Thursday, November 05, 2026

Busy one month, silent the next, and no idea which deals were ever real? Neil Rackham's SPIN questions surface the truth weeks before a quiet month does.

Ask an SME owner what their strategy is and they'll show you a document — a slide deck, a one-pager, maybe the output of a strategy offsite from eighteen months ago that's been opened twice since. Now look at where their money and their best people's time actually went last quarter, and you'll usually find a completely different strategy running underneath it. That gap is why so many "strategic" businesses still aren't growing: the real strategy was never in the deck. It was in the ledger. Kevin has spent 30+ years building and running nine companies of his own — and before that, inside the marketing engines at DDB, Ogilvy and Saatchi and Saatchi on brands like McDonald's, Samsung, IBM and Nestlé — and has never once watched a business fail because of a badly written strategy document. He has watched dozens stall because the actual spending and rostering told a different story than the document did, and nobody was checking.

The Named Enemy: Strategy as Decoration

The conventional wisdom says strategy problems get fixed by better planning — a sharper vision statement, a tighter set of pillars, another offsite. That's the myth worth dismantling. Harvard Business School's long-running research into resource allocation, led by Joseph Bower and Clark Gilbert, found that a company's real strategy is the sum of thousands of small day-to-day resourcing decisions — who gets hired, which project gets the marketing spend, whose calendar gets protected — not the document those decisions were supposed to follow. Harvard Business School's work on resource allocation and strategy makes the point plainly: strategy is what gets funded and staffed, not what gets written down. For most SME owners, the written plan and the funded plan have quietly drifted apart, and nobody has put the two side by side to check.

The Framework: The Resource Alignment Audit

You don't need a new plan. You need to test the one you have against what your business actually did last quarter. Kevin calls this the Resource Alignment Audit, and it takes you an afternoon, not an offsite.

1. Pull the real spend, not the budget — Go to your last quarter's bank statement or profit and loss statement and rank every discretionary spend category from biggest to smallest. Not what you budgeted for. What you actually spent.

2. Time-audit the leadership team for one week — Track where you and your senior people's hours actually go, in half-hour blocks if you can stand it. Most owners are stunned by how little time touches the "priority" they'd name if asked.

3. Run the Three Bets Test — Write down the three biggest bets your stated strategy claims to be making this year. Then check steps one and two against them. If the spend and the hours don't clearly support at least two of the three, you don't have a strategy problem — you have an alignment problem, and it's fixable in weeks, not years.

"I have grown my business 5x since working with Kevin. Everything Kevin told me to do was the complete opposite of what I had been doing. Working with Kevin has truly been a complete game changer."

— Richard, Chem Suppliers

Why Owners Know This and Still Don't Fix It

Most owners could run this audit themselves this weekend. Almost none do. Not because it's hard — because it requires a kind of honesty about your own business that's genuinely difficult to give yourself. You wrote the plan. You believe in it. Finding out your own spending and time don't support it feels like admitting failure, so the plan stays on the shelf, unchallenged, while the real strategy — the one being written by your bank statement — quietly takes the business somewhere you never chose.

This is precisely where an outside operator earns their keep. Someone who has sat on the other side of this exact problem in nine different businesses can look at your numbers and your calendar for an afternoon and see the misalignment you've missed for two years, because they're not attached to the version of the story you've told yourself.

Quick Wins Before Your Next Planning Meeting

  • Pull last quarter's profit and loss statement and circle the three biggest discretionary line items — do they match your stated priorities?
  • Ask each senior team member, separately and unprompted, to name the company's #1 priority this quarter. Compare the answers. Divergence is your alignment problem made visible.
  • Block two uninterrupted hours this week to audit your own bank statement as if it belonged to a stranger's business you were assessing for investment.

Key Takeaways

  • Recognise that your real strategy is what gets funded and staffed — not what's written in the plan.
  • Run the Resource Alignment Audit quarterly: real spend, time-audit, then the Three Bets Test.
  • Expect resistance to your own findings — the plan feels safer than the evidence.
  • Bring in an outside eye when the gap is too close to see from inside your own business.

If your business strategy is built on hope rather than a structured roadmap, the Resource Alignment Audit is the first thing Kevin works through with you.

...and you become the owner whose spending and calendar match the strategy you say you are running.

Thursday, September 17, 2026

Most SME growth plans have one lever: more new customers. Here's why customer lifetime value predicts real growth better, and how to start tracking it this week.

Thursday, September 17, 2026

Small businesses are being paid 9 days late on average, and 56% are sitting on $17,500 in unpaid invoices. Here's the four-step Collection Cadence that turns chasing payments into a system.

Thursday, September 17, 2026

Adding more isn't a strategy — it's a tax on your margin and your attention. Here's the three-step audit that tells you what to cut before you try to grow.

Thursday, September 17, 2026

Winning a new customer costs five to seven times more than keeping one. Here's why most SME marketing budgets still get that backwards — and the fix.

Thursday, September 17, 2026

Your champion loves the idea — and still can't get it approved alone. Here's the multi-threading framework that stops good B2B deals dying in silence.

Thursday, September 17, 2026

If your best salesperson or only bookkeeper vanished tomorrow, would the business survive? Here's the audit that finds your hidden risk points.

Thursday, September 17, 2026

Coaching only works if you say the thing you'd rather not. Here's why the polished update is quietly wasting your sessions — and how to fix it.

Thursday, September 17, 2026

More headcount isn't the same as more growth. Here's why the fastest-scaling SMEs hire fewer, more capable people — and how to test your own team.

Thursday, September 17, 2026

NFIB's newest data shows small business profit trends falling twice as fast as sales, even as owners raise prices. Here's the three-step test to find where your margin is actually leaking.

Thursday, September 17, 2026

Most growth strategies don't fail because the market changed — they fail because nobody tested the assumptions underneath them. Here's the four-question audit that catches the weak spot before it costs you a year.

Sunday, September 13, 2026

FMCG suppliers just got scored on 38 retailer-relationship competencies — and the results reveal a growth capability gap hiding behind operational excellence. Here's the two-bucket audit to fix it before your next category review.

Thursday, September 10, 2026

82% of small business owners are confident about growth — but 53% say a lack of customer demand is their biggest obstacle right now. Here's the framework to tell which one you're building.

Thursday, September 10, 2026

Export feels like the natural next step for a ranged FMCG brand — but it's a different business, not a bigger version of the same one. Here's the validation sequence that protects you.

Thursday, September 10, 2026

A certificate proves someone studied coaching — not that they've built or fixed a real business. Here's the vetting checklist that actually predicts results.

Thursday, September 10, 2026

Your calendar isn't a record of what you value — it's a record of what you haven't said no to. Run the audit that shows the real gap and how to close it.