Sunday, November 08, 2026
Coaching is largely unregulated, so the vetting is yours to do. Here are 12 questions to ask any business coach in NZ before you sign, with what a good answer sounds like.
Picture the month you just had: sales up on last year, the team flat out, and the bank balance still not moving the way it should. You check the number twice because it doesn’t make sense. You don’t have a revenue problem. You have a which-number-actually-matters problem, and almost no SME strategy document is built to answer it.
You’re not imagining the squeeze. In the US, 41% of small business owners say the gap between money coming in and money going out is their single biggest stressor, and 44% point to rising costs as the reason (Xero Emotional Tax Return 2026, via CPA Practice Advisor). You’re not bad at business. You’re running on a plan that tries to do five things at once — which means it’s really measuring none of them.
I’m not here to sell you a strategy session. I’m here to show you the one page that fixes this before you spend another dollar on growth.
Most SME strategy documents aren’t strategies. They’re wish lists — five goals, three initiatives, two “stretch targets,” and no way to tell which one is actually moving the business. When everything is a priority, nothing is, and margin is usually the first casualty. You chase every opportunity that walks through the door, price to win the job instead of pricing to keep the profit, and tell yourself revenue will sort it out later.
It won’t. Revenue hides a margin problem for exactly as long as it takes you to notice the bank balance isn’t following the sales graph up. The villain here isn’t ambition — it’s a plan with no mechanism for saying no.
Marc Benioff built Salesforce on a tool called V2MOM — Vision, Values, Methods, Obstacles, Measures — and the company still runs on it decades later, at a scale most SME owners will never need to worry about. Stripped of the corporate language, it’s five plain questions you can answer on a single page:
The discipline isn’t the five headings. It’s forcing every initiative in your business to prove it serves one of them, and killing the ones that don’t.
I had a solvent-chemicals client lift price from $40 a unit to $50. On paper that looked risky — fewer sales, maybe a lost account. In practice, margin moved from $5 a unit to $15: the same profit as tripling turnover, for a third of the work, and not one client complained. That’s a Measures problem solved in a single line on a single page — not a five-point marketing campaign.
"I have grown my business 5x since working with Kevin. Everything Kevin told me to do was the complete opposite of what I had been doing. Working with Kevin has truly been a complete game changer."
— Richard, Chem Suppliers
Most owners sense their plan is too crowded. The reason it doesn’t get fixed isn’t ignorance — it’s that cutting a plan down to one bold page feels like giving something up, and nobody wants to be the owner who said no to the idea that might have worked. That’s where an outside pair of eyes earns its place: not to add more ideas, but to sit across the table and help you cut the ones quietly costing you margin. Over 30 years in business and 200+ owners coached one-on-one across 30+ industries, the pattern repeats often enough to spot fast — it’s rarely the market that’s the problem, it’s the plan trying to serve too many masters.
This isn’t for you if a 40-page document makes you feel more thorough. V2MOM only works if you’re willing to be specific enough to be wrong — and fix it fast when you are.
If your plan is a wish list dressed up as a strategy, that’s the first thing a Simple-Growth conversation fixes.
Tuesday, October 27, 2026
They nodded, asked great questions, said it's exactly what they need — then disappeared. Here's why warmth isn't a buying signal, and the three-message sequence that gets stalled deals talking again.
Tuesday, October 27, 2026
Most SME marketing describes the product and targets a demographic — and both miss why people actually buy. Here's the Jobs To Be Done framework, and how to find the job your business is really being hired to do.
Tuesday, October 27, 2026
Nearly half of businesses miss the target they set for themselves — and it's rarely because the team didn't try hard enough. Here's the three-number check that builds a 2027 target you can actually hit.
Monday, October 26, 2026
ActionCOACH, an EOS Implementer or an independent coach? A fair, source-linked guide for US owners, with a six-question test to match the help to your biggest constraint.
Monday, October 26, 2026
Gallup's 2026 global workplace data shows manager engagement is collapsing faster than everyone else's. Here's the research-backed 3-step fix for SME owners wearing the manager hat too.
Monday, October 26, 2026
Only about a third of seasonal businesses hold enough cash to cover their leanest months before the slow season hits. Here's the ten-minute reserve check before this year's peak trade.
Monday, October 26, 2026
A well-known coaching ROI study found a $7.90 return per $1 spent. Here's an honest look at where that number comes from, and what actually transfers to an SME owner.
Monday, October 26, 2026
Only around 20% of companies complete 80% of their strategic goals, and fewer than half of employees know what's expected of them. Here's how OKRs fix that at SME scale.
Monday, October 26, 2026
Bain research shows winning a new customer can cost up to 25 times more than keeping one you already have. Here's the CLV/CAC discipline that flips where your sales effort goes.
Monday, October 26, 2026
A 2026 Gartner survey found SMEs put just 12% of marketing spend into brand-building, against the 60% long-term research recommends. Here's what that costs you eighteen months from now.
Monday, October 26, 2026
Fewer than 5% of employees understand their company's strategy well enough to act on it. Here's the one-page scorecard that fixes it, reviewed in 15 minutes a week.
Sunday, October 25, 2026
Help to Grow: Management, a peer group like Vistage, or a business coach? An honest UK comparison, with best for and not ideal if for every option.
Sunday, October 25, 2026
Free and low-cost mentoring suits some NZ owners; paid coaching suits others. Here is how to tell which fits your stage, your problem and your budget.
Sunday, October 25, 2026
Most SME owners know their follower count, not where their last ten paying customers actually came from. Here is the 2026 data on what really drives growth.
Sunday, October 25, 2026
ANZ's September 2026 survey shows NZ business confidence easing again. Here's the trap that data creates for SME owners, and how growth-minded owners should read it instead.