Monday, November 09, 2026
Half your enquiries drain you because your marketing is built to appeal to everyone. Seth Godin's Purple Cow and a real client story show SME owners how to find the one sentence that's actually remarkable.
Every SME owner has done it. You read one article, sit through one podcast, or have one bad Tuesday, and by Monday's team meeting there's a new number-one priority. Six weeks later a different idea replaces it. Eighteen months on, the business has tried five “strategies” and properly finished none of them. If your team can't tell you, without checking with you first, what the business is actually doing this quarter, you don't have a strategy problem. You have a strategy whiplash problem — and it is quietly costing you more than standing still ever would.
Founders are taught to be agile, and rightly so — markets move, and rigid five-year plans belong in a drawer. But “agile” has become an excuse for undisciplined. According to the 2026 Global Leadership Study, referenced by Harvard Business, 80% of senior leaders now say leading through constant change is essential to the job. What that research doesn't say — but every operator knows — is that agility only compounds when it sits on top of a fixed core. Change the tactics weekly if you need to. Change the target every six weeks and your team stops believing any target is real, so they quietly stop chasing it.
The real cost isn't the wasted marketing spend or the abandoned CRM rollout, although those add up. It's the team that has learned, correctly, that full commitment to this quarter's priority is a bad bet — because it probably won't survive the quarter.
Kevin's clients use a simple discipline to separate genuine strategic pivots from panic-driven whiplash. It doesn't stop you changing course. It stops you changing course by accident.
1. Write the commitment down, publicly, before the quarter starts — one sentence: what you are doing, and just as importantly, what you have decided not to do this quarter.
2. Set a single “reconsideration date” — the only day in the next 90 days you are allowed to revisit the decision. Not “whenever it feels wrong.” One date, on the calendar, with the team invited.
3. Log the trigger, not the mood — if something happens mid-quarter that genuinely threatens the plan (a lost customer, a cost shock, a new competitor), write down the fact. Facts can justify an early review. Frustration and boredom can't.
4. Report the score before proposing the pivot — no new direction gets tabled until you've reported, in hard numbers, how the current one actually performed. This one rule kills most impulse pivots before they start.
“I have grown my business 5x since working with Kevin. Everything Kevin told me to do was the complete opposite of what I had been doing. Working with Kevin has truly been a complete game changer.”
— Richard, Chem Suppliers
Most owners already sense they're whiplashing their own team. They don't fix it because the discipline required — writing the decision down, setting a date, waiting for it — feels like it's slowing them down in a market that never stops moving. It isn't. It's the difference between motion and progress. The businesses growing fastest right now aren't the ones reacting to everything; they're the ones who decided what they were reacting to in advance.
This is precisely where an outside voice earns its keep. A coach who has sat in the room for the last three pivots is the person who can say, calmly, “you agreed not to revisit this until November” — without it becoming a fight about who's in charge. That single piece of friction, reliably applied, is often worth more than any new idea a founder brings to the table.
If your business strategy changes more often than your team can keep up with, that's the first thing Kevin helps you fix.
...and you become the owner whose team knows exactly what the business is doing this quarter.
Monday, October 12, 2026
Most SME owners already know their real edge isn't price. Here's why benchmarking competitors kills that edge, and how first-principles thinking builds a strategy around it instead.
Monday, October 12, 2026
Sunday, October 11, 2026
Coach, consultant, mentor or advisor? How the four roles differ, which one suits an established NZ business, and the questions to ask before you pay.
Sunday, October 11, 2026
Gallup's 2026 data shows global employee engagement fell to 20 percent, even in the best-performing regions. Here's the three-question check SME owners can run this week to find out where their own team really stands.
Sunday, October 11, 2026
Everyone agrees December is too close to Christmas to prospect. One sales agency's own client data says the businesses that kept going saw 19 percent more leads the following January.
Sunday, October 11, 2026
Most SME owners can describe next year's budget in detail and go quiet the moment you ask about year ten. A UK study of over 1,000 companies found that gap predicts success almost on its own.
Sunday, October 11, 2026
Most SME owners build their people plan around courses. The research behind the 70-20-10 model says courses are the smallest lever you have, and it is worth knowing how shaky that research actually is.
Sunday, October 11, 2026
A lead called within five minutes is up to 100 times more likely to be contacted and 21 times more likely to qualify than one called 30 minutes later. Almost nobody does it.
Sunday, October 11, 2026
Most SME owners think a logo is a brand. The agencies behind the world's biggest brands have never worked that way. Here is the five-layer model they actually use.
Sunday, October 11, 2026
Nearly half of SMEs have run a SWOT analysis in the last two months, yet most cannot say it changed a single decision. Here is the simple matrix that turns the list into action.
Sunday, October 11, 2026
Burger King once sold a one-cent Whopper only to people standing next to a McDonald's. Here is the under-$5k version any SME owner can run, and what a 1760s potter teaches about removing buying risk.
Saturday, October 10, 2026
Most small business owners feel confident about their sales pipeline right now. New research shows that confidence is measuring the wrong thing entirely.
Saturday, October 10, 2026
Rising revenue and a shrinking bank balance usually mean the same thing: one account doing the job of four. A simple account split fixes it before it becomes a crisis.
Saturday, October 10, 2026
A coaching style that worked in your first month can quietly become the wrong one by your twelfth. The best coaches change how they coach you as you change.
Saturday, October 10, 2026
Managers now spend over a fifth of their working week in meetings, and senior leaders admit most of it is wasted. A fixed meeting rhythm fixes more than your calendar.