Monday, November 09, 2026

What does a business coach cost in the US? The published price points, where each comes from, six questions to ask before you sign and a simple payback test.

The most common objection to hiring a business coach has nothing to do with money. It is the quiet belief that “I'm smart enough to have figured this out already.” That belief is exactly why the smartest owners in the room often have the biggest blind spots — and the ones most likely to correct them are the ones willing to admit they exist.

The Smartest Person in the Room Problem

Being intelligent and experienced does not protect a founder from blind spots. It often creates them. The longer you have run a business your own way, the more your own instincts feel like proven fact rather than one perspective among many — and the less likely anyone around you is to challenge it. Staff will not correct the owner. Family will not, either. The higher the intelligence and the longer the track record, the harder it becomes to see the pattern from inside it.

The named enemy is not stupidity. It is certainty — the specific, well-earned confidence of someone who has built something real, mistaken for proof that their current approach cannot be improved. Every founder who has hit a genuine growth ceiling has hit it while still believing, quite reasonably, that they were doing everything right.

The Blind Spot Audit

You cannot see your own blind spots by definition — that is what makes them blind spots. But you can build a structured way to find them.

1. Ask three people who will actually tell you the truth — Not your team, who have a reason to be diplomatic. A peer, a mentor, or a coach with no stake in protecting your feelings. Ask specifically: “What am I not seeing?”

2. Look at what you refuse to measure — The number you avoid tracking is usually telling you something. If you do not know your true cost per customer, or your real margin by product line, that avoidance is itself the blind spot.

3. Find the advice you have dismissed twice — If two unrelated, credible people have suggested the same change and you rejected it both times, that pattern is worth more scrutiny than either piece of advice on its own.

“Kevin is a master of his craft. From creating and facilitating high-impact 'Grow Your Business in 1-Day' workshops to elite sessions for our flagship Owner Manager Programme — Kevin delivers excellence across the board. He is a powerhouse presenter and facilitator who brings an explosive blend of energy and expertise to every room he steps into. Participants don't just sit and listen; they leave buzzing with breakthrough ideas and simplified, highly effective growth strategies.”

— Darilyn Kane, Coaching and Advisory Lead, The Icehouse

Why Smart Owners Wait Longest to Get Help

The real obstacle is not that smart owners cannot see the value in coaching. It is that admitting they need an outside perspective feels, to them, like admitting the intelligence that built the business so far was not enough. That is the wrong way to frame it. The businesses that have sat in boardrooms alongside McDonald's, Samsung, and IBM did not get there by having leaders who assumed they had nothing left to learn — they got there by building in structured, outside challenge as a permanent habit, not a one-off fix for when things go wrong.

A good coach does not replace an owner's intelligence. They aim it at the blind spots that intelligence alone cannot see.

Quick Wins This Week

  • Ask one trusted person, today, “What am I not seeing in this business?” — and actually write down the answer.
  • Identify the one number in your business you consistently avoid looking at closely.
  • Reconsider the last piece of advice you dismissed twice from two unrelated sources.

Key Takeaways

  • Recognise that intelligence and experience can create blind spots, not just protect against them.
  • Ask someone with no stake in your feelings what you are not seeing.
  • Track the number you have been avoiding — it is usually the tell.
  • Revisit advice you have dismissed more than once before assuming it was wrong.

Kevin works personally with a select group of SME owners to build the outside challenge their own intelligence can't provide on its own.

...and you become the owner who sees what your own intelligence can't show you.

Tuesday, October 27, 2026

Most SME marketing describes the product and targets a demographic — and both miss why people actually buy. Here's the Jobs To Be Done framework, and how to find the job your business is really being hired to do.

Tuesday, October 27, 2026

Nearly half of businesses miss the target they set for themselves — and it's rarely because the team didn't try hard enough. Here's the three-number check that builds a 2027 target you can actually hit.

Monday, October 26, 2026

ActionCOACH, an EOS Implementer or an independent coach? A fair, source-linked guide for US owners, with a six-question test to match the help to your biggest constraint.

Monday, October 26, 2026

Gallup's 2026 global workplace data shows manager engagement is collapsing faster than everyone else's. Here's the research-backed 3-step fix for SME owners wearing the manager hat too.

Monday, October 26, 2026

Only about a third of seasonal businesses hold enough cash to cover their leanest months before the slow season hits. Here's the ten-minute reserve check before this year's peak trade.

Monday, October 26, 2026

A well-known coaching ROI study found a $7.90 return per $1 spent. Here's an honest look at where that number comes from, and what actually transfers to an SME owner.

Monday, October 26, 2026

Only around 20% of companies complete 80% of their strategic goals, and fewer than half of employees know what's expected of them. Here's how OKRs fix that at SME scale.

Monday, October 26, 2026

Bain research shows winning a new customer can cost up to 25 times more than keeping one you already have. Here's the CLV/CAC discipline that flips where your sales effort goes.

Monday, October 26, 2026

A 2026 Gartner survey found SMEs put just 12% of marketing spend into brand-building, against the 60% long-term research recommends. Here's what that costs you eighteen months from now.

Monday, October 26, 2026

Fewer than 5% of employees understand their company's strategy well enough to act on it. Here's the one-page scorecard that fixes it, reviewed in 15 minutes a week.

Sunday, October 25, 2026

Help to Grow: Management, a peer group like Vistage, or a business coach? An honest UK comparison, with best for and not ideal if for every option.

Sunday, October 25, 2026

Free and low-cost mentoring suits some NZ owners; paid coaching suits others. Here is how to tell which fits your stage, your problem and your budget.

Sunday, October 25, 2026

Most SME owners know their follower count, not where their last ten paying customers actually came from. Here is the 2026 data on what really drives growth.

Sunday, October 25, 2026

ANZ's September 2026 survey shows NZ business confidence easing again. Here's the trap that data creates for SME owners, and how growth-minded owners should read it instead.

Sunday, October 25, 2026

More people call themselves a business coach than ever before. Here's the one test that actually separates a coach who gets results from one who just talks.