Thursday, November 05, 2026
Still polishing a plan that's been 80% finished for three months? Toyota's Lean ECRS method and Kevin's own 'ship at 70%' rule, for recovering perfectionists.
A major retailer or a bigger competitor offers to put your product on their shelf under their own label, at guaranteed volume, no marketing spend required — and it feels like the growth break you've been waiting for. Kevin has watched a dozen FMCG founders take that deal in the last few years, and he has watched most of them regret it within eighteen months. Private label manufacturing can be a legitimate part of an SME growth strategy. It is almost never the free win it looks like on the term sheet, and the founders who get burned are usually the ones who said yes without running the numbers past the guaranteed volume line.
Private label deals are seductive because they solve the hardest problem in FMCG — guaranteed distribution — without the years of grind that building your own brand shelf presence normally takes. But volume isn't growth if it comes at the cost of margin, capacity, and brand equity all at once. Kevin has seen businesses take on a private label contract that filled 60% of production capacity at wafer-thin margin, leaving no room to service their own branded customers during peak season — and no leverage to renegotiate once the retailer knew how dependent they'd become. The deal that looked like growth on the way in becomes a single customer holding the business hostage on the way out.
1. Cap the capacity — Set a hard ceiling on what percentage of production any private label contract can consume, before you negotiate. Most businesses that get hurt never set this number in advance.
2. Price the exit, not just the entry — Model what happens to your cost base and cash flow if the retailer cancels the contract in twelve months. If that scenario sinks the business, the contract is too large.
3. Protect the brand line — Keep your own branded product's shelf presence and marketing investment intact regardless of the private label volume. The moment your own brand goes quiet to service someone else's label, you've stopped growing your business and started growing theirs.
"Kevin has some amazing ideas around marketing, things we would have never thought of ourselves. He also helped us through the process of getting into supermarkets. He has gone above and beyond what he needed to!"
— Amy Nixon, Icehouse Coaching Programme
Cash flow pressure makes guaranteed volume irresistible in the moment, and the long-term brand cost is invisible on a term sheet — it only shows up eighteen months later, in a P and L that's grown in revenue but shrunk in margin and control. This is a decision that benefits enormously from an outside read before signature, not after: someone who has sat on both sides of exactly this kind of deal and can price the real risk before the ink dries, not once the retailer already holds the leverage.
If a private label conversation is on your table right now, get the numbers checked before you sign — not after.
...and you become the owner who grows the brand on your terms, not a retailer's.
Saturday, October 10, 2026
Most small businesses pour their whole marketing budget into this week's sale. The research on 30 years of advertising says that is exactly the wrong ratio.
Saturday, October 10, 2026
Most SME owners are confident they will hit this year's goals, and most will not. The fix is not more effort, it is a plan that fits on one page and gets checked every week.
Friday, October 09, 2026
The share of owners blaming the economy for not planning long-term has tripled in a year. Here's the one-page plan that actually fixes it, not excuses it.
Friday, October 09, 2026
A new market, a new product line, a second location: most lose money the same way, by skipping the three numbers that would have told them how big the opportunity really was.
Friday, October 09, 2026
Most people picture coaching as a conversation. The sessions that actually move a business are a loop, repeated every week, until it becomes how the owner thinks.
Friday, October 09, 2026
A forty-item to-do list with none of the three that mattered finished is not a time management problem. It is a filter problem, and the Eisenhower Matrix is the filter.
Friday, October 09, 2026
A good salesperson gets four real conversations a day. A good presentation, given once, can reach four hundred. Here is why most SME sales teams never use it.
Friday, October 09, 2026
Customers do not leave because a competitor shouted louder. They leave because, in the exact moment they needed someone, your brand was not the one they thought of.
Friday, October 09, 2026
Most SME owners track one number: the bank balance. The businesses that compound track four, using Kaplan and Norton's Balanced Scorecard, and catch the problem before it ever reaches the bank account.
Thursday, October 08, 2026
Thursday, October 08, 2026
Nearly half of NZ SME owners plan to raise prices this year. Only 4 percent of companies have a value proposition clear enough to justify it.
Thursday, October 08, 2026
Revenue can climb for years while the actual value of the business barely moves. Here are the eight drivers that decide which one you are really building, and why owner independence usually matters most.
Thursday, October 08, 2026
If every session with your coach leaves you comfortable, that is the warning sign, not the proof it is working. Here is why direct feedback outperforms kind feedback, backed by Gallup's data.
Thursday, October 08, 2026
A global survey of over 10,000 workers found trusted employees nearly twice as productive as distrusted ones. If your calendar fixes keep failing, the real constraint may be trust, not time.
Thursday, October 08, 2026
Most sales conversations present cheapest to most expensive. New research found flipping that order lifted revenue by 10.8 percent, with no price changes at all. Here is how to use it.