to pay has every incentive to say yes to anyone who can afford them, which tells you nothing about whether they're actually right for your business.

The real test of a good coach isn't whether they'll take you on. It's whether they'd ever say no. A coach who has never turned down a prospective client, or never ended an engagement that wasn't working, isn't selective, they're just busy.

Before you sign with anyone, ask the question almost nobody asks: what kind of client do you turn away?

The Enemy Is the Universal Coach

The coaching industry has a structural incentive problem: most coaches are paid to have clients, not to have the right clients. That pushes many toward a one-size-fits-all pitch, the same framework, the same promises, applied to a retail founder, a professional services partner, and a manufacturing owner alike. Meta-analyses in coaching psychology consistently point to the working relationship between coach and client, not the specific framework used, as one of the strongest predictors of whether coaching actually changes outcomes. A framework applied to the wrong fit rarely works, no matter how good the framework is.

Named plainly: the enemy is the coach who sells fit instead of assessing it.

The Two-Way Interview

1. Ask what they'd say no to. A coach who can describe, specifically, the kind of business or owner they're not right for is telling you they've actually thought about fit.

2. Ask for the uncomfortable question. Request a call where they push back on something in your business, before you've paid them a dollar. You'll learn more from their pushback than their pitch.

3. Check the operator test. Have they actually built or run something, or only studied and taught it? Both have value; know which one you're hiring.

4. Ask how they end a mismatch. A coach with a clear, respectful process for ending an engagement that isn't working is more trustworthy than one who's never had to.

5. Watch what they measure. A coach focused on your calendar time with them, rather than your business results without them, has the incentives backwards.

“One of the highlight presentations during OMP. Really enjoyed your wisdom and insight, thanks Kevin!”

— Liz Wotherspoon, Director, The Icehouse

Why Owners Don't Ask

Most owners are so relieved to find someone who says the right things in a sales call that they skip the vetting entirely, especially after a bad experience with a coach who talked mindset and delivered nothing practical. The obstacle isn't a lack of good coaches; it's that the burden of screening for fit has been left entirely on the business owner, who's rarely done it before and doesn't know what to ask.

Kevin works personally with a select group of SME owners specifically because fit determines results, and turns away engagements where it isn't there, which is exactly the standard this question is designed to test for.

Quick Wins Before You Sign With Anyone

  • Ask directly what kind of client or business they'd turn down, and listen for a specific answer.
  • Request one real piece of pushback on your business before you pay anything.
  • Confirm whether they've built and run a business themselves, or only advised on one.
  • Ask how they'd end things if it wasn't working, and judge the answer.

Key Takeaways

  • Test any prospective coach by asking what they'd say no to, not just what they'll promise you.
  • Request genuine pushback before you sign, since a coach who only agrees isn't adding anything you don't already have.
  • Distinguish an operator who has built a business from an advisor who has only studied one.
  • Choose fit over charisma, since the relationship itself is one of the strongest predictors of whether coaching actually works.

Kevin works personally with a select group of SME owners, here's how to find out if that's the right fit for you.

...and you become the owner who chooses a coach on fit, not on a good sales call.

Saturday, November 14, 2026

A 2026 UK survey of 500 senior leaders at firms with 50+ staff found 55% have no long-term strategy of five years or more that they review regularly. The One Sentence Test turns vision into a decision filter you can use this week.

Saturday, November 14, 2026

Some NZ coaching and mentoring offers run 12 months, some let you choose 3, 6 or 12, and some are a half-day. Here is what is published, who each length suits, and five questions to ask before you commit.

Saturday, November 14, 2026

Many NZ owners held back hiring, pricing and spending until the 7 November election. Now it has passed, here is what the latest ANZ, NZIER and MYOB surveys say, and a 30-day plan to restart the decisions that matter.

Saturday, November 14, 2026

Only 30% of surveyed US owners beat 2025 profit expectations, down from 57% (Bluevine). The E-Myth shows SME owners why margin, not volume, is the real growth number.

Saturday, November 14, 2026

40% of US owners have considered giving up their business this year (Xero, 2026). Kevin's own wins-and-losses story shows SME owners why doubt isn't failure.

Saturday, November 14, 2026

47% of NZ owners lost time with family this past year (Xero, 2023). The Who Method shows SME owners how to fill the seat that's quietly running their calendar.

Saturday, November 14, 2026

One real client's top 8 customers (of 123) delivered 42% of total revenue. Customer Lifetime Value shows SME owners why discounting on instinct rewards the wrong people.

Saturday, November 14, 2026

63% of US small businesses that gained customers credit word of mouth, not ads (PYMNTS, 2025). The Dream 100 method shows SME owners how to borrow attention instead of buying it.

Saturday, November 14, 2026

Roughly one in six US owners track nothing meaningful about where growth actually comes from (PYMNTS, 2026). Goldratt's Theory of Constraints shows SME owners how to find the one number that matters.

Saturday, November 14, 2026

EOS installs a management system across your leadership team. A business coach works the one constraint holding you back. Here is what is published in New Zealand, who each suits, and five questions to choose.

Saturday, November 14, 2026

The New Zealand Government is paying for AI tools that find a small business's biggest constraint and write an action plan. Here is what they do, what they cannot do, and how to choose between an AI check, a mentor and a coach.

Friday, November 13, 2026

Most strategic plans don't fail because the strategy is wrong — they fail because they're too big to run. New data on 20,582 real plans shows where the cliff is, and how to fix it.

Friday, November 13, 2026

62% of US owners have skipped or cut their own pay this year (Bluevine, 2026). Profit First, and Kevin's own lesson about hiring his own coach, show owners how to pay themselves first, not last.

Friday, November 13, 2026

If stopping feels like a risk instead of a rest, the business isn't the problem. Dan Sullivan's Who Not How reframe, and Kevin's own admission about struggling to say no, show owners the real fix.

Friday, November 13, 2026

US owners spend 22 hours a month on financial admin and 56% get hit by a tax surprise (Xero, 2026). The ECRS method and a real client fix show owners how to stop doing it themselves every month.