Thursday, November 05, 2026
Busy one month, silent the next, and no idea which deals were ever real? Neil Rackham's SPIN questions surface the truth weeks before a quiet month does.
Every week Kevin gets some version of the same question from a founder comparing programmes: should I join a group coaching cohort or work with someone one-on-one? Most people answer it by budget, which is exactly backwards — the right answer depends on the stage your business is at, not what's left in the marketing line of your profit and loss statement. Get the format wrong and you can pay for the right advice in the wrong container and still barely move the needle. After running both formats himself, and referring clients into whichever one actually fits, Kevin's view is that the stage of your business predicts the right answer more reliably than almost anything else.
The assumption that group coaching and one-on-one coaching are simply different price points on the same product is where most owners go wrong. They're different tools solving different problems. Group coaching is powerful when the problem is common — pricing discipline, delegation, marketing fundamentals — because you learn as much from watching ten other owners solve it as from the material itself. One-on-one is powerful when the problem is specific to your business — a leadership team not functioning, a pivot decision, a founder conflict — because nobody else in a room of ten needs to hear the details of your cap table.
1. Name the problem — Write down the single biggest thing holding growth back right now. Be specific, not "everything."
2. Ask if it's common or unique — Would fifty other SME owners in different industries recognise this exact problem? If yes, it's likely a group-coaching problem. If it's specific to your team, your numbers, or your history, it needs one-on-one.
3. Check the stage, not just the topic — Pre-$1M businesses usually get more from group cohorts, where the fundamentals still apply broadly. Past the first team-led transition, most owners need the specificity one-on-one provides.
The businesses that get this wrong most often are the ones who join a group programme for a problem that was actually unique to them, and leave saying coaching "didn't work" — when the format, not the coaching, was the mismatch.
"You make success tangible. Help me go from a wish to reality. Now have clarity of purpose and belief. You made tripling the size of my business go from seeming impossible to really possible."
— Lina, Good Gravy
Budget conversations happen before stage conversations, almost every time — group coaching is priced lower, so it gets chosen by default, regardless of whether the problem actually fits it. The honest fix is a conversation before enrolment, not after three sessions of frustration: what's actually broken, and which format was built to fix it. A good coach will tell you when their own group programme isn't the right fit for your specific problem — that's a signal worth paying attention to, not a sales objection to push past.
If you're not sure which format fits where your business is right now, that's a five-minute conversation worth having before you enrol in anything.
...and you become the owner who chooses the coaching format that fits your stage, not just your budget.
Tuesday, October 20, 2026
68 percent of US Google searches now end with no click at all. Here's what that means for small business marketing, and the fix that doesn't depend on getting the click back.
Tuesday, October 20, 2026
Most strategic plans are tactics with better formatting. Here's the one-sentence test, borrowed from Sinek's Golden Circle, that tells you if yours has a real why behind it.
Tuesday, October 20, 2026
A private, unwritten goal succeeds about 35 percent of the time. One with a weekly accountability check-in succeeds more than 70 percent of the time. Here's why that gap exists.
Tuesday, October 20, 2026
Roughly 65 percent of small businesses are tied so closely to their owner they'd struggle to run without them. Here's Gerber's E-Myth framework for finally getting out of the technician's chair.
Tuesday, October 20, 2026
42 percent of B2B businesses do nothing proactive during the pre-Christmas slowdown. Here's what the ones who keep selling do differently, and why January rewards them for it.
Monday, October 19, 2026
Is Vistage worth it? A fair, source-linked look at what peer advisory groups offer US business owners, a checklist for deciding, and how one-on-one coaching differs.
Monday, October 19, 2026
Most small business owners know they don't compete on price, but can't say, in one sentence, what they compete on instead. Here's the three-step framework that fixes it.
Monday, October 19, 2026
A strong December can feel like proof you're growing. It can also be the reason nobody builds the pipeline that carries January. Here's the three-question check to run now.
Monday, October 19, 2026
A good coach doesn't start with your goals. They start with three numbers most owners can't answer on the spot, and that gap tells them exactly where to begin.
Monday, October 19, 2026
Most SME owners have tried an AI tool this year. Few can say, in hours, what it actually saved them. Here's the test that tells the difference, and the first step to take.
Monday, October 19, 2026
By the time a prospect calls you, they've already done most of their own research. Here's the sales approach built for exactly that moment, and why most SME pitches skip it.
Monday, October 19, 2026
Social platforms can change the rules on your reach overnight. Here's the one marketing channel no algorithm can take away from you, and why most SME owners still starve it.
Monday, October 19, 2026
A new survey says 53% of small business owners are stuck on finding customers. Here's the one-question test that finds out whether that's really your constraint, or just the easiest one to blame.
Sunday, October 18, 2026
ActionCOACH, Business Blueprint, government-backed advice and independent coaches compared fairly for Australian owners, with best-for and not-ideal-if for each.
Sunday, October 18, 2026
An executive coach develops you as a leader. A business coach works on the business itself. Here is how to tell which one an NZ SME owner needs before paying for either.