Friday, November 13, 2026

Equal effort on every enquiry feels fair. It just means you spend as much time on tyre-kickers as real buyers. The Sandler method shows SME owners how to qualify pain before they pitch.

Most strategic plans do not fail because the strategy is wrong. They fail because the plan is too big to run.

Published by Simple-Growth, a business coaching practice. Last updated 13 November 2026 (New Zealand time). Written for owners of established small and medium businesses in New Zealand and the United States.

ClearPoint Strategy, a strategic planning software company, analysed 20,582 strategic plans and 31.2 million records from its own platform (ClearPoint Strategy, released 20 November 2025). It found a sharp cliff: plans with fewer than 20 total goals, measures, projects and milestones succeeded 68% of the time. Plans with more than 60 succeeded just 8% of the time. Fewer than 10% of organisations completed even half of their strategic goals. ClearPoint does not name the countries, and does not define "success", so read this as a strong signal from one vendor's data, not a law.

If you have ever built a thorough, detailed, colour-coded strategic plan in January and found it gathering dust by November, this is not a discipline problem. It is a design problem.

The Comprehensiveness Myth

For decades, business advice has pushed owners toward more detail, not less. Cover every department. List every risk. Map every contingency. A thin plan looks lazy. A thick one looks like leadership.

ClearPoint's report is not a survey of opinions. It is platform data tracking what strategic plans actually accomplished. And it points the opposite way from what most of us were taught: more content in the plan does not mean more gets done. It means less does.

The reason is simple arithmetic, not laziness. Every goal, measure, project or milestone added to a plan is a claim on somebody's attention. A 60-item plan is not three times harder to run than a 20-item plan. It is an order of magnitude harder, because every item is competing with every other item for the same scarce hours, the same scarce owner, the same scarce week.

This matters more for SME owners than for a large organisation. ClearPoint does not publish the size of the organisations in this dataset, so the numbers may not map neatly onto a 12-person business. But the logic holds: a 200-person company can spread a sprawling plan across a dozen departments. A 12-person business cannot. You are the department. Every line on that plan eventually lands on your own desk.

The Framework: The Rule of 20

Here is what I use with Simple-Growth clients building a 90-day plan, the Rule of 20.

1. Name one real constraint. Not five priorities, the single thing most limiting growth right now: cash, customers, capacity, team, or you. Diagnose before you prescribe.

2. Choose three moves that would genuinely shift it. Not ten nice-to-haves. Three. If a move does not move the constraint, it does not make this quarter's list.

3. Give every move one named owner and one date. No "the team" as owner, a name. No "Q2" as a date, a week.

4. Keep the total under 20 items, including every sub-task you are tracking. If you are at 25, you do not need a better tracking tool. You need to cut five things.

5. Review weekly, not quarterly. A 20-item plan reviewed every week catches drift in days. A 60-item plan reviewed every quarter catches drift in months, by which time it is unrecoverable.

This is not a simplified version of real strategy. It is what real strategy looks like once you strip out everything that was never going to get done anyway.

"Kevin had a no-nonsense approach and tackled the issues head on. Accountability was the key."

— Ashley Berrysmith, Icehouse Coaching Programme

Why Knowing This Still Is Not Enough

Most owners reading this already sense that smaller plans execute better. Here is why they still build the sprawling version anyway: it feels safer. A 60-item plan means you have thought of everything, so if something goes wrong, it was not because you missed it. A 20-item plan feels exposed, you are betting the quarter on three things actually working.

That is not really a planning problem. It is a confidence problem, and underneath it, an accountability problem. Without someone checking the plan weekly, not quarterly, not "when I remember", there is no cost to letting the list grow, because there is no moment where anyone asks why item 37 still is not done.

This is exactly where an outside coach earns their keep: not writing the plan for you, but being the person who makes keeping it at 20 items the accountable, uncomfortable, non-negotiable choice, every single week.

Three Things To Do Today

1. Pull up your current plan and count every goal, project, measure and milestone on it. Just count. Most owners are shocked at the real number.

2. If you are over 20, cut to your top three moves against your single biggest constraint. Everything else goes on a "later" list, not a "now" list.

3. Put one name and one date on each of those three. If you cannot name an owner, you do not have a plan item, you have a wish.

Key Takeaways

  • ClearPoint Strategy's platform data on 20,582 plans found plans under 20 items succeed 68% of the time, plans over 60 items just 8%
  • Fewer than 10% of organisations in that data complete even half of their strategic goals
  • More detail in a plan does not mean more gets done, it usually means less does
  • The Rule of 20: one constraint, three moves, one named owner and one date per move, under 20 items total
  • Review weekly, not quarterly, so drift gets caught in days, not months

Questions Owners Ask

What is the Rule of 20?

It is a planning limit: name one constraint, choose three moves that would shift it, give each move one owner and one date, and keep the whole plan, sub-tasks included, under 20 items.

Why do bigger strategic plans get less done?

Every item is a claim on the same owner's time and attention. ClearPoint Strategy's data shows plans with fewer than 20 items succeeded 68% of the time and plans with more than 60 just 8%. ClearPoint does not define success, so treat the figures as a signal.

How many items should a small business plan have?

Under 20 in total, counting goals, measures, projects and milestones. If you are at 25, cut five before you buy a better tracking tool.

How often should I review my plan?

Weekly. A short weekly review catches drift in days, while a quarterly review catches it in months, when it is much harder to recover.

Does the ClearPoint data apply to a business with fewer than 20 staff?

ClearPoint does not publish the countries or organisation sizes in its dataset, so it may not map exactly. The reasoning, that every item competes for the same scarce owner time, applies even more strongly when the owner is the whole team.

Sources. ClearPoint Strategy, first strategic planning report: 20,582 plans analysed, 20 November 2025 (opened 13 November 2026). Testimonial: Ashley Berrysmith, Icehouse Coaching Programme feedback, verbatim.

Want a 90-day plan built on the Rule of 20, not the other kind?

Friday, October 23, 2026

Just 25% of business owners have natural delegator talent. Here's the Clockwork test a good coach runs before any strategy conversation happens.

Friday, October 23, 2026

31.7% of small business owners have never taken a full week off. Here's the handover document that actually fixes it, and how AI turns a week of writing into an afternoon.

Friday, October 23, 2026

Four in ten small business owners say they discount often, and a third still report sales down anyway. Here's the SPIN Selling framework that gets you to full price without the price cut.

Thursday, October 22, 2026

When offers look alike, price is all that is left to compare. What New Zealand telecoms teach SME owners about escaping the price war.

Thursday, October 22, 2026

Get more from the link that limits your growth before you spend a dollar on it. A 14-day, no-new-spend plan for SME owners.

Thursday, October 22, 2026

Score eight links in your business from 1 to 5 and the weakest, earliest link is usually your constraint. A 20-minute self-check for SME owners.

Thursday, October 22, 2026

Referrals just became small business owners' #1 source of new customers — up from 65% to 83% in a single year. Here's the Dream 100 system that turns word of mouth into a repeatable growth engine.

Thursday, October 22, 2026

Roughly one in four founders report loneliness and isolation running their business. Here's what a coach actually does differently, and why the first session is rarely about strategy.

Thursday, October 22, 2026

NZ small business sales rose 8.6 percent this quarter, but growth ranged from 2.9 to 16.3 percent by industry. Here's the three-number check that tells you whether your growth is actually yours.

Thursday, October 22, 2026

Only 30 percent of business change efforts fully succeed. Here's the three-part diagnosis, borrowed from strategy academic Richard Rumelt, most owners skip before fixing anything.

Thursday, October 22, 2026

Close to six in ten of this year's US holiday shoppers are already buying, in October or year-round. Here are three sales moves to make this week before Black Friday arrives.

Thursday, October 22, 2026

77.6 percent of US consumers used AI to help with a purchase decision in the past six months. Here are three moves that make your small business visible when customers ask AI about you.

Thursday, October 22, 2026

54 percent of US business owners have no real plan, and only 11 percent have anything detailed. Here's the one-afternoon exercise that gives your business a sharper three-year direction than any spreadsheet.

Wednesday, October 21, 2026

Before you spend another dollar on ads, staff or software, find the one step that limits your growth. Here is a one-hour spend-gate test you can run this week.

Wednesday, October 21, 2026

ActionCOACH began in Brisbane, Australia. What does its story tell US owners about where good growth ideas come from, and how to test an outside idea in your own business?