Wednesday, November 11, 2026
68% of US owners delayed or avoided a major business decision in the past year, with financial stress the stated cause. A four-move exercise turns the risk list into a plan.
Last updated 14 November 2026. Published by Simple-Growth (Motherbase Limited). Market: United States.
This is a story about an owner who wants steady, predictable new business — but who's only getting it in bursts, because the only lever they know how to pull is spending more on ads. You run a promotion, enquiries spike, you feel like a marketer again. Then it goes quiet. You run another one. Same spike, same silence after. You're not bad at marketing. You've just been taught that marketing means buying attention one burst at a time, instead of building a line of people who already trust you and tell the next person before you've spent a cent.
PYMNTS Intelligence's SMB Growth Report found 63% of small businesses that gained new customers said word of mouth was key to that growth (PYMNTS, US, 2025). That's not a reason to stop advertising — it's evidence that the channel owners trust most to actually convert is the one almost nobody has a deliberate system for. Most SME marketing plans have a line item for ads and nothing at all for "who already has the attention of the people I want, and how do I earn five minutes of it."
Chet Holmes' Dream 100, later carried forward by Russell Brunson and Dana Derricks, is simple to describe and uncomfortable to actually do: list the 100 people, publications, podcasts, communities or partners who already hold the attention of your exact ideal customer, then build real relationships with them over months, not a single cold pitch.
Kevin's seen what happens when a business stops waiting for one big marketing push and starts building a steady pipeline of relationships instead — eleven separate revenue streams at a Wanaka bike park, each one with its own small, loyal audience. With 730 season passes to sell and 300 loyal regulars renewing without being asked, that left 430 to find in ten weeks — six a day, every day, not one campaign and a prayer. The mechanic's one job was simpler still: offer fifty customers a free bike check. Repairs went up. Rentals went up. Accidents went down. None of it came from an ad.
"Kevin D'Ambros-Smith was the first coach that helped us and he was so great. He understood the business straightaway, was able to identify some of the areas where we could grow it, and some of the things to park. I don't think the ROW branding would be nearly as strong without his input. He was just brilliant."
Sarah McGuinness
Founder & CEO, Revolutionaries of Wellbeing (ROW)
Relationship-building doesn't show results this week, and most owners are measured — by themselves, most of all — on this week's enquiries. So the slow compounding list gets shelved every time a quieter month creates panic, and the ad spend goes back up instead. This isn't for you if you're already building that list every week without being told to — plenty of owners are, quietly, and it shows in how calm their quiet months feel. It's for the owner whose marketing plan is really just "spend more when it's slow," because nobody's ever sat down with them and built the other list.
A method, originated by Chet Holmes and carried forward by Russell Brunson and Dana Derricks, of identifying the 100 people or platforms that already hold your ideal customer's attention and building genuine relationships with them instead of buying that attention directly.
No — it complements it. Ads can fill the gap while relationships compound, but a business relying only on ads will keep feeling the feast-or-famine cycle this approach is built to smooth out.
Months, not days — it's a deliberately slower, steadier channel than a campaign, which is exactly why it keeps working in the quiet periods that burst-based marketing can't cover.
If your marketing plan is really just "spend more when it's quiet," that's the first habit to replace.
Wednesday, September 09, 2026
January is the hardest month to sell in — and the work that prevents the January gap needed to start in September. Here's the 90-Day Pipeline Bridge framework that fills the gap before it opens.
Wednesday, September 09, 2026
Category managers at major retailers are making their Q1 2027 ranging decisions right now. Most FMCG founders find out too late. Here's the Buyer-Ready Proof Pack framework that gets you into the conversation.
Wednesday, September 09, 2026
Most businesses plan for Q4 in January — after it's already over. The owners who consistently outperform their peers write their Q4 plan in September, while there's still time to act on what they find.
Wednesday, September 09, 2026
A new survey shows the average small business owner is running five jobs at once — and burning 200+ hours a year proving it. Here's the two-hat framework that gets your time back within 90 days.
Tuesday, September 08, 2026
New 2026 consumer data shows most shoppers are value-seekers, not bargain hunters — yet 95% still rate brand trust as important. Here's the six-point test your FMCG brand must pass to earn the sale without discounting.
Tuesday, September 08, 2026
New 2026 grocery data shows branded FMCG products are being promoted twice as often as private label — and still losing share and loyalty. Kevin D'Ambros-Smith on why discounting harder is the wrong fix, and what pricing architecture looks like instead.
Monday, September 07, 2026
A 2026 Fed survey of 6,525 small businesses found owner confidence at a 6-year low — while actual revenue, employment and profitability held steady. Why the gap, not the economy, is the real risk for SME and FMCG owners.
Sunday, September 06, 2026
Burst campaigns reset to zero every time. Here's why a sustainable weekly cadence beats an intense one-month push, and how to protect it through the slow months.
Sunday, September 06, 2026
Most SME sales forecasts are built by adding up pipeline value — and it's almost always wrong. Here's how exit criteria, deal age, and weighted forecasting fix it.
Sunday, September 06, 2026
Most of what fills an owner's calendar isn't driving results. Here's how to run a structured 80/20 audit that identifies the real 20% — and what to do with the rest.
Sunday, September 06, 2026
One-on-one coaching diagnoses and designs strategy. A peer accountability group enforces it. Here's why the combination produces follow-through that neither achieves alone.
Sunday, September 06, 2026
Organic growth isn't the only path. Here's how well-chosen SME acquisitions can compress years of growth into one transaction — and where most owners get the due diligence wrong.
Sunday, September 06, 2026
Most SME roadmaps fail from what they never remove, not what they add. Here's the three-question kill list to run before your next planning cycle — and why pruning, not adding, is what actually frees up growth capacity.
Sunday, September 06, 2026
Paid social and search rent attention you don't own. Your email list is the one channel most SMEs already have permission to use — and almost never invest in properly. Here's how to turn it into a real asset.
Sunday, September 06, 2026
Most sales training focuses on the pitch and the close. The call is usually already lost in the first five minutes. Here's the agenda-set and diagnostic sequence that fixes it — at the team level, not just for one rep.