Wednesday, November 04, 2026
Revenue's up but your own pay still isn't? Mike Michalowicz's Profit First method flips the order so growth finally reaches your pocket.
Most sales teams celebrate wins and file losses under “not a good fit” without another word. That's backwards. A win tells you what worked once. A lost deal, examined properly, tells you exactly where your sales process breaks — and it will break the same way on the next ten deals unless someone stops to look.
If your team keeps hitting “how do I improve sales in a small business,” the honest answer usually isn't a new script. It's that nobody has ever systematically reviewed why deals actually die.
“They went with someone else,” “budget wasn't there,” “not the right timing” — these are the default explanations sales teams reach for because they're comfortable and unfalsifiable. Nobody has to change anything if the loss was simply bad luck. But when you actually dig into most lost SME deals, the real cause is almost always something specific and repeatable: a follow-up that came too late, a proposal that didn't match what the buyer actually said they needed, a handoff that dropped momentum at exactly the wrong moment.
The average B2B sale now requires multiple touchpoints before a decision is made — most SME salespeople stop following up long before the buyer is actually ready to decide, then blame timing for a loss that was really about persistence.
Run this on every deal you lose above a meaningful value threshold, within a week of the loss while detail is still fresh:
1. Pinpoint the exact stage it died. Not “we lost the deal” — the specific moment: after the proposal, after the second meeting, after a long silence. The stage tells you where the process itself is weak.
2. Separate preventable from unpreventable. Some losses genuinely are timing or budget. Most aren't. Be honest about which ones your team could have influenced with a different action.
3. Ask the buyer directly, if you can. A short, low-pressure “so we can improve, what tipped it” call gets more honest answers than most owners expect — and the pattern across five or six of these calls is more valuable than any internal guess.
Run the autopsy quarterly across all losses and you'll usually find one or two repeatable failure points causing the majority of them — exactly the kind of leverage point the Simple-Growth System™ is built to find and fix.
“Kevin doesn't just present — he electrifies the room and drives massive, real-world value! He drops game-changing insights and actionable shortcuts that show businesses exactly how to turn everyday customers into raving, loyal fans — and acquire new ones faster than ever thought possible.”
— Gareth Bayliss, Sales Manager, The Icehouse
Sales teams resist this because a loss review feels like assigning blame. It isn't, when it's run right — it's diagnostic, not disciplinary. The reason most SMEs never build this habit isn't reluctance to improve, it's that nobody owns the process of stepping back and looking at the pattern across deals rather than the deal in front of them today. That's a structural gap an outside coach closes quickly.
The business owners who keep filing losses as “bad luck” will keep losing the same way next quarter — the ones who run the autopsy won't.
...and you become the owner who knows exactly why you lose deals and fixes it before the next one.
Sunday, October 18, 2026
Most growth plans start with last year's number plus a guess. Here is the three-number market-sizing check that separates a real plan from a wish list.
Saturday, October 17, 2026
Nearly 8 in 10 small business owners say long-term planning feels harder than ever. The usual fix, a better template, isn't the one that works — here's the exercise that fixes it before you build the plan.
Saturday, October 17, 2026
NZ retail lifted productivity 9.1% without adding hours, while national output per employee fell. Here's how to grow revenue before you grow headcount.
Saturday, October 17, 2026
Most owners expect a coach to fix things in week one. Here's what actually happens in the first 90 days, and why that structure is the real breakthrough.
Friday, October 16, 2026
A 2026 Bain survey found fewer than half of CEOs believe their company can execute fast enough, even with full teams and budgets behind them. Here is the weekly rhythm that turns a good plan into tracked progress for an owner running the show solo.
Friday, October 16, 2026
A bank survey found 98% of small business owners do not know their company's value. Most shrug because they are not selling. That is the mistake: the work that lifts value is the same work that lifts growth right now.
Friday, October 16, 2026
Global surveys put client satisfaction with coaching at 95 percent good or excellent. The unhappy minority almost always skipped the same three checks before they signed. Here is what to check before you do.
Friday, October 16, 2026
67% of founders work more than 50 hours a week, and most of those hours go to re-explaining tasks or double-checking work that did not need it. The fix is matching your leadership style to each task's readiness level.
Friday, October 16, 2026
Seventy-seven percent of B2B buyers call their last purchase complex, with six to ten people in the room. Most SME sales reps still pitch like there is only one decision maker, then blame price when the deal goes quiet.
Friday, October 16, 2026
Eighty-four percent of consumers say they plan to buy from a small business in the next two months. Most of that goodwill never converts, and it is not because customers do not care. It is because there is no specific offer ready to meet them.
Friday, October 16, 2026
Most SME owners are hitting their numbers, so why is confidence falling? The real reason isn't the economy. It's what's missing from next year's plan, and the three-question test that fixes it before you finalise a dollar of it.
Thursday, October 15, 2026
Owners testing something new are far more likely to expect faster growth. Here is how to find the adjacent customer segment sitting right next to yours.
Thursday, October 15, 2026
Thought a business coach was out of budget? For many eligible NZ businesses, the Regional Business Partner Network can cover a large share of the cost.
Thursday, October 15, 2026
Some SME leaders are already getting a half-day a week back from AI. Here is the simple filter that decides what to automate, augment or leave alone.
Thursday, October 15, 2026
It was not the pitch that killed your last deal. It was the four weeks of silence after it. Here is the follow-up sequence most SME sales teams never build.