Thursday, November 05, 2026

A rival undercutting you doesn't mean 'grow harder' is the answer. Igor Ansoff's growth matrix shows SME owners the four real routes, and how to pick one on purpose.

Revenue's up on last year. You should be celebrating. Instead you're staring at the bank balance wondering where it all went, because somewhere between saying yes to every job that came in the door, the margin quietly evaporated. More revenue was supposed to feel like more room to breathe. It feels like running faster for the same result.

Xero's 2026 research found rising costs are cited by 44% of US owners as a leading stress driver (Xero Emotional Tax Return, 2026). But rising costs are only half the story for a lot of owners. The other half is saying yes to everything, because nobody's ever written down, in one sentence, what this business is actually best at.

I've founded or co-founded nine companies, and the ones that grew their margin, not just their turnover, all had one thing in common: they knew exactly what they wouldn't do.

The Enemy: "Growth Means Saying Yes To More"

It feels risky to turn work away when revenue already feels tight. So owners say yes to the client outside their specialty, the rush job that blows the schedule, the discount to win the deal that was never going to be profitable anyway. Each yes feels harmless alone. Together, they're exactly why revenue climbs and margin doesn't.

The Hedgehog Concept: One Sentence, Three Circles

Jim Collins studied what separated genuinely great companies from merely good ones, and found they could all answer one question with total clarity: where do three things overlap?

  • What you can be best in the world at — not best at everything, best at one thing.
  • What drives your economic engine — the work that actually produces your best margin, not just your biggest invoices.
  • What you're deeply passionate about — the work you'd keep doing even on the hard days.

Where those three genuinely overlap is where this business should be saying yes. Everywhere else is where the margin is quietly leaking out.

"Kevin is an absolute powerhouse! He doubled our business's profits in the first month alone with lots more of his recommendations still to be rolled out."

— Curtis Hacon, Give A Sh!t

"A Signpost Up In 60 Seconds"

One of the businesses I founded, Sign60, was built around a single-sentence promise: a signpost up in 60 seconds. Not every kind of signage. Not every kind of install. One sharp overlap between what we could genuinely be fastest at, what actually made money, and what the team cared about doing well. We ran it against a 100-day action plan so the focus didn't drift back to "yes to everything" within a month of writing it down.

Why Owners Who Know This Still Say Yes To Everything

Writing the Hedgehog sentence is the easy part. Saying no to the next client who doesn't fit it, while the bank balance is still tight, takes a kind of nerve most owners don't have alone — because the downside of saying yes feels immediate, and the upside of saying no only shows up months later in the margin line. That gap is exactly where having someone outside the business, holding you to the sentence you wrote, earns its keep.

Key Takeaways

  • Write one sentence covering what you're best at, what makes margin, and what you care about.
  • Audit last quarter's jobs against that sentence — flag the ones that didn't fit.
  • Set a rule for the next job that doesn't fit: refer it out, price it up, or say no.
  • Review the sentence every quarter — it should sharpen, not drift.

This isn't for you if you'd rather keep every type of job coming through the door than risk a quiet month while you refocus. It is for owners ready to trade some revenue for a business that's actually worth running.

More revenue was never the actual goal. A business that's good at one thing, and paid properly for it, is.

If you've never written down the one sentence this business should say yes to, that's the first thing we'd build together.

Wednesday, October 14, 2026

Five lessons from McDonald's own history that a 20-person US business can copy, plus where systems stop and growth questions begin.

Wednesday, October 14, 2026

Different industries hit different growth constraints. Find the Simple-Growth page written for your type of business, plus two free resources on loyalty and exit planning.

Wednesday, October 14, 2026

Nearly a third of small business owners have never taken a full week off, and new 2026 data shows the ones working the longest hours are also the most likely to want out. Here is the three-question test for turning hours into real freedom.

Wednesday, October 14, 2026

Over half of SMEs entering a new market in one UK study hit real problems doing it. The Ansoff Matrix maps the three safer growth routes most owners skip past first.

Wednesday, October 14, 2026

45 percent of business owners in one survey feel trapped running the business they built. Here's how the Theory of Constraints, pointed at the owner instead of the process, finds the real fix.

Wednesday, October 14, 2026

UK SME owners spend six working days a month on admin and 3.6 days on growth, one survey found. Dan Sullivan's Who Not How habit flips which question you ask first.

Wednesday, October 14, 2026

Nearly half of SMEs in a 2026 survey had not raised prices since 2022. Here's the three-sentence script that makes the overdue price conversation simple instead of stressful.

Wednesday, October 14, 2026

76 of 100 B2B brands in a 2026 study fell into a credible-but-indistinguishable Sameness Zone. Here's the four-word positioning test, the Onliness Statement, that pulls a business out of it.

Wednesday, October 14, 2026

Your revenue is up and your margin just fell anyway — here's the planning gap behind it. Four moves that put margin back on the same page as your growth target before next year's numbers are set.

Tuesday, October 13, 2026

A practical playbook for NZ construction and building products owners: the market, the real growth constraints, how to price and win work, and a 90-day plan.

Tuesday, October 13, 2026

53 percent of small business owners say nothing would change if AI vanished tomorrow, and that is not an adoption problem, it is an embedding problem. Here is the three-question test that shows which one your business actually is.

Tuesday, October 13, 2026

New industry research finds most senior consumer goods leaders cannot say whether their last year of promotions actually made money. Here is the Revenue Growth Management discipline that fixes it before Christmas stock ships.

Tuesday, October 13, 2026

New research shows 90 percent of small business owners are preoccupied with work outside normal hours. Michael Gerber's E-Myth explains why, and names the one shift that actually fixes it.

Tuesday, October 13, 2026

Workplace research puts the cost of refocusing after an interruption at around 23 minutes, and the average worker now fields well over 100 messages a day. Here is how to protect the hours that actually move your business.

Tuesday, October 13, 2026

Forrester research finds only 8 percent of B2B buyers name price as the biggest driver of their decision. Here is how to find out what a price objection is actually about, before you reach for a discount.