Sunday, November 15, 2026
Kevin's online baby retailers forecast when each mum would run out of nappies, emailed her, then phoned. The reaction: "You have ESP." Here is how SME owners can be personal at any size.
Last updated 15 November 2026. Published by Simple-Growth (Motherbase Limited). Market: New Zealand.
This is a story about an owner who wants the important things to actually happen — but who's noticed that nothing in the business moves unless they personally chase it, every single week, including the things everyone agreed mattered most. You set the priority in the Monday meeting. By Thursday it's quietly slipped, not because anyone disagreed with it, but because nobody actually owned making it happen once you weren't in the room asking.
A goal everyone nods at in a meeting and a goal that actually gets done are two different things, separated by one missing ingredient: a weekly rhythm that makes progress visible whether or not the owner is personally watching. Without it, every priority quietly competes with the louder, more urgent thing that walked in the door that morning — and the louder thing wins almost every time, because it has a deadline today and the real priority doesn't have one at all.
The 4 Disciplines of Execution, from Chris McChesney, Sean Covey and Jim Huling, exists specifically to fix the gap between what gets agreed and what gets done — not with more meetings, but with a tighter, more honest rhythm.
Kevin builds this discipline into his own week in a very specific way: he makes his own deadlines by promising deliverables to other people. Not because the task needs an audience — because a commitment made out loud, to someone who'll actually ask about it, gets treated completely differently than a private intention nobody else is tracking. A weekly accountability rhythm does exactly the same job for a team that one promised deadline does for him — it turns a good intention into something somebody will actually ask about on Thursday.
"Specific to my business requirements and takes a systematic approach. Practical, specific, and pertinent to my business."
Simon Keepa
Icehouse Coaching Programme
A fifteen-minute weekly session feels like one more meeting on an already full calendar, even though it's the one meeting that could remove the need for chasing everything else individually. This isn't for you if your team already has a visible scoreboard and a rhythm that runs without you personally asking — some owners have genuinely built that, and their Mondays look completely different for it. It's for the owner who's the only accountability system their business actually has, standing in for a rhythm that's never been built.
You don't need eleven priorities done at once. You need one, tracked weekly, by name — and the chasing mostly disappears on its own.
A framework from Chris McChesney, Sean Covey and Jim Huling for turning agreed priorities into completed work, built around a narrow Wildly Important Goal, lead measures, a visible scoreboard and a short weekly accountability session.
A lag measure is the result itself — revenue, retention, completion — which you can only observe after the fact. A lead measure is an action you can influence this week that actually drives that result, which is what the weekly rhythm should track.
About fifteen minutes, at the same time every week: what each person committed to last week, whether they did it, and what they're committing to next. Longer sessions tend to drift into general status updates instead of real accountability.
If nothing moves in your business unless you're personally chasing it, that's the rhythm to build first.
Friday, November 06, 2026
Some customers drain you, some fund you, and you can't always tell which. A one-hour grading exercise shows SME owners exactly where their real revenue sits.
Friday, November 06, 2026
Quiet months aren't bad luck. Byron Sharp's How Brands Grow explains why customers forget you between purchases, and the fix that isn't a bigger ad budget.
Friday, November 06, 2026
Scared of a big decision you've sat on for weeks? Porter's Five Forces gives SME owners a five-question test built for strategists, simplified for you.
Friday, November 06, 2026
If sales only happen when you are in the room, you own a job, not a system. Five parts and a five-day plan to build a sales process your team can run without you.
Thursday, November 05, 2026
You do not need a big budget to position like a big brand. You need a big brand's discipline. Here is the five-question brief NZ owners can write in an afternoon.
Thursday, November 05, 2026
Flat revenue usually has one cause, not five. Five checks, each with one number, help you find which link is holding your business back before you hire, advertise or discount.
Thursday, November 05, 2026
Before you chase new customers, count how often the ones you have buy. Three numbers, one worked example from Kevin's Know Your Numbers training, and a 30-day test.
Thursday, November 05, 2026
BNI's referral network generated over 4 million referrals in a single quarter, and its model rests on depth over breadth. Here is the Dream 100 method SME owners can use to make referrals a system, not a hope.
Thursday, November 05, 2026
A group programme and one-on-one coaching solve different problems. Here is who each suits, what The Icehouse publishes, and six questions that settle it.
Thursday, November 05, 2026
An Auckland physiotherapy clinic wanted to stand apart from every other clinic. Here is the positioning, the work behind it, what we can and cannot say, and four steps to copy this month.
Thursday, November 05, 2026
A rival undercutting you doesn't mean 'grow harder' is the answer. Igor Ansoff's growth matrix shows SME owners the four real routes, and how to pick one on purpose.
Thursday, November 05, 2026
Still at the kitchen table at 9pm telling yourself this is temporary? The isolation of owning a business is common, measurable, and fixable — here's how.
Thursday, November 05, 2026
Still polishing a plan that's been 80% finished for three months? Toyota's Lean ECRS method and Kevin's own 'ship at 70%' rule, for recovering perfectionists.
Thursday, November 05, 2026
Busy one month, silent the next, and no idea which deals were ever real? Neil Rackham's SPIN questions surface the truth weeks before a quiet month does.
Thursday, November 05, 2026
Revenue's climbing and the bank balance still isn't. The real fix usually isn't your price — it's that your marketing never said who you're actually for.