Thursday, November 05, 2026
Before you chase new customers, count how often the ones you have buy. Three numbers, one worked example from Kevin's Know Your Numbers training, and a 30-day test.
Every week Kevin gets some version of the same question from a founder comparing programmes: should I join a group coaching cohort or work with someone one-on-one? Most people answer it by budget, which is exactly backwards — the right answer depends on the stage your business is at, not what's left in the marketing line of your profit and loss statement. Get the format wrong and you can pay for the right advice in the wrong container and still barely move the needle. After running both formats himself, and referring clients into whichever one actually fits, Kevin's view is that the stage of your business predicts the right answer more reliably than almost anything else.
The assumption that group coaching and one-on-one coaching are simply different price points on the same product is where most owners go wrong. They're different tools solving different problems. Group coaching is powerful when the problem is common — pricing discipline, delegation, marketing fundamentals — because you learn as much from watching ten other owners solve it as from the material itself. One-on-one is powerful when the problem is specific to your business — a leadership team not functioning, a pivot decision, a founder conflict — because nobody else in a room of ten needs to hear the details of your cap table.
1. Name the problem — Write down the single biggest thing holding growth back right now. Be specific, not "everything."
2. Ask if it's common or unique — Would fifty other SME owners in different industries recognise this exact problem? If yes, it's likely a group-coaching problem. If it's specific to your team, your numbers, or your history, it needs one-on-one.
3. Check the stage, not just the topic — Pre-$1M businesses usually get more from group cohorts, where the fundamentals still apply broadly. Past the first team-led transition, most owners need the specificity one-on-one provides.
The businesses that get this wrong most often are the ones who join a group programme for a problem that was actually unique to them, and leave saying coaching "didn't work" — when the format, not the coaching, was the mismatch.
"You make success tangible. Help me go from a wish to reality. Now have clarity of purpose and belief. You made tripling the size of my business go from seeming impossible to really possible."
— Lina, Good Gravy
Budget conversations happen before stage conversations, almost every time — group coaching is priced lower, so it gets chosen by default, regardless of whether the problem actually fits it. The honest fix is a conversation before enrolment, not after three sessions of frustration: what's actually broken, and which format was built to fix it. A good coach will tell you when their own group programme isn't the right fit for your specific problem — that's a signal worth paying attention to, not a sales objection to push past.
If you're not sure which format fits where your business is right now, that's a five-minute conversation worth having before you enrol in anything.
...and you become the owner who chooses the coaching format that fits your stage, not just your budget.
Monday, November 02, 2026
You're closing deals and still going without pay. Here's why discounting to win the sale is costing you more than the sale is worth, and the fix.
Monday, November 02, 2026
You post, you boost, you hope. Here's the one-page system that tells you, every Monday, exactly which part of your marketing is earning its place.
Monday, November 02, 2026
Your sales report looks great. Your bank balance doesn't agree. Here's the strategic fix most growing SME owners miss, and how to find the handful of customers who actually pay you.
Monday, November 02, 2026
EOS gives a leadership team a shared system. Coaching finds the one constraint to fix first. Here is who each suits, what is public on cost, and six questions to ask. Checked 2 November 2026.
Monday, November 02, 2026
One third-party guide puts an EOS Implementer at $20,000 to $45,000 a year for two years. Here is what that buys, who it suits, and six questions to ask before you sign.
Monday, November 02, 2026
The Census Bureau says 17% to 20% of US businesses use AI. The Chamber says 58% of small businesses do. Here is why they differ and where an owner should point AI first.
Sunday, November 01, 2026
An executive coach develops you as a leader. A business coach works on the business. A fair, source-linked guide for US owners, with best-for and not-ideal-if for every option.
Sunday, November 01, 2026
Not every stuck business has a mindset problem, and not every one has a strategy problem. Here is how NZ owners can tell which kind of coach they need now, and why the best ones do both.
Sunday, November 01, 2026
A franchise network or an independent coach? Here is who each suits, what is publicly known about cost and guarantees, and the questions to ask before you sign. Checked 1 November 2026.
Sunday, November 01, 2026
New 2026 research shows SME owners earning most of their revenue from repeat customers are nearly four times more likely to be profitable than those chasing new customers alone. Here is the simple shift that changes the number that matters.
Sunday, November 01, 2026
Management Capability Development funding can cover up to half of one-to-one business training for eligible NZ businesses. Here is who qualifies, what it covers, what it does not, and the order to do things in.
Sunday, November 01, 2026
Revenue can climb for years while the business quietly becomes more dependent on you, not less. Here's the growth driver most SME owners never put on their own dashboard.
Sunday, November 01, 2026
You cancelled the weekend away again. If you can't step away long enough to ask whether a coach is worth it, that's not a reason to skip the question — it's the reason to ask it.
Sunday, November 01, 2026
94% of NZ owners say they're not reaching their business goals. Not from lack of effort — from nowhere to see progress. Here's the visible scoreboard that fixes it.
Sunday, November 01, 2026
If every deal needs your personal persuasion to close, you don't have a sales process — you have a treadmill. Here's how to fix the offer so it does some of the selling for you.