Thursday, November 05, 2026
Busy one month, silent the next, and no idea which deals were ever real? Neil Rackham's SPIN questions surface the truth weeks before a quiet month does.
Picture the month you just had: sales up on last year, the team flat out, and the bank balance still not moving the way it should. You check the number twice because it doesn’t make sense. You don’t have a revenue problem. You have a which-number-actually-matters problem, and almost no SME strategy document is built to answer it.
You’re not imagining the squeeze. In the US, 41% of small business owners say the gap between money coming in and money going out is their single biggest stressor, and 44% point to rising costs as the reason (Xero Emotional Tax Return 2026, via CPA Practice Advisor). You’re not bad at business. You’re running on a plan that tries to do five things at once — which means it’s really measuring none of them.
I’m not here to sell you a strategy session. I’m here to show you the one page that fixes this before you spend another dollar on growth.
Most SME strategy documents aren’t strategies. They’re wish lists — five goals, three initiatives, two “stretch targets,” and no way to tell which one is actually moving the business. When everything is a priority, nothing is, and margin is usually the first casualty. You chase every opportunity that walks through the door, price to win the job instead of pricing to keep the profit, and tell yourself revenue will sort it out later.
It won’t. Revenue hides a margin problem for exactly as long as it takes you to notice the bank balance isn’t following the sales graph up. The villain here isn’t ambition — it’s a plan with no mechanism for saying no.
Marc Benioff built Salesforce on a tool called V2MOM — Vision, Values, Methods, Obstacles, Measures — and the company still runs on it decades later, at a scale most SME owners will never need to worry about. Stripped of the corporate language, it’s five plain questions you can answer on a single page:
The discipline isn’t the five headings. It’s forcing every initiative in your business to prove it serves one of them, and killing the ones that don’t.
I had a solvent-chemicals client lift price from $40 a unit to $50. On paper that looked risky — fewer sales, maybe a lost account. In practice, margin moved from $5 a unit to $15: the same profit as tripling turnover, for a third of the work, and not one client complained. That’s a Measures problem solved in a single line on a single page — not a five-point marketing campaign.
"I have grown my business 5x since working with Kevin. Everything Kevin told me to do was the complete opposite of what I had been doing. Working with Kevin has truly been a complete game changer."
— Richard, Chem Suppliers
Most owners sense their plan is too crowded. The reason it doesn’t get fixed isn’t ignorance — it’s that cutting a plan down to one bold page feels like giving something up, and nobody wants to be the owner who said no to the idea that might have worked. That’s where an outside pair of eyes earns its place: not to add more ideas, but to sit across the table and help you cut the ones quietly costing you margin. Over 30 years in business and 200+ owners coached one-on-one across 30+ industries, the pattern repeats often enough to spot fast — it’s rarely the market that’s the problem, it’s the plan trying to serve too many masters.
This isn’t for you if a 40-page document makes you feel more thorough. V2MOM only works if you’re willing to be specific enough to be wrong — and fix it fast when you are.
If your plan is a wish list dressed up as a strategy, that’s the first thing a Simple-Growth conversation fixes.