Thursday, October 29, 2026

45% of US consumers used AI for a local business recommendation this year, up from 6% last year. Here's why schema markup won't fix your AI visibility, and what will.

It's 11pm on a Thursday and the decision is still sitting open on your laptop. Hire the second salesperson, or not. Sign the five-year lease, or wait another quarter. Finally let go of the client who pays late and shouts first. You've run the numbers four times and you still haven't clicked save.

If you're stuck on a decision like that, the fastest way through it isn't more analysis. It's a fifteen-minute exercise called a premortem, run before you commit, not after you're already regretting it.

Nine times out of ten, what looks like "I need more information" is actually "I'm scared of being wrong, and gathering data feels safer than deciding." You're not lazy and you're not indecisive. You're human, and you're about to make the decision anyway — this just makes sure you make it with your eyes open.

Why You're Not Lazy, You're Scared

Here's the villain, and it isn't you: the idea that a confident owner decides fast and a careful one decides slow, so if you're stuck, something's wrong with you. That's backwards. A 2026 Bluevine survey of US small business owners found 68% had delayed or avoided a major decision — hiring, expanding, a big commitment — specifically from fear of getting it wrong. You are nowhere near alone on that laptop at 11pm.

I used to do this with words instead of business decisions. Early on I'd redraft the same email a dozen times before sending it, chasing a version with no risk in it. It doesn't exist. The work doesn't improve in your head — it improves once it's out in the world and you can react to what actually happens. The lesson cost me time I didn't get back: it can't work for you until it's in the public domain. A decision is the same. The fear doesn't go away before you decide. You decide, and then you deal with what the fear was actually pointing at.

The Premortem: Fifteen Minutes, Before You Commit

Psychologist Gary Klein published a simple fix for this in the Harvard Business Review back in 2007, called a project premortem. Instead of asking "what could go wrong?" — which your brain will wave off with "it'll probably be fine" — you assume the decision has already failed, a year from now, and work backwards from there. It feels uncomfortable. That discomfort is the whole point; it's what gets the real risks out of your gut and onto paper.

  • Declare it failed. Write one sentence: "It's twelve months from now and this decision was a mistake."
  • List every reason, fast. Give yourself five minutes. No editing, no "that's unlikely" — just every way it could have gone wrong.
  • Rank by damage, not just odds. A rare risk that sinks the business matters more than a common one you'd shrug off.
  • Fix your top two before you sign anything. Build the guardrail now, while it's still cheap, not after it's already gone wrong.

"Kevin's knowledge and intellect on all things business — no matter what industry it is — he just seems to find gems that you can focus on. I catch up with Kevin once a week and it is definitely the highlight of my week. He just sees different opportunities so clearly. I would not have considered the B2C market as an opportunity before working with Kevin and now it is a major focus for us. He has opened up so many new opportunities for us."

— John Roberts, Co-owner and COO, Oragene

Why Most Owners Run It Once, Then Shelve It

You can do a premortem solo, and it's worth doing even then. But the real gap isn't the framework — it's that most owners run it once, in their own head, with their own blind spots doing the marking. You already know the two or three risks you're quietly hoping nobody asks about. That's exactly where an outside pair of eyes earns its keep: someone who's sat across the table from a hundred decisions like yours and will ask the question you're avoiding, not just nod along with the plan you've already half-decided on.

This isn't for you if what you actually want is someone to make the call for you, or tell you the "right" answer exists and you just haven't found it yet. It doesn't. What you can get is a sharper, faster, better-tested version of your own judgement — which, once you trust it, is worth more than a hundred more hours of research ever will be.

Key Takeaways

  • Name the real blocker. Decision paralysis is usually fear of being wrong, not a lack of data.
  • Run the premortem first. Declare the decision failed, list every reason why, before you commit.
  • Rank by damage. Fix the risks that would sink you, not just the ones that are easy to picture.
  • Decide, then adjust. Clarity beats certainty — certainty was never on offer.

You already know more about this decision than anyone else in the room. The premortem doesn't hand you certainty — nobody can promise you that. It hands you clarity, and clarity is what turns a decision you've been dreading into one you're actually ready to make.

If the big decision has been sitting open on your laptop for weeks, that's the conversation to have before you spend another dollar on it.

Monday, September 21, 2026

Most owners choose a coaching format by budget, not by stage. Here's the test that shows which format actually fits your business right now.

Monday, September 21, 2026

Private label deals look like free growth — until they quietly cost you margin, capacity, and control. Here's how to protect your brand before signing.

Monday, September 21, 2026

New global research says 68% of small business owners now choose stability over speed — and that's the smarter growth strategy. Here's the 3-step Depth Audit to grow without breaking what you've built.

Thursday, September 17, 2026

Most growth strategies don't fail because the market changed — they fail because nobody tested the assumptions underneath them. Here's the four-question audit that catches the weak spot before it costs you a year.

Thursday, September 17, 2026

Your website, socials, and sales team may all be telling a slightly different story. Consistent brands see up to 33% more revenue — here's the one-page Message Map that fixes the drift.

Thursday, September 17, 2026

Sales closes the deal, then delivery loses the customer within a quarter. The one-page Handover Brief that carries the promise, the anxiety, and the customer's real definition of success forward.

Thursday, September 17, 2026

Every interruption costs roughly 23 minutes of refocus time, not seconds. The Protected Block system that stops "always available" from quietly destroying your most productive hours.

Thursday, September 17, 2026

Coaching doesn't feel like steady progress — it dips hard around week five before the real structural change lands. Here's the 90-day curve nobody warns owners about, and why it matters.

Thursday, September 17, 2026

The instincts that built your first million will cap your next five if you don't replace them. Greiner's Growth Model explains why — and the Stage Check that shows if you've already outgrown your playbook.

Thursday, September 17, 2026

A new NielsenIQ study found 58% of shoppers don't care if it's your brand or the store's own. Here's the 3-step test to see if your FMCG brand earns its price premium.

Thursday, September 17, 2026

Chasing every dollar of revenue isn't a growth strategy — it's a collection plate. Here's the four-question filter Kevin uses with clients before any deal gets signed.

Thursday, September 17, 2026

Most SMEs treat marketing spend like rent — fixed, tolerated, never questioned. Here's the 70-20-10 test-and-learn loop that turns it into compounding evidence instead.

Thursday, September 17, 2026

Same-day response feels fast — it isn't. Here's the five-minute speed-to-lead system that turns warm enquiries into customers before a competitor gets there first.

Thursday, September 17, 2026

A blocked calendar isn't the same as a productive one. Here's the Energy Mapping System for matching your highest-stakes decisions to your real energy peaks, not just free time.

Thursday, September 17, 2026

Ticking off every task on your action list isn't the same as changing how you actually run your business. Here's how to test whether coaching is producing real behaviour change.