Thursday, November 12, 2026
There is no single winner between ChatGPT, Claude and Copilot. Here is a one-afternoon test NZ owners can run on their own work to pick the right AI tool, with current prices and privacy checks.
Ask a business owner why they pay for a coach and most will say some version of "accountability" or "an outside perspective." Ask them how many times that coach has actually disagreed with them in the last six months, and the honest answer is often none. A widely cited meta-analysis of feedback research found that a large share of feedback given in professional settings - roughly a third by some estimates - is vague, comfortable, and does nothing to change behaviour, or actively makes performance worse. Coaching is not exempt from that pattern. A coach who agrees with everything you say is not building your confidence. They are billing you for company.
If you have searched "is a business coach worth it" or "what does a business coach do" to land here, this is the test that actually answers the question: not their qualifications, not their client list, but whether they have ever told you something you did not want to hear.
Most coaching relationships drift toward agreement, not because coaches are dishonest, but because disagreement is uncomfortable for both sides and validation is easier to sell. A coach who challenges a client risks the relationship; a coach who nods along keeps the retainer. Over time, that incentive quietly reshapes the entire engagement into something closer to expensive company than genuine coaching.
The named enemy here is not a bad coach in the obvious sense - most are well-intentioned. It is a coaching dynamic that has slid, session by session, from "tell me the truth" to "tell me I'm doing fine," without either party noticing the moment it happened. By the time an owner notices, they have often been paying for reassurance for a year or more, mistaking a pleasant hour for a productive one.
There is a simple way to find out whether this has happened to you. It is called the Pushback Test, and it takes about five minutes to run honestly.
1. Recall your last three sessions. Write down one thing your coach disagreed with you about, or told you plainly you were wrong about, in each.
2. Notice whether the disagreement was strategic or cosmetic. Pushback on a font choice does not count. Pushback on a decision that actually mattered to your business does.
3. Ask your coach directly. "What is something I am doing right now that you think is a mistake?" Their answer, and how fast it comes, tells you more than a year of testimonials.
4. If the answer is nothing, treat that as the finding, not the reassurance. No genuine coaching relationship produces zero disagreement over months of real decisions.
"Kevin has been a game changer for us. I had tried a couple of high-profile US entrepreneur programs but found these just talked about 'mindset', whereas Kevin gives practical advice to grow your business that you can implement immediately."
- Brett Abeille
Most owners who sense their coach has become a yes-man do not switch, because switching feels like admitting the last engagement failed, and because a coach who agrees with you is, in the short term, a genuinely pleasant experience. The real obstacle is that comfort and growth pull in opposite directions, and only one of them feels good in the room.
This is precisely the standard Kevin holds himself to with every client, because it is the standard he was held to across 30+ years and nine companies: the advice that made money was rarely the advice that felt comfortable to hear first. Every one of those companies had at least one moment where the right call felt wrong in the room, and the coaches or partners who said nothing were no help at all in that moment.
If the last time your coach told you something you didn't want to hear is too long ago to remember, that's worth a conversation.
...and you become the owner who hears the truth before it costs you.
Tuesday, October 13, 2026
New industry research finds most senior consumer goods leaders cannot say whether their last year of promotions actually made money. Here is the Revenue Growth Management discipline that fixes it before Christmas stock ships.
Tuesday, October 13, 2026
New research shows 90 percent of small business owners are preoccupied with work outside normal hours. Michael Gerber's E-Myth explains why, and names the one shift that actually fixes it.
Tuesday, October 13, 2026
Workplace research puts the cost of refocusing after an interruption at around 23 minutes, and the average worker now fields well over 100 messages a day. Here is how to protect the hours that actually move your business.
Tuesday, October 13, 2026
Forrester research finds only 8 percent of B2B buyers name price as the biggest driver of their decision. Here is how to find out what a price objection is actually about, before you reach for a discount.
Tuesday, October 13, 2026
A new Gartner survey finds most B2B buyers would rather research and decide without ever speaking to a salesperson. If your marketing cannot carry the whole sale alone, here is the tool that fixes it.
Tuesday, October 13, 2026
New Gallup data shows only 11 percent of SME owners with staff have a detailed written plan, and most of the rest will try to write next year's in December. Here is the three-date fix to do this week instead.
Monday, October 12, 2026
EOS or Scaling Up? A fair, source-linked comparison for US owners, a five-point checklist to choose, and the growth questions neither operating system answers.
Monday, October 12, 2026
The seven concerns SME owners raise most often in coaching, why each one happens, and what actually helps.
Monday, October 12, 2026
Growth rarely needs you to do more. It needs you to stop five habits that quietly hold your business back.
Monday, October 12, 2026
Seven low-cost ways to lift sales this week, starting with the customers and quotes already in your business.
Monday, October 12, 2026
The 4 real reasons marketing fails for SME owners, and the practical, low-cost fix for each one.
Monday, October 12, 2026
New research shows 39% of small business owners blame admin, not the market, for stalling their growth. Here is how to find the real constraint before you spend another dollar fixing the wrong one.
Monday, October 12, 2026
Only 20-30% of businesses for sale actually sell, often because they can't run without their owner. Here's how to design yours so it can.
Monday, October 12, 2026
Writing your goals down is linked to real gains in achieving them. Here's the Vivid Vision exercise that turns a fuzzy dream into a measurable plan.
Monday, October 12, 2026
Owners using AI with purpose save 6 to 10 hours a week. Here's the simple audit that finds your first three tasks to hand over.