Friday, November 13, 2026
Losing quotes to price feels like a pricing problem. It's usually a sameness problem. An OODA-loop exercise and a real client story show SME owners how to find the one line a competitor can't copy.
Last updated 15 November 2026. Published by Simple-Growth (Motherbase Limited). Market: New Zealand.
This is a story about an owner who wants to grow the business in the right direction — but who's been circling the same big decision for months, because every option looks equally risky and nobody's ever shown them a way to compare them properly. New market? New product? Double down on what's already working? You've turned it over in your head a hundred times, usually around 11pm, and you're no closer to an answer than you were back in July. That's not weak leadership. It's trying to choose between four genuinely different directions using the same gut feel that got you this far — when gut feel was never built for a decision this size.
Every growth decision gets flattened into one feeling: "this is scary, so I'll wait." But a new market, a new product and squeezing more out of your existing customers aren't the same gamble wearing different outfits — they carry different risk, different timelines, and different demands on you personally. Treat them as interchangeable and you'll either freeze on all four, or default to whichever feels most familiar, which is rarely the one that actually fits where the business is right now. Months disappear this way, nothing written down, no real comparison ever made.
Igor Ansoff's Ansoff Matrix splits growth into four distinct routes instead of one vague feeling of risk — and most stuck decisions turn out to be a muddle of two or three of these at once, which is exactly why they feel impossible to weigh up.
Kevin worked on 60+ global brands at DDB, Ogilvy and Saatchi & Saatchi, and the lesson that stuck hardest came not from a campaign but from watching how McDonald's actually grew. Not by chasing every opportunity in every market at once — each move was deliberate and sequenced: get the system right where you already are, prove it, then take that exact system somewhere new. The brands chasing everything everywhere at once quietly disappeared within a few years. The ones who picked a route and proved it first were the ones still standing decades later.
"…it was the most notes I have ever taken from any speaker."
Steve Holloway
Founder, Between Two Beers Podcast
Naming four routes doesn't remove the fear — it just gives the fear somewhere to go. Most owners still default to whichever option feels familiar, because familiar feels safer even when the evidence points elsewhere. This isn't for you if you've already mapped your real options against actual numbers and are confidently backing one — some owners genuinely have, and it shows in how calmly they talk about what's next. It's for the owner running the same four scenarios through their head since before winter, nothing written down, nobody outside the business weighing in.
Pick a lane with your eyes open, even an imperfect one, and you'll move further in a week than another six months of turning it over alone ever will.
A strategy tool from Igor Ansoff that splits business growth into four distinct routes — market penetration, market development, product development and diversification — each carrying a different level of risk, so an owner can compare options properly instead of weighing them as one vague gamble.
Usually market penetration — selling more to the customers you already have. It's the lowest-risk route, the fastest to test, and often the one that's been overlooked simply because it feels too ordinary to count as real growth.
Not always, but it's the highest-risk route and rarely the right place to start. It tends to work best once a business has already proven one of the other three routes and has real evidence, not just enthusiasm, behind the next move.
If you've been stuck on the same decision since before winter, that's the conversation worth having first.
Monday, October 05, 2026
You're about to have your busiest quarter of the year. If nobody's planned for it, your bank balance is about to go the wrong way at exactly the moment the business looks like it's winning.
Monday, October 05, 2026
Ask most owners what they do and they'll answer instantly. Ask them why their business exists, beyond making money, and watch the pause. That pause is costing you customers, hires and referrals.
Monday, October 05, 2026
Ask your team to name the business's single most important goal this quarter. Five different answers from five people means you have one problem, not twelve: nobody knows what the goal actually is.
Monday, October 05, 2026
You trained your team to build rapport and never push, and your best customer last quarter still went with the competitor who pushed them to rethink the brief. Here's why relationship-selling is the weakest profile in B2B sales.
Monday, October 05, 2026
You've boosted the posts, hired the agency, rewritten the website twice, and the phone still isn't ringing. Before you spend another dollar, ask whether a stranger could explain what makes you different in one sentence.
Monday, October 05, 2026
Your competitor just launched the move you'd been 'finalising' for six months. Here's the fifty-year-old decision framework that fixes the real problem: not your strategy, your decision speed.
Sunday, October 04, 2026
EOS, Scaling Up, Vistage, ActionCOACH or Simple-Growth? A fair comparison with best-for and not-ideal-if for each option, a fit matrix and a nine-question quiz.
Sunday, October 04, 2026
What does a business coach cost in New Zealand? Published monthly and hourly ranges, cheaper options, how RBPN co-funding can help, and a checklist for judging value.
Sunday, October 04, 2026
New 2026 global research shows trust alone only earns a brand 48 percent acceptance into new territory - relevance takes it to 71 percent. Here is the two-question test that finds the real gap before you spend on expansion.
Sunday, October 04, 2026
The personal touch that built your reputation at ten staff quietly becomes the bottleneck that breaks it at thirty. Here is how to turn a habit into a system before it costs you.
Sunday, October 04, 2026
Most owners check star ratings and warm adjectives before hiring a coach. Here is the three-detail test that tells you whether a review is evidence or decoration.
Sunday, October 04, 2026
The Christmas shutdown is about eleven weeks away. Here is the one-page-per-role handover document that decides whether you actually switch off this year.
Sunday, October 04, 2026
The biggest sales research study ever run found the best reps ask, they don't tell. Here is the SPIN method, and the four questions that come before any pitch.
Sunday, October 04, 2026
No ad budget doesn't mean no reach. Here is the Dream 100 method for finding the audiences that already trust your exact customer, and earning your way in.
Sunday, October 04, 2026
Most SME growth plans are really just wishlists with a due date. Here is the two-question strategic choice cascade that turns good ideas into an actual strategy.