Saturday, November 14, 2026
40% of US owners have considered giving up their business this year (Xero, 2026). Kevin's own wins-and-losses story shows SME owners why doubt isn't failure.
Ask any business coach if they're the right fit for you, and almost all of them will say yes. That's the problem. A coach with an empty calendar and a mortgage to pay has every incentive to say yes to anyone who can afford them, which tells you nothing about whether they're actually right for your business.
The real test of a good coach isn't whether they'll take you on. It's whether they'd ever say no. A coach who has never turned down a prospective client, or never ended an engagement that wasn't working, isn't selective, they're just busy.
Before you sign with anyone, ask the question almost nobody asks: what kind of client do you turn away?
The coaching industry has a structural incentive problem: most coaches are paid to have clients, not to have the right clients. That pushes many toward a one-size-fits-all pitch, the same framework, the same promises, applied to a retail founder, a professional services partner, and a manufacturing owner alike. Meta-analyses in coaching psychology consistently point to the working relationship between coach and client, not the specific framework used, as one of the strongest predictors of whether coaching actually changes outcomes. A framework applied to the wrong fit rarely works, no matter how good the framework is.
Named plainly: the enemy is the coach who sells fit instead of assessing it.
1. Ask what they'd say no to. A coach who can describe, specifically, the kind of business or owner they're not right for is telling you they've actually thought about fit.
2. Ask for the uncomfortable question. Request a call where they push back on something in your business, before you've paid them a dollar. You'll learn more from their pushback than their pitch.
3. Check the operator test. Have they actually built or run something, or only studied and taught it? Both have value; know which one you're hiring.
4. Ask how they end a mismatch. A coach with a clear, respectful process for ending an engagement that isn't working is more trustworthy than one who's never had to.
5. Watch what they measure. A coach focused on your calendar time with them, rather than your business results without them, has the incentives backwards.
“One of the highlight presentations during OMP. Really enjoyed your wisdom and insight, thanks Kevin!”
— Liz Wotherspoon, Director, The Icehouse
Most owners are so relieved to find someone who says the right things in a sales call that they skip the vetting entirely, especially after a bad experience with a coach who talked mindset and delivered nothing practical. The obstacle isn't a lack of good coaches; it's that the burden of screening for fit has been left entirely on the business owner, who's rarely done it before and doesn't know what to ask.
Kevin works personally with a select group of SME owners specifically because fit determines results, and turns away engagements where it isn't there, which is exactly the standard this question is designed to test for.
Kevin works personally with a select group of SME owners, here's how to find out if that's the right fit for you.
...and you become the owner who chooses a coach on fit, not on a good sales call.
Monday, November 09, 2026
The Icehouse publishes a price, dates and a turnover range for its Owner Operator Programme. Here is what that buys, who it suits, when one-to-one coaching fits better, and how co-funding may apply.
Monday, November 09, 2026
US owners lose 33 working days a year to financial stress (Xero, 2026). Sean Ellis's North Star Metric shows SME owners how to grow without it costing their evenings.
Monday, November 09, 2026
41% of US owners say the cash gap is their top stressor (Bluevine, 2026). The GROW coaching model shows why saying the real number out loud, early, changes everything.
Monday, November 09, 2026
US owners spend 22 hours a month on financial admin alone (Xero, 2026). Gary Keller's focusing question shows SME owners the one task worth handing off first.
Monday, November 09, 2026
62% of US owners reduced or skipped their own pay in the past year (Bluevine, 2026). David Sandler's qualifying method — and a real client story — show SME owners how to stop chasing the wrong deals.
Monday, November 09, 2026
Half your enquiries drain you because your marketing is built to appeal to everyone. Seth Godin's Purple Cow and a real client story show SME owners how to find the one sentence that's actually remarkable.
Monday, November 09, 2026
Sales are up but the bank balance isn't following. Here's Marc Benioff's V2MOM — the one-page tool that turns a wish-list strategy into the few moves that actually protect your margin.
Monday, November 09, 2026
Making It Happen is a self-paced video masterclass on six implementation skills, priced at $297 with a 30-day money-back guarantee. Here is what is in it, who it suits, who should skip it, and how to use it in 30 days.
Monday, November 09, 2026
Scaling Up publishes a price ladder from a $20 book to a $40,000-$120,000 annual coach retainer. Here is what each rung buys, who it suits, and when a coaching program is the better first step.
Sunday, November 08, 2026
Vistage, EO and YPO each decide who may join. Here are the entry rules, who each suits, and when a one-on-one coach is the better fit.
Sunday, November 08, 2026
Coaching is largely unregulated, so the vetting is yours to do. Here are 12 questions to ask any business coach in NZ before you sign, with what a good answer sounds like.
Sunday, November 08, 2026
A fresh 164-team B2B sales survey finds 59% of small teams never calculate pipeline coverage, and most deals slip twice before closing. Here is the 3-step Pipeline X-Ray to run this week.
Sunday, November 08, 2026
A free clinic, a $295 + GST mentor, half-funded training or a paid coach: which rung suits your business, and how to avoid paying for the same thing twice.
Sunday, November 08, 2026
A Cambridge, NZ plumbing business turned culture into its brand and grows even in the quiet months. Here’s the Net Promoter System fix for feast-or-famine growth.
Sunday, November 08, 2026
A competitor just did something close to what you do, and you went blank on what makes you different. Here’s why you can’t see your own edge alone.