Thursday, October 29, 2026
Reps close 2.9x more deals at month-end and lose 11.4x more margin doing it, one major study found. Here's why the plan is the problem, not the rep, and three fixes.
If you cancelled every meeting on your calendar for the next two weeks, would your business actually slow down — or would some of it speed up? Harvard Business Review's review of meeting research found that about 70% of meetings kept employees from completing the very work the meeting was supposedly about. That figure covers employees generally, not SME owners specifically, but anyone who has sat through a status update that could have been a two-line message knows exactly which category they're in.
After over 30 years running meetings at agencies and inside nine businesses of my own, I've never once seen a business get more done by having more meetings. I've seen plenty get more done by replacing a tangle of ad-hoc catch-ups with one deliberate rhythm.
The enemy here isn't meetings themselves — it's the meeting calendar that grew by accident. A weekly catch-up here, a one-off project update there, a client call that somehow became a standing Tuesday slot eighteen months ago and never got un-booked. Nobody sat down and designed this calendar; it accreted, one "let's just get something in the diary" at a time. By the time a business reaches ten or fifteen people, the owner can lose a third of their working week to meetings that were never actually redesigned once their original reason had passed.
Harnish's Rockefeller Habits sets out a cadence built for fast-growing companies. At SME scale, it collapses to four decisions:
"Specific to my business requirements and takes a systematic approach. Practical, specific, and pertinent to my business."
— Simon Keepa
Redesigning the calendar means telling someone whose standing meeting you're cancelling that it wasn't actually earning its slot — an uncomfortable conversation to have alone. It's a far easier conversation when an outside adviser is the one asking the question, "what is this meeting actually for, now?", because it reads as structural, not personal.
If you can't remember the last time you cancelled a recurring meeting rather than added one, that's worth a look before this year's plan runs out of road.
Friday, October 23, 2026
Four in ten small business owners say they discount often, and a third still report sales down anyway. Here's the SPIN Selling framework that gets you to full price without the price cut.
Thursday, October 22, 2026
When offers look alike, price is all that is left to compare. What New Zealand telecoms teach SME owners about escaping the price war.
Thursday, October 22, 2026
Get more from the link that limits your growth before you spend a dollar on it. A 14-day, no-new-spend plan for SME owners.
Thursday, October 22, 2026
Score eight links in your business from 1 to 5 and the weakest, earliest link is usually your constraint. A 20-minute self-check for SME owners.
Thursday, October 22, 2026
Referrals just became small business owners' #1 source of new customers — up from 65% to 83% in a single year. Here's the Dream 100 system that turns word of mouth into a repeatable growth engine.
Thursday, October 22, 2026
Roughly one in four founders report loneliness and isolation running their business. Here's what a coach actually does differently, and why the first session is rarely about strategy.
Thursday, October 22, 2026
NZ small business sales rose 8.6 percent this quarter, but growth ranged from 2.9 to 16.3 percent by industry. Here's the three-number check that tells you whether your growth is actually yours.
Thursday, October 22, 2026
Only 30 percent of business change efforts fully succeed. Here's the three-part diagnosis, borrowed from strategy academic Richard Rumelt, most owners skip before fixing anything.
Thursday, October 22, 2026
Close to six in ten of this year's US holiday shoppers are already buying, in October or year-round. Here are three sales moves to make this week before Black Friday arrives.
Thursday, October 22, 2026
77.6 percent of US consumers used AI to help with a purchase decision in the past six months. Here are three moves that make your small business visible when customers ask AI about you.
Thursday, October 22, 2026
54 percent of US business owners have no real plan, and only 11 percent have anything detailed. Here's the one-afternoon exercise that gives your business a sharper three-year direction than any spreadsheet.
Wednesday, October 21, 2026
Before you spend another dollar on ads, staff or software, find the one step that limits your growth. Here is a one-hour spend-gate test you can run this week.
Wednesday, October 21, 2026
ActionCOACH began in Brisbane, Australia. What does its story tell US owners about where good growth ideas come from, and how to test an outside idea in your own business?
Wednesday, October 21, 2026
SME owner confidence is climbing, but for most, revenue isn't following. Here's why time isn't your real constraint, and the three-step framework that finds the one that is.
Wednesday, October 21, 2026
49% of business owners question monthly whether running the business is worth it, a US survey found. Here's what changes when someone else is asking that question with you.