Friday, September 25, 2026
Your Q4 plan will likely be forgotten by February unless something forces it back into view every week. Here's the 15-minute ritual that keeps it alive.
A global survey run by PricewaterhouseCoopers and the Association Resource Center found that companies investing in coaching saw an average return of seven times what they spent on it. No date is given on the page reporting it, so treat the multiple as directional rather than gospel, but the shape of the finding matches what Kevin has watched happen across the 200+ businesses he has coached one-on-one: the return rarely comes from the thing the owner thought they were paying for.
Owners price coaching the way they price a gym membership: cost per session, divided by hours, compared against doing it themselves for free. That math misses the actual return, which almost never shows up as "I learned something in the session." It shows up three months later, as a decision that got made six weeks earlier than it otherwise would have, a hire that did not happen, a price increase that finally went through, or a bad client that got let go before it cost another $40,000.
"One of the highlight presentations during OMP. Really enjoyed your wisdom and insight, thanks Kevin!"
— Liz Wotherspoon, Director, The Icehouse
Measuring ROI on coaching is hard precisely because the biggest wins are the disasters that never happened. Nobody puts a dollar value on the hire they didn't make or the six months they didn't waste circling a decision. So the cost sits in plain view on an invoice, and the return sits invisibly in a future that got quietly avoided, which makes coaching look expensive right up until the quarter it clearly wasn't.
If you have been pricing coaching by the hour instead of by the decisions it changes, that conversation is worth having properly. Have it, and you become the owner who decides sooner, avoids the expensive mistake and knows what the return actually was.