Monday, November 09, 2026

What does a business coach cost in the US? The published price points, where each comes from, six questions to ask before you sign and a simple payback test.

Right now, across boardrooms and back offices from Auckland to Austin, SME owners are doing the same thing: opening a spreadsheet, looking at last year's numbers, and building next year's budget. That is not strategic planning. It is arithmetic dressed up as strategy, and it is why so many growth plans quietly fail before the year even starts. If you want to know whether your business actually has a strategy or just a spending plan, ask your finance manager to explain, in one sentence, what the top line of next year's budget is for. If the answer is a number rather than a reason, you have found the problem.

The Problem Reframe: Budgets Are a Symptom, Not a Strategy

Here's the enemy: budget-led planning. It is the default mode for almost every SME because it feels productive — spreadsheets get built, numbers get argued over, a document gets signed off — while the actual strategic questions (What are you trying to become? What will you stop doing to make room for what matters? Which 20% of customers will drive 80% of next year's growth?) never get asked out loud. Research compiled by strategy platform Cascade found that 95% of employees do not understand their organisation's strategy — and in an SME, that gap usually starts at the top, because the "strategy" was never written down as anything other than a set of budget line items.

You can read the full breakdown of that research on Cascade's strategy statistics page — it is a sobering read for any owner who assumes the plan is understood just because it is filed somewhere.

The Framework: The Strategy-First Budget Sequence

The fix is not more planning. It is planning in the right order. Kevin calls this the Strategy-First Budget Sequence, and it is the exact sequence he runs with clients every September and October, before a single dollar gets allocated for next year.

1. Lock the three priorities first — before anyone opens a spreadsheet, agree on the three things that matter most next year: the market you'll win, the capability you'll build, and the thing you'll stop doing. Nothing gets budgeted until this is written down in one page.

2. Allocate top-down, not bottom-up — instead of asking every department "what do you need," fund the three priorities first, then let the rest of the budget compete for what's left. Most SME budgets do the opposite, and it guarantees the strategic bets get starved.

3. Protect the bets from the cutting reflex — when cash gets tight mid-year (and it will), the instinct is to cut evenly across the board. Ring-fence the strategic priorities in writing now, so a nervous January doesn't quietly kill the one initiative that was supposed to change the business.

"Kevin assists businesses to understand their 'Secret Sauce' and implements a strategy to grow the company's brand and in turn, business opportunities. His guidance and strategic advice is always well thought through and gets fantastic outcomes."

— Gareth Bayliss, Sales Manager, The Icehouse

The Execution Gap: Why Owners Know This and Still Budget Backwards

Most experienced owners will read the sequence above and nod — it isn't a new idea. The reason it doesn't happen is that strategy conversations are uncomfortable and budget conversations are familiar. Numbers feel objective; priorities feel like judgment calls, and judgment calls invite disagreement the owner would rather avoid in a Tuesday finance meeting. This is precisely where an outside perspective earns its keep — not to tell you what your priorities should be, but to hold the room to the sequence, ask the question nobody else in the business is allowed to ask the founder, and make sure the three priorities survive contact with the spreadsheet.

Quick Wins Before You Build Next Year's Budget

  • Write your three 2027 priorities on one page before opening any budget template.
  • Ask each department head to justify their budget against the priorities, not against last year's number.
  • Set a "protected" tag on the line items tied to your strategic bets, and agree now who has authority to touch them.

Key Takeaways

  • Recognise that a budget built before a strategy is arithmetic, not a growth plan.
  • Sequence your planning: priorities first, budget second, always.
  • Protect strategic bets in writing before the first cash-flow scare of the year.
  • Audit whether your team could explain your strategy in one sentence — most can't, and that's fixable.

If your 2027 budget is already being built before your strategy is locked, that's the first thing Kevin helps you fix.

...and you become the owner whose budget follows your strategy, not the other way round.

Tuesday, October 27, 2026

Most SME marketing describes the product and targets a demographic — and both miss why people actually buy. Here's the Jobs To Be Done framework, and how to find the job your business is really being hired to do.

Tuesday, October 27, 2026

Nearly half of businesses miss the target they set for themselves — and it's rarely because the team didn't try hard enough. Here's the three-number check that builds a 2027 target you can actually hit.

Monday, October 26, 2026

ActionCOACH, an EOS Implementer or an independent coach? A fair, source-linked guide for US owners, with a six-question test to match the help to your biggest constraint.

Monday, October 26, 2026

Gallup's 2026 global workplace data shows manager engagement is collapsing faster than everyone else's. Here's the research-backed 3-step fix for SME owners wearing the manager hat too.

Monday, October 26, 2026

Only about a third of seasonal businesses hold enough cash to cover their leanest months before the slow season hits. Here's the ten-minute reserve check before this year's peak trade.

Monday, October 26, 2026

A well-known coaching ROI study found a $7.90 return per $1 spent. Here's an honest look at where that number comes from, and what actually transfers to an SME owner.

Monday, October 26, 2026

Only around 20% of companies complete 80% of their strategic goals, and fewer than half of employees know what's expected of them. Here's how OKRs fix that at SME scale.

Monday, October 26, 2026

Bain research shows winning a new customer can cost up to 25 times more than keeping one you already have. Here's the CLV/CAC discipline that flips where your sales effort goes.

Monday, October 26, 2026

A 2026 Gartner survey found SMEs put just 12% of marketing spend into brand-building, against the 60% long-term research recommends. Here's what that costs you eighteen months from now.

Monday, October 26, 2026

Fewer than 5% of employees understand their company's strategy well enough to act on it. Here's the one-page scorecard that fixes it, reviewed in 15 minutes a week.

Sunday, October 25, 2026

Help to Grow: Management, a peer group like Vistage, or a business coach? An honest UK comparison, with best for and not ideal if for every option.

Sunday, October 25, 2026

Free and low-cost mentoring suits some NZ owners; paid coaching suits others. Here is how to tell which fits your stage, your problem and your budget.

Sunday, October 25, 2026

Most SME owners know their follower count, not where their last ten paying customers actually came from. Here is the 2026 data on what really drives growth.

Sunday, October 25, 2026

ANZ's September 2026 survey shows NZ business confidence easing again. Here's the trap that data creates for SME owners, and how growth-minded owners should read it instead.

Sunday, October 25, 2026

More people call themselves a business coach than ever before. Here's the one test that actually separates a coach who gets results from one who just talks.