Friday, November 06, 2026
Quiet months aren't bad luck. Byron Sharp's How Brands Grow explains why customers forget you between purchases, and the fix that isn't a bigger ad budget.
You closed three deals this month and you still haven’t paid yourself properly. You tell yourself it’s a cash-flow timing thing, but you know, if you’re honest, that at least one of those deals cost you more in time and discounting than it ever paid back. This is a story about someone who wants more sales, but the obstacle isn’t closing more — it’s closing the right ones.
You’re far from the only owner skipping your own pay to keep the business moving. In the US, 62% of small business owners reduced or skipped their own pay at least once in the past year, and 21% did so four or more times (Bluevine, Feb–Mar 2026, 781 owners). A good chunk of that comes from deals that were never going to be profitable in the first place.
I’m not here to tell you to chase harder. I’m here to show you how to qualify before you chase at all.
Most SME sales teams are taught to pursue every lead with equal energy — follow up fast, follow up often, never let one go cold. It sounds like diligence. It’s actually how you end up quoting, discounting and delivering for people who were never going to pay properly or stay loyal, while your best-fit prospects wait in the queue behind them.
The real enemy isn’t a slow pipeline. It’s treating every enquiry as equally worth your time, when some of them are quietly the reason you can’t pay yourself.
David Sandler built an entire sales methodology on a simple reversal: instead of selling harder, you ask better questions earlier, and let the prospect sell themselves on whether they’re a fit. Sandler’s “pain funnel” means digging into the real cost of the problem before you pitch anything — if there’s no real pain and no budget to fix it, you find out in minute five, not week five.
I had a client whose hardest-won account came from exactly this kind of patience — not a pitch, a relationship. A notoriously hard-to-read agency boss and a would-be supplier found themselves talking at a field hockey match, not about the deal at all. Months of genuine rapport, built with no pressure and no agenda, did more for that contract than any proposal document ever could. By the time business came up, the trust was already there. That’s Sandler’s whole point: people buy from people who understood them first.
"Dynamic, empowering, and absolutely transformative! Kevin leaves every audience armed for victory."
— Darilyn Kane, Coaching and Advisory Lead, The Icehouse
You know some leads aren’t worth the chase. The reason you keep chasing them anyway is that saying no to revenue feels wrong when you’re worried about the gap between what’s coming in and what’s going out. Building a qualifying process you actually trust — one that lets you walk away early without the guilt — is exactly the kind of system a coach helps you build once, so you stop rebuilding your confidence every single sales call.
This isn’t for you if you’d rather keep every lead alive just in case. Sandler’s approach only pays off if you’re willing to lose the wrong deals on purpose, early, before they cost you anything.
If you’re closing deals but still not paying yourself properly, that’s a qualifying problem, not a hustle problem — and it’s fixable.
Friday, September 04, 2026
The second site rarely fails because of the market — it fails because the first site's success was never turned into a playbook. Here's what to fix first.
Friday, September 04, 2026
Opinions are easy to get. Follow-through is rare. Here's why accountability, not feedback, is the part of coaching that actually moves the needle.
Friday, September 04, 2026
Your team's biggest time drain probably isn't a lack of hustle — it's meetings that never needed to happen. Here's the test for which ones survive.
Friday, September 04, 2026
Most SME owners know referrals are their best lead source and still leave them to chance. Here's how to build a repeatable system around the ask.
Friday, September 04, 2026
When marketing "isn't working," the real issue is almost always positioning, not budget or channel. Here's how to test your message before you scale the spend.
Friday, September 04, 2026
Tracking twenty metrics doesn't make you a better manager — it just spreads your attention too thin to act on any of them. Here's the three-number rule that actually works.
Friday, September 04, 2026
Most SMEs plateau between $2M and $5M — not because of the market, but because the business still depends on one person. Here's what breaks the ceiling.
Friday, September 04, 2026
Good business coaching isn't a pep talk. It's mindset work paired with a documented system and real accountability.
Friday, September 04, 2026
A better to-do list won't fix a business that runs through one person. Here's how to build systems that work without you.
Friday, September 04, 2026
"Not right now" isn't "no" — but most SME sales processes treat it that way. Here's the follow-up system that recovers lost pipeline.
Friday, September 04, 2026
Spreading your marketing budget across five channels guarantees none of them work. Here's how to get real cut-through on any budget.
Friday, September 04, 2026
A five-year vision won't tell your team what to do Monday. Here's why a rolling 90-day roadmap drives more real growth than a long-range plan.
Tuesday, August 25, 2026
76% of small businesses now use AI, but only 14% have it built into daily operations. Here's why the gap exists — and what the businesses getting real value are doing differently.
Sunday, August 23, 2026
Private label now owns 52% of UK grocery sales. Here's why SME FMCG suppliers are losing range reviews — and the six-point system that fixes it.
Sunday, August 23, 2026
Strong growth can hide founder dependency, the risk that quietly caps SME value. Four warning signs and the systems fix, from Kevin D'Ambros-Smith.