Sunday, November 01, 2026
An executive coach develops you as a leader. A business coach works on the business. A fair, source-linked guide for US owners, with best-for and not-ideal-if for every option.
You post on social media, you boost the odd ad, you ask for referrals when you remember to, and every few months you glance at the bank balance with no real idea which of it actually brought the money in. You find out how the quarter went weeks after it mattered, and by then whatever was working has quietly stopped and whatever wasn't is still eating your budget.
You are not alone in that. A 2026 Xero Money Matters release found 94 percent of New Zealand small business owners said they were not reaching their business goals. Read the release. Most of those owners are not short on effort. They are short on a single page that tells them, every week, what is actually moving the number.
Here is what keeps happening: you do more marketing to fix a slow month, without ever checking whether the marketing you already did was the problem. More noise gets added to a system nobody can see into, and the result is a bigger spend with the same blind spot, not a smaller one.
I had a client running six physio clinics across different suburbs, each one effectively its own small business. Every Monday morning, every clinic manager got one email with exactly two numbers: how close they were to an 85 percent capacity target, and how income for the week compared to forecast. Two numbers, one page, every single Monday. Within weeks, the clinics that were quietly underperforming stopped being a mystery discovered at quarter-end, and became a Tuesday conversation instead.
Allan Dib, author of The 1-Page Marketing Plan, built a nine-box grid that covers the whole customer journey in three simple phases, which I will put in my own words for an SME owner who does not have a marketing department.
Pick one measure for each of those three phases, put them on one page, and check that page every Monday the way the physio clinics checked theirs. That single habit tells you more about which of your marketing is working than another six months of posting and hoping.
"Kevin assists businesses to understand their 'Secret Sauce' and implements a strategy to grow the company's brand and in turn, business opportunities. His guidance and strategic advice is always well thought through and gets fantastic outcomes."
— Gareth Bayliss, Sales Manager, The Icehouse
The real obstacle is rarely the plan. It is that measuring marketing properly means admitting some of it isn't working, and that is an uncomfortable conversation to have with yourself when you have already spent the money. So the tracking gets put off, the same channels get funded out of habit, and the guessing continues.
This is where a second set of eyes helps, not to add more tactics, but to help you cut the ones that are not pulling their weight and build the one page that tells you the truth every Monday, without the ego getting in the way of the numbers.
This isn't for you if you would rather keep posting and hoping than look honestly at what is and isn't working. It is for you if you are ready to know, not guess.
Picture a Monday morning three months from now. One page. Two or three numbers. You know, before your coffee is finished, exactly which part of your marketing earned its place last week and which part needs to change. That certainty, not more spend, is what actually grows a business with full visibility and no surprises.
If your marketing budget runs on vibes rather than visibility, that is exactly where we would start.
Sunday, October 11, 2026
Coach, consultant, mentor or advisor? How the four roles differ, which one suits an established NZ business, and the questions to ask before you pay.
Sunday, October 11, 2026
Gallup's 2026 data shows global employee engagement fell to 20 percent, even in the best-performing regions. Here's the three-question check SME owners can run this week to find out where their own team really stands.
Sunday, October 11, 2026
Everyone agrees December is too close to Christmas to prospect. One sales agency's own client data says the businesses that kept going saw 19 percent more leads the following January.
Sunday, October 11, 2026
Most SME owners can describe next year's budget in detail and go quiet the moment you ask about year ten. A UK study of over 1,000 companies found that gap predicts success almost on its own.
Sunday, October 11, 2026
Most SME owners build their people plan around courses. The research behind the 70-20-10 model says courses are the smallest lever you have, and it is worth knowing how shaky that research actually is.
Sunday, October 11, 2026
A lead called within five minutes is up to 100 times more likely to be contacted and 21 times more likely to qualify than one called 30 minutes later. Almost nobody does it.
Sunday, October 11, 2026
Most SME owners think a logo is a brand. The agencies behind the world's biggest brands have never worked that way. Here is the five-layer model they actually use.
Sunday, October 11, 2026
Nearly half of SMEs have run a SWOT analysis in the last two months, yet most cannot say it changed a single decision. Here is the simple matrix that turns the list into action.
Sunday, October 11, 2026
Burger King once sold a one-cent Whopper only to people standing next to a McDonald's. Here is the under-$5k version any SME owner can run, and what a 1760s potter teaches about removing buying risk.
Saturday, October 10, 2026
Most small business owners feel confident about their sales pipeline right now. New research shows that confidence is measuring the wrong thing entirely.
Saturday, October 10, 2026
Rising revenue and a shrinking bank balance usually mean the same thing: one account doing the job of four. A simple account split fixes it before it becomes a crisis.
Saturday, October 10, 2026
A coaching style that worked in your first month can quietly become the wrong one by your twelfth. The best coaches change how they coach you as you change.
Saturday, October 10, 2026
Managers now spend over a fifth of their working week in meetings, and senior leaders admit most of it is wasted. A fixed meeting rhythm fixes more than your calendar.
Saturday, October 10, 2026
Most SME owners set ad budgets and discount limits by gut feel. One number, worked out properly, tells you exactly what a customer is worth and what you can afford to spend to win one.
Saturday, October 10, 2026
Most small businesses pour their whole marketing budget into this week's sale. The research on 30 years of advertising says that is exactly the wrong ratio.