Thursday, November 05, 2026
Before you chase new customers, count how often the ones you have buy. Three numbers, one worked example from Kevin's Know Your Numbers training, and a 30-day test.
You do not have to pay for advice to get started. In Auckland you can begin with a free clinic, add a $295 + GST mentor if you want a sounding board, use half-funded training if you qualify, and pay for a coach only when you want a diagnosis and a 90-day plan. Here is how to climb that ladder without paying for the same thing twice.
A disclosure first: Simple-Growth publishes this guide, and Kevin D'Ambros-Smith coaches for Simple-Growth, so he is not neutral. That is why the last rung is described the same way as the others: who it suits, and who it does not. Everything about other providers comes from their own pages, read on 9 November 2026 (New Zealand time). If something is out of date, let Kevin know and it will be corrected. Market: New Zealand.
Most New Zealand businesses are tiny. MBIE's 2025 small business factsheet says 97.2% of New Zealand enterprises are small businesses, and 455,730 of them, about 74%, have no employees. If that is you, you are doing the selling, the delivery and the books at once, and a wrong spend hurts. Spend in order of how much you already know about the problem.
This is not for you if you are hoping someone else will do the work. A clinic, a mentor and a coach all need you to act.
Yes. The Auckland Business Chamber events page lists free one-on-one business clinics, free 15-minute virtual Innovation Clinics and a free Adapting to Change workshop. The page does not list dates, so check with the Chamber before you plan around them.
Its website lists a one-off registration fee of $295 + GST for a 12 month mentoring journey.
Possibly. The Management Capability Development Fund, accessed through the Regional Business Partner Network, covers half of one-to-one training costs, up to $5,000 per business a year, for eligible businesses with under 50 full-time equivalent staff. Approval is not guaranteed.
Not always. If your question is narrow, such as a compliance issue or a single decision, free clinics or a mentor may be enough. Pay for a coach when you want a diagnosis, a plan with dates, and someone holding you to it.
Not sure which rung fits? A 30-minute conversation will tell you honestly whether coaching, a mentor, a clinic or nothing at all is the right move, and you are welcome to take the answer anywhere.
Sources (read 9 November 2026): MBIE, small business factsheet 2025 (New Zealand); Auckland Business Chamber, events and training; Business Mentors NZ website (the provider's own claims, not independently verified); business.govt.nz, Management Capability Development Fund (New Zealand). Related: Business Mentors NZ or Simple-Growth and what NZ business coaches charge. Last updated 9 November 2026.
Ready to find out which rung fits your business?
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