Monday, November 09, 2026
Half your enquiries drain you because your marketing is built to appeal to everyone. Seth Godin's Purple Cow and a real client story show SME owners how to find the one sentence that's actually remarkable.
Right now, across boardrooms and back offices from Auckland to Austin, SME owners are doing the same thing: opening a spreadsheet, looking at last year's numbers, and building next year's budget. That is not strategic planning. It is arithmetic dressed up as strategy, and it is why so many growth plans quietly fail before the year even starts. If you want to know whether your business actually has a strategy or just a spending plan, ask your finance manager to explain, in one sentence, what the top line of next year's budget is for. If the answer is a number rather than a reason, you have found the problem.
Here's the enemy: budget-led planning. It is the default mode for almost every SME because it feels productive — spreadsheets get built, numbers get argued over, a document gets signed off — while the actual strategic questions (What are you trying to become? What will you stop doing to make room for what matters? Which 20% of customers will drive 80% of next year's growth?) never get asked out loud. Research compiled by strategy platform Cascade found that 95% of employees do not understand their organisation's strategy — and in an SME, that gap usually starts at the top, because the "strategy" was never written down as anything other than a set of budget line items.
You can read the full breakdown of that research on Cascade's strategy statistics page — it is a sobering read for any owner who assumes the plan is understood just because it is filed somewhere.
The fix is not more planning. It is planning in the right order. Kevin calls this the Strategy-First Budget Sequence, and it is the exact sequence he runs with clients every September and October, before a single dollar gets allocated for next year.
1. Lock the three priorities first — before anyone opens a spreadsheet, agree on the three things that matter most next year: the market you'll win, the capability you'll build, and the thing you'll stop doing. Nothing gets budgeted until this is written down in one page.
2. Allocate top-down, not bottom-up — instead of asking every department "what do you need," fund the three priorities first, then let the rest of the budget compete for what's left. Most SME budgets do the opposite, and it guarantees the strategic bets get starved.
3. Protect the bets from the cutting reflex — when cash gets tight mid-year (and it will), the instinct is to cut evenly across the board. Ring-fence the strategic priorities in writing now, so a nervous January doesn't quietly kill the one initiative that was supposed to change the business.
"Kevin assists businesses to understand their 'Secret Sauce' and implements a strategy to grow the company's brand and in turn, business opportunities. His guidance and strategic advice is always well thought through and gets fantastic outcomes."
— Gareth Bayliss, Sales Manager, The Icehouse
Most experienced owners will read the sequence above and nod — it isn't a new idea. The reason it doesn't happen is that strategy conversations are uncomfortable and budget conversations are familiar. Numbers feel objective; priorities feel like judgment calls, and judgment calls invite disagreement the owner would rather avoid in a Tuesday finance meeting. This is precisely where an outside perspective earns its keep — not to tell you what your priorities should be, but to hold the room to the sequence, ask the question nobody else in the business is allowed to ask the founder, and make sure the three priorities survive contact with the spreadsheet.
If your 2027 budget is already being built before your strategy is locked, that's the first thing Kevin helps you fix.
...and you become the owner whose budget follows your strategy, not the other way round.
Monday, October 12, 2026
Most SME owners already know their real edge isn't price. Here's why benchmarking competitors kills that edge, and how first-principles thinking builds a strategy around it instead.
Monday, October 12, 2026
Sunday, October 11, 2026
Coach, consultant, mentor or advisor? How the four roles differ, which one suits an established NZ business, and the questions to ask before you pay.
Sunday, October 11, 2026
Gallup's 2026 data shows global employee engagement fell to 20 percent, even in the best-performing regions. Here's the three-question check SME owners can run this week to find out where their own team really stands.
Sunday, October 11, 2026
Everyone agrees December is too close to Christmas to prospect. One sales agency's own client data says the businesses that kept going saw 19 percent more leads the following January.
Sunday, October 11, 2026
Most SME owners can describe next year's budget in detail and go quiet the moment you ask about year ten. A UK study of over 1,000 companies found that gap predicts success almost on its own.
Sunday, October 11, 2026
Most SME owners build their people plan around courses. The research behind the 70-20-10 model says courses are the smallest lever you have, and it is worth knowing how shaky that research actually is.
Sunday, October 11, 2026
A lead called within five minutes is up to 100 times more likely to be contacted and 21 times more likely to qualify than one called 30 minutes later. Almost nobody does it.
Sunday, October 11, 2026
Most SME owners think a logo is a brand. The agencies behind the world's biggest brands have never worked that way. Here is the five-layer model they actually use.
Sunday, October 11, 2026
Nearly half of SMEs have run a SWOT analysis in the last two months, yet most cannot say it changed a single decision. Here is the simple matrix that turns the list into action.
Sunday, October 11, 2026
Burger King once sold a one-cent Whopper only to people standing next to a McDonald's. Here is the under-$5k version any SME owner can run, and what a 1760s potter teaches about removing buying risk.
Saturday, October 10, 2026
Most small business owners feel confident about their sales pipeline right now. New research shows that confidence is measuring the wrong thing entirely.
Saturday, October 10, 2026
Rising revenue and a shrinking bank balance usually mean the same thing: one account doing the job of four. A simple account split fixes it before it becomes a crisis.
Saturday, October 10, 2026
A coaching style that worked in your first month can quietly become the wrong one by your twelfth. The best coaches change how they coach you as you change.
Saturday, October 10, 2026
Managers now spend over a fifth of their working week in meetings, and senior leaders admit most of it is wasted. A fixed meeting rhythm fixes more than your calendar.