Tuesday, November 03, 2026
Half your customer base needs chasing, discounting or managing. The fix usually isn't your delivery — it's who your marketing is attracting in the first place.
Revenue's up again this quarter. You should feel like celebrating. Instead you're doing the same thing you did last quarter: paying everyone else first, and quietly deciding you'll pay yourself "once things settle down." This is a story about an owner whose business is growing by every measure except the one that was supposed to be the point of starting it.
If that's you, growth isn't the problem. It's that nobody ever told you your own pay should be a line item, not a leftover.
In Bluevine's 2026 Business Owner Success Report (US, 781 owners), 62% had reduced or skipped their own pay at least once in the past year. In New Zealand, Xero's Money Matters research found 46% of small business owners weren't paying themselves at all — 60% among sole traders. The usual advice is to grow revenue until there's enough left over. That's the villain: "leftover" pay almost never arrives, because growth has a habit of absorbing whatever extra it creates.
Mike Michalowicz's Profit First method flips the usual order: instead of Sales minus Expenses equals Profit, it's Sales minus Profit equals Expenses. In practice, for an SME owner, that means three moves:
Kevin worked this exact problem with a solvent-chemicals client. Raising the price from $40 to $50 lifted the margin from $5 to $15 — the same profit as tripling turnover, for a third of the work, and not one client complained. Growth didn't need to get louder. It needed to get more honest about where the money was actually going.
Notice what didn't happen there: no new customers, no bigger team, no extra hours. Just one number moved, and the owner's own share of the business finally moved with it.
"You make success tangible. Help me go from a wish to reality. Now have clarity of purpose and belief. You made tripling the size of my business go from seeming impossible to really possible."
— Lina, Good Gravy
Most owners know, somewhere, that they should be paying themselves properly. What stops them is that nobody has ever shown them growth isn't the prerequisite for that — a decision is. Waiting for revenue to be "big enough" first means waiting indefinitely, because the business will always find a new place to put the extra.
"Once things settle down" is doing a lot of quiet work in that sentence. For most owners, things never fully settle — there's always a new hire, a new system, a new opportunity competing for the same dollar your own pay was meant to have.
This isn't for you if you're chasing a bigger number on the sales report and calling that growth. It's for owners ready to measure growth by what actually reaches their own pocket.
You could run this exact exercise on your own numbers this week — not a five-year plan, one price line and one fixed transfer. That's possibly the whole fix.
If your revenue is climbing and your own pay still isn't, that's the first thing we fix — before you chase another dollar of turnover.
Sunday, October 04, 2026
Some coaches build a business out of being needed forever. Here's the Graduation Test: three questions that reveal whether your coach is transferring real capability, or just keeping you on retainer.
Sunday, October 04, 2026
Most owners respond to a bottleneck by fixing something else entirely. Eli Goldratt's Theory of Constraints explains why that backfires, and documented case studies show a mean 69 percent lead-time reduction once the real constraint is found.
Sunday, October 04, 2026
Roughly four in ten B2B purchase attempts end in no decision at all. It's rarely about price. Here's Alex Hormozi's Value Equation, in plain English, and why it explains almost every stalled deal in your pipeline.
Sunday, October 04, 2026
41 percent of consumers now always read reviews before choosing a business, and 31 percent won't use one rated under 4.5 stars. Here's the Review Velocity System that turns happy customers into a steady stream of five-star proof.
Sunday, October 04, 2026
64 percent of executives say they're juggling too many conflicting priorities, and most SME strategies die from addition, not ambition. Here's the three-step Strategic Short List that turns six priorities into the one that actually moves the needle.
Sunday, October 04, 2026
A third of small business owners are absorbing this year's cost increases out of their own pocket instead of raising prices. Here's the three-step Margin Audit that turns that guess into a safe, thirty-day pricing test.
Sunday, October 04, 2026
Before you approve the next hire, run the revenue-per-employee test. Some of the growth you are trying to buy with headcount is sitting in tasks AI can already take off the list.
Sunday, October 04, 2026
Owner-dependent businesses sell for roughly half the multiple of businesses that run without them. Dan Sullivan's Who Not How question is the simplest fix most owners never try.
Sunday, October 04, 2026
The tasks only one person in your business can do are a hidden cost waiting to land. Here is how to clear the backlog in an afternoon using a recorder instead of a blank page.
Sunday, October 04, 2026
Chasing every lead in the run to year end is how you end up delivering the deals that cost you the most. Here is the Right-Fit Filter that catches a bad deal before you quote it.
Sunday, October 04, 2026
Big brands never approve a campaign on gut feel alone. Here is the cheap, 48-hour pretest SME owners can run on any piece of marketing before a single dollar goes to media.
Sunday, October 04, 2026
There is no single best business coach in New Zealand, only the best fit for your stage and your problem. Here are six criteria, an honest map of the NZ options, and where Kevin D'Ambros-Smith fits.
Sunday, October 04, 2026
Most SME strategies are really just revenue wishlists with no diagnosis behind them. Here is the three-part test that separates a real strategy from a wish, and what to fix first if yours fails it.
Wednesday, September 30, 2026
94% of small businesses using AI across multiple functions have cut spending on marketing, data and bookkeeping, and they are more confident than ever. Here is the three-question audit to run before you cut judgment along with the invoice.
Wednesday, September 30, 2026
Chasing a poor-fit customer to hit a year-end number rarely pays off. Here is the Right-Fit Growth Filter SME owners use before saying yes.