Sunday, November 08, 2026
Coaching is largely unregulated, so the vetting is yours to do. Here are 12 questions to ask any business coach in NZ before you sign, with what a good answer sounds like.
Every SME owner has done it. You read one article, sit through one podcast, or have one bad Tuesday, and by Monday's team meeting there's a new number-one priority. Six weeks later a different idea replaces it. Eighteen months on, the business has tried five “strategies” and properly finished none of them. If your team can't tell you, without checking with you first, what the business is actually doing this quarter, you don't have a strategy problem. You have a strategy whiplash problem — and it is quietly costing you more than standing still ever would.
Founders are taught to be agile, and rightly so — markets move, and rigid five-year plans belong in a drawer. But “agile” has become an excuse for undisciplined. According to the 2026 Global Leadership Study, referenced by Harvard Business, 80% of senior leaders now say leading through constant change is essential to the job. What that research doesn't say — but every operator knows — is that agility only compounds when it sits on top of a fixed core. Change the tactics weekly if you need to. Change the target every six weeks and your team stops believing any target is real, so they quietly stop chasing it.
The real cost isn't the wasted marketing spend or the abandoned CRM rollout, although those add up. It's the team that has learned, correctly, that full commitment to this quarter's priority is a bad bet — because it probably won't survive the quarter.
Kevin's clients use a simple discipline to separate genuine strategic pivots from panic-driven whiplash. It doesn't stop you changing course. It stops you changing course by accident.
1. Write the commitment down, publicly, before the quarter starts — one sentence: what you are doing, and just as importantly, what you have decided not to do this quarter.
2. Set a single “reconsideration date” — the only day in the next 90 days you are allowed to revisit the decision. Not “whenever it feels wrong.” One date, on the calendar, with the team invited.
3. Log the trigger, not the mood — if something happens mid-quarter that genuinely threatens the plan (a lost customer, a cost shock, a new competitor), write down the fact. Facts can justify an early review. Frustration and boredom can't.
4. Report the score before proposing the pivot — no new direction gets tabled until you've reported, in hard numbers, how the current one actually performed. This one rule kills most impulse pivots before they start.
“I have grown my business 5x since working with Kevin. Everything Kevin told me to do was the complete opposite of what I had been doing. Working with Kevin has truly been a complete game changer.”
— Richard, Chem Suppliers
Most owners already sense they're whiplashing their own team. They don't fix it because the discipline required — writing the decision down, setting a date, waiting for it — feels like it's slowing them down in a market that never stops moving. It isn't. It's the difference between motion and progress. The businesses growing fastest right now aren't the ones reacting to everything; they're the ones who decided what they were reacting to in advance.
This is precisely where an outside voice earns its keep. A coach who has sat in the room for the last three pivots is the person who can say, calmly, “you agreed not to revisit this until November” — without it becoming a fight about who's in charge. That single piece of friction, reliably applied, is often worth more than any new idea a founder brings to the table.
If your business strategy changes more often than your team can keep up with, that's the first thing Kevin helps you fix.
...and you become the owner whose team knows exactly what the business is doing this quarter.
Sunday, October 04, 2026
The coaching industry has more than doubled since 2016 to over 232,000 coaches. With that many choices, here is the single question that tells you who is worth hiring.
Sunday, October 04, 2026
AI is saving small business owners 10 to 13 hours a week, and most have no idea what they gained. Here is the four-question method for pointing AI at the hours that matter.
Sunday, October 04, 2026
You nailed the pitch and the buyer loved it, then the deal went quiet. The reason is usually a meeting room you were never invited to. Here is how to sell to a buying committee you cannot see.
Sunday, October 04, 2026
Customers don't buy products, they hire them to do a job. Here is the framework that explains why an inferior competitor keeps outselling you, and what to fix in your marketing today.
Sunday, October 04, 2026
Most SME owners have one growth plan: get more customers. There are actually four distinct ways to grow, and the cheapest one is usually sitting in your existing customer file.
Sunday, October 04, 2026
Small business confidence just rose, but growth expectations are falling for almost everyone. New 2026 data reveals the one decision separating owners still growing from owners just waiting it out.
Sunday, October 04, 2026
A 1 percent price increase lifts operating profit by an average of 11 percent, McKinsey's Global 1200 research found, far more than an equivalent rise in volume. Here's how to raise prices without losing your best customers.
Sunday, October 04, 2026
Some coaches build a business out of being needed forever. Here's the Graduation Test: three questions that reveal whether your coach is transferring real capability, or just keeping you on retainer.
Sunday, October 04, 2026
Most owners respond to a bottleneck by fixing something else entirely. Eli Goldratt's Theory of Constraints explains why that backfires, and documented case studies show a mean 69 percent lead-time reduction once the real constraint is found.
Sunday, October 04, 2026
Roughly four in ten B2B purchase attempts end in no decision at all. It's rarely about price. Here's Alex Hormozi's Value Equation, in plain English, and why it explains almost every stalled deal in your pipeline.
Sunday, October 04, 2026
41 percent of consumers now always read reviews before choosing a business, and 31 percent won't use one rated under 4.5 stars. Here's the Review Velocity System that turns happy customers into a steady stream of five-star proof.
Sunday, October 04, 2026
64 percent of executives say they're juggling too many conflicting priorities, and most SME strategies die from addition, not ambition. Here's the three-step Strategic Short List that turns six priorities into the one that actually moves the needle.
Sunday, October 04, 2026
A third of small business owners are absorbing this year's cost increases out of their own pocket instead of raising prices. Here's the three-step Margin Audit that turns that guess into a safe, thirty-day pricing test.
Sunday, October 04, 2026
Before you approve the next hire, run the revenue-per-employee test. Some of the growth you are trying to buy with headcount is sitting in tasks AI can already take off the list.
Sunday, October 04, 2026
Owner-dependent businesses sell for roughly half the multiple of businesses that run without them. Dan Sullivan's Who Not How question is the simplest fix most owners never try.