Saturday, October 31, 2026
63% of US small businesses say word of mouth is key to new customers. Here's how to build that into a system that still works when you're not personally chasing it.
You paid the team on Friday. You paid the landlord, the supplier, the insurance renewal you'd forgotten about. Then you looked at what was left for you, and quietly decided it could wait another month. It's been a few months now.
If that's familiar, here's the plain answer: paying yourself properly isn't a reward you earn once the business is "ready." It's a discipline you build in now, because the business will never announce that it's ready on its own.
You're genuinely not the only one doing this. Xero's 2023 Money Matters research in New Zealand found 46% of small business owners weren't paying themselves — rising to 60% among sole traders. Nearly half the room you'd be standing in at any NZ business event is doing exactly what you're doing.
Here's the enemy worth naming honestly: the belief that a good owner always puts the business ahead of themselves, every single time, as proof of how committed they are. It sounds noble. It also means the person carrying the most risk and doing the most hours is the one person with no guaranteed return on any of it — which isn't sustainable, and isn't actually what commitment is supposed to look like.
I've founded or co-founded nine companies, some of them very successful, some of them genuine failures. A big part of my job now is helping owners grow, but just as much of it is helping them avoid the mistakes I made getting there. One of the things on my own list, even now, is buying my mum a house — a very ordinary, very personal reason to want the business to actually pay me, not just pay everyone around me. That's not a confession. It's the point. You're allowed to be building this for your own life, not just for everyone else's invoices.
"Kevin has been a game changer for us. I had tried a couple of high-profile US entrepreneur programs but found these just talked about 'mindset', whereas Kevin gives practical advice to grow your business that you can implement immediately."
— Brett Abeille
Knowing you should pay yourself and actually doing it are two different things, because the decision never arrives with a clean month to make it in. There's always a reason this particular month is tight. The owners who fix this don't wait for a clean month — they build the habit into a tight one, because a tight month is exactly when the business most needs to prove it can support the person running it, not just everyone around them.
This isn't for you if your business genuinely can't cover a basic owner wage yet and you know the real numbers behind that — sometimes that's just where you are, and forcing it early does more harm than good. But if the business can afford it and you simply haven't made yourself the priority, that's a decision, not a circumstance, and it's one you can change this month.
You can build a business that pays you properly, on a fixed day, without the guilt. It won't happen by deciding to feel less guilty about it — it happens by building the habit in, the same way you'd build in any other payment you've decided truly matters.
If you can't remember the last time you paid yourself on purpose, that's where a good coaching conversation starts.
Friday, October 23, 2026
Just 25% of business owners have natural delegator talent. Here's the Clockwork test a good coach runs before any strategy conversation happens.
Friday, October 23, 2026
31.7% of small business owners have never taken a full week off. Here's the handover document that actually fixes it, and how AI turns a week of writing into an afternoon.
Friday, October 23, 2026
Four in ten small business owners say they discount often, and a third still report sales down anyway. Here's the SPIN Selling framework that gets you to full price without the price cut.
Thursday, October 22, 2026
When offers look alike, price is all that is left to compare. What New Zealand telecoms teach SME owners about escaping the price war.
Thursday, October 22, 2026
Get more from the link that limits your growth before you spend a dollar on it. A 14-day, no-new-spend plan for SME owners.
Thursday, October 22, 2026
Score eight links in your business from 1 to 5 and the weakest, earliest link is usually your constraint. A 20-minute self-check for SME owners.
Thursday, October 22, 2026
Referrals just became small business owners' #1 source of new customers — up from 65% to 83% in a single year. Here's the Dream 100 system that turns word of mouth into a repeatable growth engine.
Thursday, October 22, 2026
Roughly one in four founders report loneliness and isolation running their business. Here's what a coach actually does differently, and why the first session is rarely about strategy.
Thursday, October 22, 2026
NZ small business sales rose 8.6 percent this quarter, but growth ranged from 2.9 to 16.3 percent by industry. Here's the three-number check that tells you whether your growth is actually yours.
Thursday, October 22, 2026
Only 30 percent of business change efforts fully succeed. Here's the three-part diagnosis, borrowed from strategy academic Richard Rumelt, most owners skip before fixing anything.
Thursday, October 22, 2026
Close to six in ten of this year's US holiday shoppers are already buying, in October or year-round. Here are three sales moves to make this week before Black Friday arrives.
Thursday, October 22, 2026
77.6 percent of US consumers used AI to help with a purchase decision in the past six months. Here are three moves that make your small business visible when customers ask AI about you.
Thursday, October 22, 2026
54 percent of US business owners have no real plan, and only 11 percent have anything detailed. Here's the one-afternoon exercise that gives your business a sharper three-year direction than any spreadsheet.
Wednesday, October 21, 2026
Before you spend another dollar on ads, staff or software, find the one step that limits your growth. Here is a one-hour spend-gate test you can run this week.
Wednesday, October 21, 2026
ActionCOACH began in Brisbane, Australia. What does its story tell US owners about where good growth ideas come from, and how to test an outside idea in your own business?