Sunday, October 04, 2026

You nailed the pitch and the buyer loved it, then the deal went quiet. The reason is usually a meeting room you were never invited to. Here is how to sell to a buying committee you cannot see.

Every November, half the owners Kevin coaches quietly take their foot off the marketing accelerator. Staff are tired, budgets look stretched after a hard year, and someone always says “everyone's checked out anyway, so why spend the money.” Here's the problem with that logic: November and December are when NZ and Australian retail spending peaks, and when your customers make more purchase decisions than at any other point in the year. Kevin has watched this exact mistake hand market share straight to a competitor inside six weeks, more than once, and it's entirely avoidable if you plan it now, in September.

The Problem Reframe

The enemy here isn't December. It's the assumption that attention drops in December, so marketing can drop with it. That's backwards. Attention goes up — people are scrolling more, shopping more, comparing more, and quietly deciding who they'll buy from in January before they've even taken the tree down. What actually drops is marketing effort, because owners confuse “we're tired” with “our customers are tired.” Those are not the same thing.

Kevin has watched this play out inside one FMCG category two years running. One brand pulled all paid activity and social posting from mid-December through late January — “everyone's on leave anyway.” A direct competitor kept a lean but consistent presence through the same window: two posts a week, one small promotion, ranging conversations still happening. By February, the quiet brand had lost shelf position and mental availability it took eight months to win back. The market didn't shrink. One competitor showed up; the other didn't.

The Framework

This is where Kevin gets owners to build what he calls the November Lock-In — a short, decisive planning session, done in the next few weeks, that protects your Nov-Jan presence before fatigue and budget optics get a vote.

1. Set a floor, not a switch — agree the minimum spend/output for the whole period, non-negotiable.

2. Batch and pre-schedule in October/November so content survives leave and chaos.

3. Pick three dates, not thirty — a short, specific promotional calendar.

4. Name one owner for the gap, accountable for the floor holding.

“Kevin, you distilled business, marketing and sales strategy into powerful simple concepts and actions with real life stories of your start-up business and corporate life. You walk the talk with empathy and passion. Feedback has been off the charts. The energy in the room was palpable.”

— Nikki, MahiTahi / Colab (11 Food and Beverage Companies)

The Execution Gap

Most owners reading this already know all of it. They've done a version of the Lock-In before, in a good year. The problem isn't knowledge — it's execution under pressure. Budget optics make marketing spend an easy line to cut in December when everything else feels urgent. Team fatigue means the person who'd normally own this is the first one checked out. And “it can wait until January” feels true right up until January arrives and you're three weeks behind everyone who didn't stop.

That's exactly the gap accountability closes. An owner working through this alone will let the floor slip the moment something else catches fire, and in December something always catches fire. An owner with a coach or a structured check-in has someone asking, in October, “is the floor locked in?” and again in November, “is it scheduled?” That's not motivation. It's a second pair of eyes on the one decision every business in your category is quietly making the same call on.

Quick Wins

  • Block two hours this week to draft your three-date promotional calendar for Nov-Jan
  • Set your floor budget number and put it in writing — an email to yourself counts
  • Open your scheduling tool and queue the first two weeks of December content before anything else
  • Tell one person on your team they own checking the queue while you're on leave

Key Takeaways

  • Reframe: attention rises through Nov-Dec even as marketing effort falls
  • Protect a floor budget/output for Nov-Jan now, in September
  • Pre-schedule Dec/Jan content in October-November
  • Assign ownership of the gap to one named person

If you want someone making sure your Nov-Jan floor actually holds instead of quietly slipping, that's exactly the kind of accountability Kevin builds with the owners he coaches.

Lock in your floor now, and you become the owner who is still visible in January while others are catching up.