Friday, November 13, 2026
If stopping feels like a risk instead of a rest, the business isn't the problem. Dan Sullivan's Who Not How reframe, and Kevin's own admission about struggling to say no, show owners the real fix.
Small Business Saturday falls on November 28 this year — just 27 days before Christmas. That makes 2026 one of the most compressed holiday selling windows small and medium business owners across New Zealand, Australia, the UK and the US have faced in recent memory, and most Q4 plans were quietly built around a longer runway than that.
Here’s the number that should worry owners more than the calendar. Industry forecasts put 2026 holiday retail spending growth at roughly 4.5% year-over-year — but more than half of that projected growth is expected to come purely from higher prices, not more units sold, according to Main Street America’s September 2026 holiday season briefing. Separately, 66% of small businesses say the holiday period drives their overall financial health for the year. Put those two facts together and you get a genuinely dangerous outcome: plenty of owners are about to post their best-looking quarter of the year, on a calendar with less room than usual to fix a mistake, without knowing whether any of it is real growth.
Here’s the trap. An owner looks at a 12% jump in holiday revenue over last year and calls it a win. But if input costs rose 9% and prices only kept pace with that, the “growth” is mostly the business paying itself back for its own higher costs — not new demand, not more customers, not a stronger market position. It shows up as a great top-line number and a flat or shrinking bank balance.
This isn’t a hypothetical. It’s exactly the pattern behind why so many owners tell Kevin January feels worse than the “record” holiday season should have allowed. They didn’t have a bad Q4. They had a Q4 they never actually measured.
The named enemy here isn’t inflation, and it isn’t the shorter calendar — both of those are just conditions everyone is trading in. The enemy is treating a bigger revenue number as proof of a healthier business without ever separating what portion of it came from price and what portion came from volume.
This is the same three-step check Kevin runs with clients before every high-stakes selling period, adjusted for this year’s compressed timeline.
1. Split last year’s holiday revenue into price versus volume. Take last year’s average selling price and this year’s, multiply by unit counts, and isolate how much of any revenue change is coming from customers paying more versus buying more. If you don’t have this split, ask your bookkeeper or accountant to pull it — most accounting platforms can produce it from existing sales data in under an hour.
2. Calendar-proof every planned promotion. Map each campaign, discount and push against the real 27-day window between Small Business Saturday and Christmas. Anything built assuming more runway than that gets cut, compressed or moved to January now — not discovered in week two when there’s no time left to adjust.
3. Price-test your hero product or service before demand peaks. A small, controlled price move in early October tells you far more about what the market will actually bear than any decision made mid-surge, when you can’t afford to get it wrong and can’t easily walk it back.
“Kevin has been a game changer for us. I had tried a couple of high-profile US entrepreneur programs but found these just talked about ‘mindset’, whereas Kevin gives practical advice to grow your business that you can implement immediately.”
— Brett Abeille
Not because it’s hard. Because there’s no accountability structure forcing it to happen before the season starts, not after. Most owners are heads-down running the business by the time October hits, and a margin check feels like the kind of thing you’ll “do properly next year” — until next year is also a scramble. The real obstacle is sequencing: this check has to happen in the calm before the season, and almost nobody schedules calm on purpose. That’s the gap a second set of eyes — a coach, an advisor, someone whose only job that week is to make you do the check — actually closes.
Want a second set of eyes on your Q4 numbers before the season locks you in? That’s exactly the kind of check Kevin runs with clients every quarter through the Simple-Growth System.
...and you become the owner who knows whether your Q4 growth is real before the season locks it in.
Tuesday, October 27, 2026
There's one role almost every SME owner has avoided filling for a year or more — while quietly doing it themselves instead. Here's the Who Not How framework, and the three-step test that makes the hire obvious.
Tuesday, October 27, 2026
They nodded, asked great questions, said it's exactly what they need — then disappeared. Here's why warmth isn't a buying signal, and the three-message sequence that gets stalled deals talking again.
Tuesday, October 27, 2026
Most SME marketing describes the product and targets a demographic — and both miss why people actually buy. Here's the Jobs To Be Done framework, and how to find the job your business is really being hired to do.
Tuesday, October 27, 2026
Nearly half of businesses miss the target they set for themselves — and it's rarely because the team didn't try hard enough. Here's the three-number check that builds a 2027 target you can actually hit.
Monday, October 26, 2026
ActionCOACH, an EOS Implementer or an independent coach? A fair, source-linked guide for US owners, with a six-question test to match the help to your biggest constraint.
Monday, October 26, 2026
Gallup's 2026 global workplace data shows manager engagement is collapsing faster than everyone else's. Here's the research-backed 3-step fix for SME owners wearing the manager hat too.
Monday, October 26, 2026
Only about a third of seasonal businesses hold enough cash to cover their leanest months before the slow season hits. Here's the ten-minute reserve check before this year's peak trade.
Monday, October 26, 2026
A well-known coaching ROI study found a $7.90 return per $1 spent. Here's an honest look at where that number comes from, and what actually transfers to an SME owner.
Monday, October 26, 2026
Only around 20% of companies complete 80% of their strategic goals, and fewer than half of employees know what's expected of them. Here's how OKRs fix that at SME scale.
Monday, October 26, 2026
Bain research shows winning a new customer can cost up to 25 times more than keeping one you already have. Here's the CLV/CAC discipline that flips where your sales effort goes.
Monday, October 26, 2026
A 2026 Gartner survey found SMEs put just 12% of marketing spend into brand-building, against the 60% long-term research recommends. Here's what that costs you eighteen months from now.
Monday, October 26, 2026
Fewer than 5% of employees understand their company's strategy well enough to act on it. Here's the one-page scorecard that fixes it, reviewed in 15 minutes a week.
Sunday, October 25, 2026
Help to Grow: Management, a peer group like Vistage, or a business coach? An honest UK comparison, with best for and not ideal if for every option.
Sunday, October 25, 2026
Free and low-cost mentoring suits some NZ owners; paid coaching suits others. Here is how to tell which fits your stage, your problem and your budget.
Sunday, October 25, 2026
Most SME owners know their follower count, not where their last ten paying customers actually came from. Here is the 2026 data on what really drives growth.