Thursday, October 29, 2026
36% of NZ SMEs use AI, but the smallest firms trail by 34 points. Here is a four-question test for choosing your first AI job, and a 30-day plan.
Ask most SME owners where their business needs to be in twelve months and you'll get a number: a revenue target, a hire, a launch date. Ask where they need to be — personally — in three years, and the answer is usually a pause, followed by something vague about "having more freedom eventually."
A new survey makes that silence measurable. Exit Factor's October 2026 study of 1,104 US small business owners, fielded by Researchscape International, found that 57% are leaning on their business to fund whatever comes next in their life, and a third have taken zero steps to plan for it. Nearly two-thirds hold more than half their personal net worth inside the business. Only 15% have a formal written exit plan, and 47% say it still feels too early to think about it.
That's not a retirement problem. It's a vision problem — and it starts years before anyone thinks about selling.
Here's the enemy in this story, and it isn't the owner. It's the idea — picked up from a hundred LinkedIn posts and "hustle" accounts — that a vision statement is a company artifact. Something for the website. A line the marketing team drafts. Meanwhile the owner's actual life, the one the business was supposed to fund, never gets the same treatment.
So the business grows, sometimes impressively, while the owner's personal picture of the future stays exactly where it was five years ago: fuzzy, unscheduled, "eventually." The Exit Factor numbers show where that leads. Nearly two in three owners have the majority of their wealth trapped inside an asset they haven't actually planned around. Almost half say it's still "too early" to think it through, at an age and stage where, if the business is doing well, it absolutely isn't.
I've worked with businesses from startups to $100m+ turnover, and the pattern repeats at every size: a plan that starts with the business ("let's hit $5m") rarely survives contact with a bad quarter. A plan that starts with the owner's life, the income, the hours, the thing they actually want to be true in three years, gives every other decision somewhere to point.
Cameron Herold, the entrepreneur behind 1-800-GOT-JUNK's scale-up, calls this a Vivid Vision, and combined with Jim Collins' idea of a Big Hairy Audacious Goal and Simon Sinek's "start with why," it becomes a genuinely practical tool rather than a motivational exercise. Here's the three-step version I run with Simple-Growth clients.
1. Start with the life, not the company. Three years from today, what does a great week actually look like? Hours worked, time off, what fills the days that matter. What personal income do you want the business to pay you, and what wealth do you want it to build? This question alone tends to take longer to answer honestly than anything else in a strategy session, which is exactly the point.
2. Picture the company in specifics. Not "bigger" — who the customers are, what you're known for, how people find you, the size and feel of the team, what finally runs without you in the room, the revenue and profit numbers. Push for figures, not adjectives. A vision with no numbers is a wish.
3. Anchor it with a why and a decade goal. One sentence on why the business exists at all, and one bold 10-year goal the three-year picture is a genuine step toward. This is what turns a daydream into a direction every decision can be measured against.
Done properly, this takes two pages, not twenty, and it should be short enough to put in front of your team.
"He really got our vision from the beginning and has been a huge help in putting together a clearer plan and strategy for the next five years. Working with Kevin D'Ambros-Smith has given us the space to pause and reflect, on where we are now, where we want to be and how we get there."
— Gabby Kirk, Papier Hq
Most owners aren't avoiding this because they don't see the value. They skip it because it's uncomfortable, unscheduled, and nobody is holding them accountable to finish it. A strategy document with numbers in it feels like "real work." A conversation about what you personally want from the next three years of your life feels indulgent, right up until you're the 47% who still says it's "too early," ten years in.
There's also a real boundary worth naming here: a Vivid Vision tells you what you want your finances and your exit to look like, but turning that into a sale structure, a trust, or a tax-efficient ownership transition is a job for a specialist, not a coach. Chartered Accountants ANZ and a commercial lawyer are the right people once the vision gets specific about money and ownership, knowing that boundary is part of building a properly supported business.
1. Block 90 minutes, alone, and answer the life questions above in writing, not in your head.
2. Write the company picture in present tense, as if three years from now has already happened. Specifics, not adjectives.
3. Share the one-page result with your leadership team before you touch next year's budget.
Ready to build your own three-year picture instead of guessing at "eventually"?
Sunday, October 04, 2026
A third of small business owners are absorbing this year's cost increases out of their own pocket instead of raising prices. Here's the three-step Margin Audit that turns that guess into a safe, thirty-day pricing test.
Sunday, October 04, 2026
Before you approve the next hire, run the revenue-per-employee test. Some of the growth you are trying to buy with headcount is sitting in tasks AI can already take off the list.
Sunday, October 04, 2026
Owner-dependent businesses sell for roughly half the multiple of businesses that run without them. Dan Sullivan's Who Not How question is the simplest fix most owners never try.
Sunday, October 04, 2026
The tasks only one person in your business can do are a hidden cost waiting to land. Here is how to clear the backlog in an afternoon using a recorder instead of a blank page.
Sunday, October 04, 2026
Chasing every lead in the run to year end is how you end up delivering the deals that cost you the most. Here is the Right-Fit Filter that catches a bad deal before you quote it.
Sunday, October 04, 2026
Big brands never approve a campaign on gut feel alone. Here is the cheap, 48-hour pretest SME owners can run on any piece of marketing before a single dollar goes to media.
Sunday, October 04, 2026
There is no single best business coach in New Zealand, only the best fit for your stage and your problem. Here are six criteria, an honest map of the NZ options, and where Kevin D'Ambros-Smith fits.
Sunday, October 04, 2026
Most SME strategies are really just revenue wishlists with no diagnosis behind them. Here is the three-part test that separates a real strategy from a wish, and what to fix first if yours fails it.
Wednesday, September 30, 2026
94% of small businesses using AI across multiple functions have cut spending on marketing, data and bookkeeping, and they are more confident than ever. Here is the three-question audit to run before you cut judgment along with the invoice.
Wednesday, September 30, 2026
Chasing a poor-fit customer to hit a year-end number rarely pays off. Here is the Right-Fit Growth Filter SME owners use before saying yes.
Wednesday, September 30, 2026
High satisfaction with your business coach does not guarantee progress. Here is the yearly Re-Contracting Conversation that keeps coaching sharp.
Wednesday, September 30, 2026
We'll sort it in the new year is quietly stalling more small businesses than any competitor. Here is the Now-or-January Test that fixes it.
Wednesday, September 30, 2026
A 10 percent discount can need 46 percent more sales volume just to break even. Here is the Quota-Protection Plan for small business sales teams.
Wednesday, September 30, 2026
Referred customers buy four times more often, yet most happy customers are never asked. Here is the Post-Purchase Sequence that fixes it.
Wednesday, September 30, 2026
Your best quarter can hide the same problems as your worst one. Here is the five-step Success Audit SME owners use to pressure-test growth before it plateaus.