Friday, November 13, 2026
62% of US owners have skipped or cut their own pay this year (Bluevine, 2026). Profit First, and Kevin's own lesson about hiring his own coach, show owners how to pay themselves first, not last.
Last updated 13 November 2026. Published by Simple-Growth (Motherbase Limited). Market: United States.
You did the books again on Sunday night. You chased the one client who still hasn't sent through what the accountant needs, then opened the tax portal and felt your stomach drop at a number you weren't expecting. You want your evenings and weekends back from admin that doesn't need to be yours. What you've actually built is a business where "doing the books" is still a job for the owner, every single month, because nobody got around to designing it any other way.
US small business owners now spend around 22 hours a month on financial management and admin, and 56% have been hit by a tax surprise they didn't see coming, according to Xero's 2026 Emotional Tax Return research (Xero, 2026, reported by CPA Practice Advisor). That's not a discipline problem. It's a design problem — the same manual step gets repeated every month because it was never worth anyone's time to fix it once, so it quietly costs everyone's time forever.
Toyota's lean manufacturing method identifies seven kinds of waste in any process, then applies ECRS — Eliminate, Combine, Rearrange, Simplify — to cut them out. Applied to an owner's admin pile instead of a factory floor:
Kevin worked this exact problem with a mortgage brokerage client whose business ran on documents — bank statements, payslips, IDs — all chased by phone and email, one client at a time. The fix wasn't a lecture about organisation. It was moving the whole document upload process online, so clients supplied what was needed before the meeting instead of after. Meetings that actually went ahead with everything in hand jumped from roughly 50% to around 95%. Nobody worked harder. The process simply stopped relying on someone remembering to chase.
Pick your single worst recurring admin task this week and run it through all four letters before you touch it again. Most owners find at least one step that was only ever there out of habit.
"Kevin had a no-nonsense approach and tackled the issues head on. Accountability was the key."
Ashley Berrysmith
Icehouse Coaching Programme
Fixing a process properly takes an afternoon you don't feel you have; doing the task yourself again takes twenty minutes you can find at 11pm. That trade looks sensible every single month and adds up to years. This isn't for you if your admin load is genuinely a few minutes a week — plenty of very small operations are fine as they are. It's for owners who've done the same manual chase more than three months running and keep telling themselves next month will be different.
Eliminate, Combine, Rearrange, Simplify — a lean manufacturing method from Toyota for removing waste from any repeated process, applied here to owner admin instead of a factory line.
Pick one recurring task — ideally the one that costs you the most evenings — and run it through all four ECRS steps before fixing anything else.
No. Software can help with Simplify, but Eliminate and Combine often remove a step entirely, which beats automating a step that shouldn't exist at all.
If you did the books again this weekend instead of with your family, that's the process we redesign first.
Friday, November 13, 2026
62% of US owners have skipped or cut their own pay this year (Bluevine, 2026). Profit First, and Kevin's own lesson about hiring his own coach, show owners how to pay themselves first, not last.
Friday, November 13, 2026
If stopping feels like a risk instead of a rest, the business isn't the problem. Dan Sullivan's Who Not How reframe, and Kevin's own admission about struggling to say no, show owners the real fix.
Friday, November 13, 2026
US owners spend 22 hours a month on financial admin and 56% get hit by a tax surprise (Xero, 2026). The ECRS method and a real client fix show owners how to stop doing it themselves every month.
Friday, November 13, 2026
Equal effort on every enquiry feels fair. It just means you spend as much time on tyre-kickers as real buyers. The Sandler method shows SME owners how to qualify pain before they pitch.
Friday, November 13, 2026
US small businesses waste up to 40 cents of every marketing dollar on wrong-fit leads. A one-buyer Value Ladder exercise shows SME owners how to build a hook that actually lands.
Friday, November 13, 2026
Losing quotes to price feels like a pricing problem. It's usually a sameness problem. An OODA-loop exercise and a real client story show SME owners how to find the one line a competitor can't copy.
Friday, November 13, 2026
Three self-paced programs, three different jobs: faster sales, finishing what you plan, or deciding where the business is going. Prices, guarantees and a four-question chooser.
Friday, November 13, 2026
Four kinds of help, four different jobs. Here is what each one does, what it costs you in time and money, who it suits, and six questions that settle the choice.
Thursday, November 12, 2026
There is no single winner between ChatGPT, Claude and Copilot. Here is a one-afternoon test NZ owners can run on their own work to pick the right AI tool, with current prices and privacy checks.
Thursday, November 12, 2026
Do not document everything. Log what interrupts you for a week, write the top five jobs as one-page checklists, and give each one a named owner and a number.
Thursday, November 12, 2026
A practical two-week away test for owners who cannot switch off: name the few calls only you can make, write down the rest, pick one weekly number, then step away and log every interruption.
Thursday, November 12, 2026
Owners working 60-plus hours a week are 12x more likely to say the business has seriously damaged their personal life (BizCover, Australia, 2026). The Freedom Ledger shows SME owners how to build hours that actually buy freedom.
Thursday, November 12, 2026
Regional chambers now run business training, some with the Icehouse, and many carry Regional Business Partner funding. Here is what a Hamilton programme and a Nelson workshop actually offered, who each suits, and when a coach by video call is the better fit.
Thursday, November 12, 2026
New Zealand unemployment rose to 5.7% in the September 2026 quarter. More people are looking for work, but that does not make every hire a good one. Here is how to choose between a hire, a better system or a coach, with five questions and a 30-day plan.
Thursday, November 12, 2026
61% of surveyed US business owners have never had their company valued. The real cost isn't at exit — it's every day you're building something that might be worth nothing without you in the room.