Sunday, October 04, 2026

What does a business coach cost in New Zealand? Published monthly and hourly ranges, cheaper options, how RBPN co-funding can help, and a checklist for judging value.

Seventy-seven percent of B2B buyers describe their last purchase as complex, and the typical buying group for anything meaningful runs six to ten people, according to Gartner's research into B2B buying behaviour. Most SME owners and their salespeople still sell like it is a conversation with one decision maker. You pitch your champion, they go quiet, and you assume the price was too high. It usually was not. Your champion simply could not sell it to the other five to nine people in the room, because you never gave them anything to sell with.

The Enemy Is the Empty-Handed Champion

A champion who likes you is not the same as a champion who can win internally. When your deal needs sign-off from finance, operations, or a cautious co-owner, your contact is now doing your selling for you, from memory, in a meeting you are not in. If all they have is a verbal pitch and a vague sense of enthusiasm, the deal does not die on price. It dies on silence, three weeks later, that you never get an explanation for.

The Equip-the-Champion Framework

Before your next proposal goes out, build your champion a kit, not just a quote.

  • The one-pager. A single page your champion can forward, covering the problem, the fix and the outcome, written for someone who has never met you.
  • The number their boss will ask for. The specific cost of doing nothing, in hours lost, revenue leaking or risk carried, put in their language, not yours.
  • The risk reversal. A guarantee, a trial period or a reference client that answers the objection before the sceptical stakeholder raises it out loud.
  • The direct line. An explicit offer to join the internal conversation, by call or email, so your champion is not carrying the whole case alone.

"Kevin is an absolute powerhouse! He doubled our business's profits in the first month alone with lots more of his recommendations still to be rolled out."

— Curtis Hacon, Give A Sh!t

Why Most SME Sales Processes Never Get This Far

Most SME sales training stops at the pitch, because the pitch is the part the owner or rep can control. Equipping a champion to sell internally, without you in the room, is a different skill entirely, and almost nobody teaches it.

It is also exactly the gap a structured sales system is built to close: giving your team the tools to win the room you are not in, not just the room you are.

Key Takeaways

  • Treat every complex sale as a six-to-ten-person decision, not a one-on-one, because that is what the data says it actually is.
  • Build your champion a one-pager, a cost-of-inaction number and a risk reversal before you need them, not after the deal stalls.
  • Offer to join the internal conversation directly rather than leaving your champion to carry your case alone.
  • Read a long silence as a sign your champion ran out of ammunition, not as a rejection on price.

If your pipeline is full of deals that went quiet instead of deals that said no, that is the first thing you and Kevin fix. Fix it and you become the owner whose champions walk into the room armed, so good deals close instead of fading.