Friday, November 13, 2026
Losing quotes to price feels like a pricing problem. It's usually a sameness problem. An OODA-loop exercise and a real client story show SME owners how to find the one line a competitor can't copy.
Ask any business coach if they're the right fit for you, and almost all of them will say yes. That's the problem. A coach with an empty calendar and a mortgage to pay has every incentive to say yes to anyone who can afford them, which tells you nothing about whether they're actually right for your business.
The real test of a good coach isn't whether they'll take you on. It's whether they'd ever say no. A coach who has never turned down a prospective client, or never ended an engagement that wasn't working, isn't selective, they're just busy.
Before you sign with anyone, ask the question almost nobody asks: what kind of client do you turn away?
The coaching industry has a structural incentive problem: most coaches are paid to have clients, not to have the right clients. That pushes many toward a one-size-fits-all pitch, the same framework, the same promises, applied to a retail founder, a professional services partner, and a manufacturing owner alike. Meta-analyses in coaching psychology consistently point to the working relationship between coach and client, not the specific framework used, as one of the strongest predictors of whether coaching actually changes outcomes. A framework applied to the wrong fit rarely works, no matter how good the framework is.
Named plainly: the enemy is the coach who sells fit instead of assessing it.
1. Ask what they'd say no to. A coach who can describe, specifically, the kind of business or owner they're not right for is telling you they've actually thought about fit.
2. Ask for the uncomfortable question. Request a call where they push back on something in your business, before you've paid them a dollar. You'll learn more from their pushback than their pitch.
3. Check the operator test. Have they actually built or run something, or only studied and taught it? Both have value; know which one you're hiring.
4. Ask how they end a mismatch. A coach with a clear, respectful process for ending an engagement that isn't working is more trustworthy than one who's never had to.
5. Watch what they measure. A coach focused on your calendar time with them, rather than your business results without them, has the incentives backwards.
“One of the highlight presentations during OMP. Really enjoyed your wisdom and insight, thanks Kevin!”
— Liz Wotherspoon, Director, The Icehouse
Most owners are so relieved to find someone who says the right things in a sales call that they skip the vetting entirely, especially after a bad experience with a coach who talked mindset and delivered nothing practical. The obstacle isn't a lack of good coaches; it's that the burden of screening for fit has been left entirely on the business owner, who's rarely done it before and doesn't know what to ask.
Kevin works personally with a select group of SME owners specifically because fit determines results, and turns away engagements where it isn't there, which is exactly the standard this question is designed to test for.
Kevin works personally with a select group of SME owners, here's how to find out if that's the right fit for you.
...and you become the owner who chooses a coach on fit, not on a good sales call.
Monday, October 19, 2026
Is Vistage worth it? A fair, source-linked look at what peer advisory groups offer US business owners, a checklist for deciding, and how one-on-one coaching differs.
Monday, October 19, 2026
Most small business owners know they don't compete on price, but can't say, in one sentence, what they compete on instead. Here's the three-step framework that fixes it.
Monday, October 19, 2026
A strong December can feel like proof you're growing. It can also be the reason nobody builds the pipeline that carries January. Here's the three-question check to run now.
Monday, October 19, 2026
A good coach doesn't start with your goals. They start with three numbers most owners can't answer on the spot, and that gap tells them exactly where to begin.
Monday, October 19, 2026
Most SME owners have tried an AI tool this year. Few can say, in hours, what it actually saved them. Here's the test that tells the difference, and the first step to take.
Monday, October 19, 2026
By the time a prospect calls you, they've already done most of their own research. Here's the sales approach built for exactly that moment, and why most SME pitches skip it.
Monday, October 19, 2026
Social platforms can change the rules on your reach overnight. Here's the one marketing channel no algorithm can take away from you, and why most SME owners still starve it.
Monday, October 19, 2026
A new survey says 53% of small business owners are stuck on finding customers. Here's the one-question test that finds out whether that's really your constraint, or just the easiest one to blame.
Sunday, October 18, 2026
ActionCOACH, Business Blueprint, government-backed advice and independent coaches compared fairly for Australian owners, with best-for and not-ideal-if for each.
Sunday, October 18, 2026
An executive coach develops you as a leader. A business coach works on the business itself. Here is how to tell which one an NZ SME owner needs before paying for either.
Sunday, October 18, 2026
Most SME owners can tell you their revenue. Almost none can tell you which customers are actually making them a profit. New 2026 research shows why that gap is the real growth problem, and a three-step fix.
Sunday, October 18, 2026
The average small business gets 27 percent of revenue from one customer. Here is the three-question check that tells you whether your growth is real, or just concentration in disguise.
Sunday, October 18, 2026
Coaching can return seven times its cost, PwC research suggests, but rarely from where owners expect. Here is where the real ROI on a business coach actually shows up.
Sunday, October 18, 2026
Gallup found managers think they give weekly feedback, their teams say otherwise. See why your business systems depend on a conversation most owners are avoiding.
Sunday, October 18, 2026
56 percent of stalled B2B deals end in no decision, not a lost sale to a competitor. Here is why your prospects go quiet after saying yes, and the direct question that gets them talking again.