Sunday, November 01, 2026
If every deal needs your personal persuasion to close, you don't have a sales process — you have a treadmill. Here's how to fix the offer so it does some of the selling for you.
Most SME growth strategies aren't wrong because the thinking was lazy. They're wrong because they were built on three or four assumptions nobody ever wrote down, let alone tested — about who the customer is, what they'll pay, how long the sales cycle really takes, or what the team can actually deliver without cracking. If you've ever asked "why isn't my business growing" despite a plan that looked solid on paper, the plan probably wasn't the problem. The assumptions underneath it were.
Here's the uncomfortable truth: the more experienced you are, the more assumptions you smuggle into a strategy without testing them. You've been in the industry for years, you know your customers, you trust your gut — and that trust is exactly what stops you interrogating the beliefs your entire growth plan depends on. This isn't a knowledge gap. It's a confidence trap.
The decision scientist Gary Klein built a tool for exactly this problem, used widely in project and strategic planning: the premortem. Instead of asking "will this plan work," you imagine it's twelve months from now and the plan has failed completely — then work backwards to explain why. It sounds simple. It surfaces assumptions that a normal planning session never touches, because nobody wants to be the person raising doubts in the room where everyone is excited about the target.
Before you commit budget, headcount, or twelve months of momentum to a growth strategy, run every major initiative through four questions:
1. The Customer Assumption — who exactly is buying this, and how do you know?
2. The Price Assumption — has anyone tested that number against a real buyer?
3. The Capacity Assumption — can your team deliver this without the wheels coming off?
4. The Time Assumption — is your timeline based on your best quarter ever, or your average one?
Write the answers down. Then, for each one, ask what evidence you actually have versus what you're hoping is true. Most strategic plans collapse not because the market changed, but because one of these four assumptions was wrong from day one and nobody stress-tested it before the money was spent.
"Talking with Kevin the first time was so valuable and we were learning so much. Within an hour Kevin had us thinking about our business and our goals in a totally different way. In fact we were supposed to be catching a flight but we decided it was more important that we continued the meeting with Kevin."
— Angus and Cameron, Flatpack Co
Owners know how to test assumptions. What most don't have is someone in the room whose job is to keep asking "how do you actually know that" until the answer stops being a feeling and starts being evidence. That's not a criticism — it's genuinely difficult to challenge your own thinking from inside your own business. It's why an outside perspective, one that has built and sold multiple companies and sat across the table from buyers who ask exactly these questions during due diligence, changes the outcome. The Simple-Growth System™ builds the Assumption Audit into every strategic planning session for precisely this reason — not as a formality, but because it's where the real risk in a growth plan usually hides.
If your growth strategy has never been stress-tested by someone whose job is to find the weak assumption before the market does, that's the first thing Kevin does with you.
...and you become the owner whose growth plan rests on assumptions you have tested.
Monday, October 19, 2026
A strong December can feel like proof you're growing. It can also be the reason nobody builds the pipeline that carries January. Here's the three-question check to run now.
Monday, October 19, 2026
A good coach doesn't start with your goals. They start with three numbers most owners can't answer on the spot, and that gap tells them exactly where to begin.
Monday, October 19, 2026
Most SME owners have tried an AI tool this year. Few can say, in hours, what it actually saved them. Here's the test that tells the difference, and the first step to take.
Monday, October 19, 2026
By the time a prospect calls you, they've already done most of their own research. Here's the sales approach built for exactly that moment, and why most SME pitches skip it.
Monday, October 19, 2026
Social platforms can change the rules on your reach overnight. Here's the one marketing channel no algorithm can take away from you, and why most SME owners still starve it.
Monday, October 19, 2026
A new survey says 53% of small business owners are stuck on finding customers. Here's the one-question test that finds out whether that's really your constraint, or just the easiest one to blame.
Sunday, October 18, 2026
ActionCOACH, Business Blueprint, government-backed advice and independent coaches compared fairly for Australian owners, with best-for and not-ideal-if for each.
Sunday, October 18, 2026
An executive coach develops you as a leader. A business coach works on the business itself. Here is how to tell which one an NZ SME owner needs before paying for either.
Sunday, October 18, 2026
Most SME owners can tell you their revenue. Almost none can tell you which customers are actually making them a profit. New 2026 research shows why that gap is the real growth problem, and a three-step fix.
Sunday, October 18, 2026
The average small business gets 27 percent of revenue from one customer. Here is the three-question check that tells you whether your growth is real, or just concentration in disguise.
Sunday, October 18, 2026
Coaching can return seven times its cost, PwC research suggests, but rarely from where owners expect. Here is where the real ROI on a business coach actually shows up.
Sunday, October 18, 2026
Gallup found managers think they give weekly feedback, their teams say otherwise. See why your business systems depend on a conversation most owners are avoiding.
Sunday, October 18, 2026
56 percent of stalled B2B deals end in no decision, not a lost sale to a competitor. Here is why your prospects go quiet after saying yes, and the direct question that gets them talking again.
Sunday, October 18, 2026
The median landing page converts at 6.6 percent, and most SME websites never get close. Here is what the top quartile actually does differently, and why fixing it beats spending more on ads.
Sunday, October 18, 2026
Most growth plans start with last year's number plus a guess. Here is the three-number market-sizing check that separates a real plan from a wish list.