Thursday, November 05, 2026
Busy one month, silent the next, and no idea which deals were ever real? Neil Rackham's SPIN questions surface the truth weeks before a quiet month does.
Every SME owner has a version of the same sentence in their head: "it's just faster if I do it myself." Said once, it's true. Said every week for three years, it's how a $2M business quietly caps itself at $2M. Research cited by Entrepreneur.com found that roughly three-quarters of business owners say they struggle to delegate effectively — not because they don't understand delegation in theory, but because the short-term math always looks like it favours doing it yourself.
The trap is that "faster" is measured wrong. It's measured against the five minutes it takes you to do the task right now, not against the compounding cost of you being the permanent bottleneck for every task like it, forever. Entrepreneur's reporting on delegation struggles among business owners makes the point that this isn't a time-management failure — it's a measurement failure. Owners are comparing the wrong two numbers.
The fix is a simple filter that forces the right comparison, applied to every recurring task on your plate.
1. Set your real number — Calculate what an hour of your time is actually worth to the business, based on the highest-value work only you can do: deals only you can close, decisions only you can make, relationships only you hold.
2. Run every recurring task against it — For each task you personally still do, ask honestly: could someone be hired or trained to do this competently for less than your number? If yes, it fails the test.
3. Clear one task a week, not ten at once — Delegation debt didn't build up overnight and it won't clear overnight. Pick the single task costing you the most relative to your number, document it, hand it off, and check back in two weeks — not two days.
"Kevin has simplified a lot of the processes that have been floating in my head. It has made things easier to navigate as we begin to launch a new service offering to the market. I feel confident and able to do this, thanks to Kevin."
— Estelle Kruse, Icehouse Coaching Programme
The real obstacle is rarely time. It's trust, and the fear that handing something off means it'll be done worse, or that the business somehow needs you to stay indispensable to feel safe. That fear is almost never examined honestly by the person carrying it — it takes someone outside the business to name what's actually happening: that the owner's identity has become tangled up with being needed for everything, and that this is now the ceiling on the company's growth, not the market, not the team, not the economy.
If you're the reason nothing moves when you're out of the building, that's the delegation debt Kevin clears first with you.
...and you become the owner whose business keeps moving when you are out of the building.
Tuesday, October 20, 2026
68 percent of US Google searches now end with no click at all. Here's what that means for small business marketing, and the fix that doesn't depend on getting the click back.
Tuesday, October 20, 2026
Most strategic plans are tactics with better formatting. Here's the one-sentence test, borrowed from Sinek's Golden Circle, that tells you if yours has a real why behind it.
Tuesday, October 20, 2026
A private, unwritten goal succeeds about 35 percent of the time. One with a weekly accountability check-in succeeds more than 70 percent of the time. Here's why that gap exists.
Tuesday, October 20, 2026
Roughly 65 percent of small businesses are tied so closely to their owner they'd struggle to run without them. Here's Gerber's E-Myth framework for finally getting out of the technician's chair.
Tuesday, October 20, 2026
42 percent of B2B businesses do nothing proactive during the pre-Christmas slowdown. Here's what the ones who keep selling do differently, and why January rewards them for it.
Monday, October 19, 2026
Is Vistage worth it? A fair, source-linked look at what peer advisory groups offer US business owners, a checklist for deciding, and how one-on-one coaching differs.
Monday, October 19, 2026
Most small business owners know they don't compete on price, but can't say, in one sentence, what they compete on instead. Here's the three-step framework that fixes it.
Monday, October 19, 2026
A strong December can feel like proof you're growing. It can also be the reason nobody builds the pipeline that carries January. Here's the three-question check to run now.
Monday, October 19, 2026
A good coach doesn't start with your goals. They start with three numbers most owners can't answer on the spot, and that gap tells them exactly where to begin.
Monday, October 19, 2026
Most SME owners have tried an AI tool this year. Few can say, in hours, what it actually saved them. Here's the test that tells the difference, and the first step to take.
Monday, October 19, 2026
By the time a prospect calls you, they've already done most of their own research. Here's the sales approach built for exactly that moment, and why most SME pitches skip it.
Monday, October 19, 2026
Social platforms can change the rules on your reach overnight. Here's the one marketing channel no algorithm can take away from you, and why most SME owners still starve it.
Monday, October 19, 2026
A new survey says 53% of small business owners are stuck on finding customers. Here's the one-question test that finds out whether that's really your constraint, or just the easiest one to blame.
Sunday, October 18, 2026
ActionCOACH, Business Blueprint, government-backed advice and independent coaches compared fairly for Australian owners, with best-for and not-ideal-if for each.
Sunday, October 18, 2026
An executive coach develops you as a leader. A business coach works on the business itself. Here is how to tell which one an NZ SME owner needs before paying for either.