Monday, November 09, 2026
Sales are up but the bank balance isn't following. Here's Marc Benioff's V2MOM — the one-page tool that turns a wish-list strategy into the few moves that actually protect your margin.
Right now, across boardrooms and back offices from Auckland to Austin, SME owners are doing the same thing: opening a spreadsheet, looking at last year's numbers, and building next year's budget. That is not strategic planning. It is arithmetic dressed up as strategy, and it is why so many growth plans quietly fail before the year even starts. If you want to know whether your business actually has a strategy or just a spending plan, ask your finance manager to explain, in one sentence, what the top line of next year's budget is for. If the answer is a number rather than a reason, you have found the problem.
Here's the enemy: budget-led planning. It is the default mode for almost every SME because it feels productive — spreadsheets get built, numbers get argued over, a document gets signed off — while the actual strategic questions (What are you trying to become? What will you stop doing to make room for what matters? Which 20% of customers will drive 80% of next year's growth?) never get asked out loud. Research compiled by strategy platform Cascade found that 95% of employees do not understand their organisation's strategy — and in an SME, that gap usually starts at the top, because the "strategy" was never written down as anything other than a set of budget line items.
You can read the full breakdown of that research on Cascade's strategy statistics page — it is a sobering read for any owner who assumes the plan is understood just because it is filed somewhere.
The fix is not more planning. It is planning in the right order. Kevin calls this the Strategy-First Budget Sequence, and it is the exact sequence he runs with clients every September and October, before a single dollar gets allocated for next year.
1. Lock the three priorities first — before anyone opens a spreadsheet, agree on the three things that matter most next year: the market you'll win, the capability you'll build, and the thing you'll stop doing. Nothing gets budgeted until this is written down in one page.
2. Allocate top-down, not bottom-up — instead of asking every department "what do you need," fund the three priorities first, then let the rest of the budget compete for what's left. Most SME budgets do the opposite, and it guarantees the strategic bets get starved.
3. Protect the bets from the cutting reflex — when cash gets tight mid-year (and it will), the instinct is to cut evenly across the board. Ring-fence the strategic priorities in writing now, so a nervous January doesn't quietly kill the one initiative that was supposed to change the business.
"Kevin assists businesses to understand their 'Secret Sauce' and implements a strategy to grow the company's brand and in turn, business opportunities. His guidance and strategic advice is always well thought through and gets fantastic outcomes."
— Gareth Bayliss, Sales Manager, The Icehouse
Most experienced owners will read the sequence above and nod — it isn't a new idea. The reason it doesn't happen is that strategy conversations are uncomfortable and budget conversations are familiar. Numbers feel objective; priorities feel like judgment calls, and judgment calls invite disagreement the owner would rather avoid in a Tuesday finance meeting. This is precisely where an outside perspective earns its keep — not to tell you what your priorities should be, but to hold the room to the sequence, ask the question nobody else in the business is allowed to ask the founder, and make sure the three priorities survive contact with the spreadsheet.
If your 2027 budget is already being built before your strategy is locked, that's the first thing Kevin helps you fix.
...and you become the owner whose budget follows your strategy, not the other way round.
Saturday, October 10, 2026
Most SME owners set ad budgets and discount limits by gut feel. One number, worked out properly, tells you exactly what a customer is worth and what you can afford to spend to win one.
Saturday, October 10, 2026
Most small businesses pour their whole marketing budget into this week's sale. The research on 30 years of advertising says that is exactly the wrong ratio.
Saturday, October 10, 2026
Most SME owners are confident they will hit this year's goals, and most will not. The fix is not more effort, it is a plan that fits on one page and gets checked every week.
Friday, October 09, 2026
The share of owners blaming the economy for not planning long-term has tripled in a year. Here's the one-page plan that actually fixes it, not excuses it.
Friday, October 09, 2026
A new market, a new product line, a second location: most lose money the same way, by skipping the three numbers that would have told them how big the opportunity really was.
Friday, October 09, 2026
Most people picture coaching as a conversation. The sessions that actually move a business are a loop, repeated every week, until it becomes how the owner thinks.
Friday, October 09, 2026
A forty-item to-do list with none of the three that mattered finished is not a time management problem. It is a filter problem, and the Eisenhower Matrix is the filter.
Friday, October 09, 2026
A good salesperson gets four real conversations a day. A good presentation, given once, can reach four hundred. Here is why most SME sales teams never use it.
Friday, October 09, 2026
Customers do not leave because a competitor shouted louder. They leave because, in the exact moment they needed someone, your brand was not the one they thought of.
Friday, October 09, 2026
Most SME owners track one number: the bank balance. The businesses that compound track four, using Kaplan and Norton's Balanced Scorecard, and catch the problem before it ever reaches the bank account.
Thursday, October 08, 2026
Thursday, October 08, 2026
Nearly half of NZ SME owners plan to raise prices this year. Only 4 percent of companies have a value proposition clear enough to justify it.
Thursday, October 08, 2026
Revenue can climb for years while the actual value of the business barely moves. Here are the eight drivers that decide which one you are really building, and why owner independence usually matters most.
Thursday, October 08, 2026
If every session with your coach leaves you comfortable, that is the warning sign, not the proof it is working. Here is why direct feedback outperforms kind feedback, backed by Gallup's data.
Thursday, October 08, 2026
A global survey of over 10,000 workers found trusted employees nearly twice as productive as distrusted ones. If your calendar fixes keep failing, the real constraint may be trust, not time.