Wednesday, November 04, 2026

ActionCOACH offers a coaching network, the ABoS platform and two free weeks. Simple-Growth is one owner-run coach who finds your constraint first. Here is who each suits, what is public on cost, and six questions to ask. Checked 4 November 2026.

Revenue's up on last year. You should be celebrating. Instead you're staring at the bank balance wondering where it all went, because somewhere between saying yes to every job that came in the door, the margin quietly evaporated. More revenue was supposed to feel like more room to breathe. It feels like running faster for the same result.

Xero's 2026 research found rising costs are cited by 44% of US owners as a leading stress driver (Xero Emotional Tax Return, 2026). But rising costs are only half the story for a lot of owners. The other half is saying yes to everything, because nobody's ever written down, in one sentence, what this business is actually best at.

I've founded or co-founded nine companies, and the ones that grew their margin, not just their turnover, all had one thing in common: they knew exactly what they wouldn't do.

The Enemy: "Growth Means Saying Yes To More"

It feels risky to turn work away when revenue already feels tight. So owners say yes to the client outside their specialty, the rush job that blows the schedule, the discount to win the deal that was never going to be profitable anyway. Each yes feels harmless alone. Together, they're exactly why revenue climbs and margin doesn't.

The Hedgehog Concept: One Sentence, Three Circles

Jim Collins studied what separated genuinely great companies from merely good ones, and found they could all answer one question with total clarity: where do three things overlap?

  • What you can be best in the world at — not best at everything, best at one thing.
  • What drives your economic engine — the work that actually produces your best margin, not just your biggest invoices.
  • What you're deeply passionate about — the work you'd keep doing even on the hard days.

Where those three genuinely overlap is where this business should be saying yes. Everywhere else is where the margin is quietly leaking out.

"Kevin is an absolute powerhouse! He doubled our business's profits in the first month alone with lots more of his recommendations still to be rolled out."

— Curtis Hacon, Give A Sh!t

"A Signpost Up In 60 Seconds"

One of the businesses I founded, Sign60, was built around a single-sentence promise: a signpost up in 60 seconds. Not every kind of signage. Not every kind of install. One sharp overlap between what we could genuinely be fastest at, what actually made money, and what the team cared about doing well. We ran it against a 100-day action plan so the focus didn't drift back to "yes to everything" within a month of writing it down.

Why Owners Who Know This Still Say Yes To Everything

Writing the Hedgehog sentence is the easy part. Saying no to the next client who doesn't fit it, while the bank balance is still tight, takes a kind of nerve most owners don't have alone — because the downside of saying yes feels immediate, and the upside of saying no only shows up months later in the margin line. That gap is exactly where having someone outside the business, holding you to the sentence you wrote, earns its keep.

Key Takeaways

  • Write one sentence covering what you're best at, what makes margin, and what you care about.
  • Audit last quarter's jobs against that sentence — flag the ones that didn't fit.
  • Set a rule for the next job that doesn't fit: refer it out, price it up, or say no.
  • Review the sentence every quarter — it should sharpen, not drift.

This isn't for you if you'd rather keep every type of job coming through the door than risk a quiet month while you refocus. It is for owners ready to trade some revenue for a business that's actually worth running.

More revenue was never the actual goal. A business that's good at one thing, and paid properly for it, is.

If you've never written down the one sentence this business should say yes to, that's the first thing we'd build together.

Wednesday, September 09, 2026

Category managers at major retailers are making their Q1 2027 ranging decisions right now. Most FMCG founders find out too late. Here's the Buyer-Ready Proof Pack framework that gets you into the conversation.

Wednesday, September 09, 2026

Most businesses plan for Q4 in January — after it's already over. The owners who consistently outperform their peers write their Q4 plan in September, while there's still time to act on what they find.

Wednesday, September 09, 2026

A new survey shows the average small business owner is running five jobs at once — and burning 200+ hours a year proving it. Here's the two-hat framework that gets your time back within 90 days.

Tuesday, September 08, 2026

New 2026 consumer data shows most shoppers are value-seekers, not bargain hunters — yet 95% still rate brand trust as important. Here's the six-point test your FMCG brand must pass to earn the sale without discounting.

Tuesday, September 08, 2026

New 2026 grocery data shows branded FMCG products are being promoted twice as often as private label — and still losing share and loyalty. Kevin D'Ambros-Smith on why discounting harder is the wrong fix, and what pricing architecture looks like instead.

Monday, September 07, 2026

A 2026 Fed survey of 6,525 small businesses found owner confidence at a 6-year low — while actual revenue, employment and profitability held steady. Why the gap, not the economy, is the real risk for SME and FMCG owners.

Sunday, September 06, 2026

Burst campaigns reset to zero every time. Here's why a sustainable weekly cadence beats an intense one-month push, and how to protect it through the slow months.

Sunday, September 06, 2026

Most SME sales forecasts are built by adding up pipeline value — and it's almost always wrong. Here's how exit criteria, deal age, and weighted forecasting fix it.

Sunday, September 06, 2026

Most of what fills an owner's calendar isn't driving results. Here's how to run a structured 80/20 audit that identifies the real 20% — and what to do with the rest.

Sunday, September 06, 2026

One-on-one coaching diagnoses and designs strategy. A peer accountability group enforces it. Here's why the combination produces follow-through that neither achieves alone.

Sunday, September 06, 2026

Organic growth isn't the only path. Here's how well-chosen SME acquisitions can compress years of growth into one transaction — and where most owners get the due diligence wrong.

Sunday, September 06, 2026

Most SME roadmaps fail from what they never remove, not what they add. Here's the three-question kill list to run before your next planning cycle — and why pruning, not adding, is what actually frees up growth capacity.

Sunday, September 06, 2026

Paid social and search rent attention you don't own. Your email list is the one channel most SMEs already have permission to use — and almost never invest in properly. Here's how to turn it into a real asset.

Sunday, September 06, 2026

Most sales training focuses on the pitch and the close. The call is usually already lost in the first five minutes. Here's the agenda-set and diagnostic sequence that fixes it — at the team level, not just for one rep.

Sunday, September 06, 2026

Delegation doesn't fail because your team can't do the work — it fails because nobody defined what "done" looked like before the task started. Here's the four-part handoff that fixes it.