Friday, October 30, 2026

43% of US owners have hidden business stress from their own family. Here's why carrying it alone is the actual problem, and why Kevin hired his own coach.

It's 11pm on a Thursday and the decision is still sitting open on your laptop. Hire the second salesperson, or not. Sign the five-year lease, or wait another quarter. Finally let go of the client who pays late and shouts first. You've run the numbers four times and you still haven't clicked save.

If you're stuck on a decision like that, the fastest way through it isn't more analysis. It's a fifteen-minute exercise called a premortem, run before you commit, not after you're already regretting it.

Nine times out of ten, what looks like "I need more information" is actually "I'm scared of being wrong, and gathering data feels safer than deciding." You're not lazy and you're not indecisive. You're human, and you're about to make the decision anyway — this just makes sure you make it with your eyes open.

Why You're Not Lazy, You're Scared

Here's the villain, and it isn't you: the idea that a confident owner decides fast and a careful one decides slow, so if you're stuck, something's wrong with you. That's backwards. A 2026 Bluevine survey of US small business owners found 68% had delayed or avoided a major decision — hiring, expanding, a big commitment — specifically from fear of getting it wrong. You are nowhere near alone on that laptop at 11pm.

I used to do this with words instead of business decisions. Early on I'd redraft the same email a dozen times before sending it, chasing a version with no risk in it. It doesn't exist. The work doesn't improve in your head — it improves once it's out in the world and you can react to what actually happens. The lesson cost me time I didn't get back: it can't work for you until it's in the public domain. A decision is the same. The fear doesn't go away before you decide. You decide, and then you deal with what the fear was actually pointing at.

The Premortem: Fifteen Minutes, Before You Commit

Psychologist Gary Klein published a simple fix for this in the Harvard Business Review back in 2007, called a project premortem. Instead of asking "what could go wrong?" — which your brain will wave off with "it'll probably be fine" — you assume the decision has already failed, a year from now, and work backwards from there. It feels uncomfortable. That discomfort is the whole point; it's what gets the real risks out of your gut and onto paper.

  • Declare it failed. Write one sentence: "It's twelve months from now and this decision was a mistake."
  • List every reason, fast. Give yourself five minutes. No editing, no "that's unlikely" — just every way it could have gone wrong.
  • Rank by damage, not just odds. A rare risk that sinks the business matters more than a common one you'd shrug off.
  • Fix your top two before you sign anything. Build the guardrail now, while it's still cheap, not after it's already gone wrong.

"Kevin's knowledge and intellect on all things business — no matter what industry it is — he just seems to find gems that you can focus on. I catch up with Kevin once a week and it is definitely the highlight of my week. He just sees different opportunities so clearly. I would not have considered the B2C market as an opportunity before working with Kevin and now it is a major focus for us. He has opened up so many new opportunities for us."

— John Roberts, Co-owner and COO, Oragene

Why Most Owners Run It Once, Then Shelve It

You can do a premortem solo, and it's worth doing even then. But the real gap isn't the framework — it's that most owners run it once, in their own head, with their own blind spots doing the marking. You already know the two or three risks you're quietly hoping nobody asks about. That's exactly where an outside pair of eyes earns its keep: someone who's sat across the table from a hundred decisions like yours and will ask the question you're avoiding, not just nod along with the plan you've already half-decided on.

This isn't for you if what you actually want is someone to make the call for you, or tell you the "right" answer exists and you just haven't found it yet. It doesn't. What you can get is a sharper, faster, better-tested version of your own judgement — which, once you trust it, is worth more than a hundred more hours of research ever will be.

Key Takeaways

  • Name the real blocker. Decision paralysis is usually fear of being wrong, not a lack of data.
  • Run the premortem first. Declare the decision failed, list every reason why, before you commit.
  • Rank by damage. Fix the risks that would sink you, not just the ones that are easy to picture.
  • Decide, then adjust. Clarity beats certainty — certainty was never on offer.

You already know more about this decision than anyone else in the room. The premortem doesn't hand you certainty — nobody can promise you that. It hands you clarity, and clarity is what turns a decision you've been dreading into one you're actually ready to make.

If the big decision has been sitting open on your laptop for weeks, that's the conversation to have before you spend another dollar on it.

Thursday, October 15, 2026

It was not the pitch that killed your last deal. It was the four weeks of silence after it. Here is the follow-up sequence most SME sales teams never build.

Thursday, October 15, 2026

Most SME marketing stops the moment someone buys once. Here is the Value Ladder that gives your best customers an obvious next step, and why 74 percent never get one.

Thursday, October 15, 2026

A growth plan with no diagnosis is just a wish list with a date on it. Here is the three-part test that separates a real strategy from guesswork, before your next budget gets signed off.

Wednesday, October 14, 2026

Everyone in your industry follows the same playbook. Here is why fresh eyes beat it, plus a one-hour exercise to borrow a proven idea from another industry this week.

Wednesday, October 14, 2026

Five lessons from McDonald's own history that a 20-person US business can copy, plus where systems stop and growth questions begin.

Wednesday, October 14, 2026

Different industries hit different growth constraints. Find the Simple-Growth page written for your type of business, plus two free resources on loyalty and exit planning.

Wednesday, October 14, 2026

Nearly a third of small business owners have never taken a full week off, and new 2026 data shows the ones working the longest hours are also the most likely to want out. Here is the three-question test for turning hours into real freedom.

Wednesday, October 14, 2026

Over half of SMEs entering a new market in one UK study hit real problems doing it. The Ansoff Matrix maps the three safer growth routes most owners skip past first.

Wednesday, October 14, 2026

45 percent of business owners in one survey feel trapped running the business they built. Here's how the Theory of Constraints, pointed at the owner instead of the process, finds the real fix.

Wednesday, October 14, 2026

UK SME owners spend six working days a month on admin and 3.6 days on growth, one survey found. Dan Sullivan's Who Not How habit flips which question you ask first.

Wednesday, October 14, 2026

Nearly half of SMEs in a 2026 survey had not raised prices since 2022. Here's the three-sentence script that makes the overdue price conversation simple instead of stressful.

Wednesday, October 14, 2026

76 of 100 B2B brands in a 2026 study fell into a credible-but-indistinguishable Sameness Zone. Here's the four-word positioning test, the Onliness Statement, that pulls a business out of it.

Wednesday, October 14, 2026

Your revenue is up and your margin just fell anyway — here's the planning gap behind it. Four moves that put margin back on the same page as your growth target before next year's numbers are set.

Tuesday, October 13, 2026

A practical playbook for NZ construction and building products owners: the market, the real growth constraints, how to price and win work, and a 90-day plan.

Tuesday, October 13, 2026

53 percent of small business owners say nothing would change if AI vanished tomorrow, and that is not an adoption problem, it is an embedding problem. Here is the three-question test that shows which one your business actually is.