Thursday, November 05, 2026

Vistage puts you in a group of 12 to 16 owners with a Chair. Simple-Growth is one owner-run coach who finds your constraint first. Here is who each suits, what is public on cost, and six questions to ask. Checked 5 November 2026.

Here's a diagnostic you can run on your very next coaching session, whether it's with Kevin or anyone else: time who talks. If your coach is filling more than about 30 percent of the session, you are not being coached. You are being lectured — and the two produce very different results, no matter how smart the lecture is.

The Sage on the Stage Problem

Good advice delivered at the wrong ratio doesn't stick. Professional coaching standards define the discipline specifically as a process that draws out the client's own thinking and accountability, not one that hands down expert answers — and the research behind adult learning backs this up: people act far more consistently on conclusions they reach themselves than on instructions they were simply given. A coach who spends the session talking is optimising for sounding impressive, not for the client actually changing behaviour on Monday morning.

The enemy isn't expertise — Kevin's 30+ years across nine companies and boardrooms from McDonald's to IBM is exactly why clients hire him. The enemy is expertise delivered as monologue instead of as sharp, well-placed questions that make the owner find their own answer and, critically, own it.

The 70/30 Talk Ratio Test

Run this on your next three sessions with any coach or advisor.

1. Time it, roughly — you don't need a stopwatch, just a gut sense of who spoke more across the session.

2. Check what the coach's talking actually was — questions that made you think, or statements that told you what to do? Both count as "coach talking," but only one builds your own judgment.

3. Watch what happens after the session — advice you were told to follow gets deprioritised the moment the week gets busy. Conclusions you reached yourself get acted on, because you own them.

“Specific to my business requirements and takes a systematic approach. Practical, specific, and pertinent to my business.”

— Simon Keepa, Icehouse Coaching Programme

Why This Is Hard to Spot From the Inside

Most owners can't self-diagnose this, because a genuinely knowledgeable coach who talks too much still sounds valuable in the room — the content is good, even when the format is wrong. The tell isn't how the session feels. It's what changes afterward. If you leave every session feeling impressed but three months later your Monday-morning behaviour hasn't shifted, the ratio is the problem, not the content.

This is precisely why accountability structure matters as much as expertise in choosing who you work with — a coach who asks "what did you actually do with what we discussed last time" is running a very different relationship to one who simply delivers a new lecture every session.

Quick Wins for Your Next Session

  • Ask your coach to open the next session by asking what you did with last session's conclusions, not by presenting a new topic.
  • Notice, honestly, whether you're leaving sessions with your own answers or someone else's instructions.
  • If it's the latter every time, raise it directly — a good coach will welcome the feedback.

Key Takeaways

  • Time the talk ratio in your next coaching session — 70/30 in the client's favour is the benchmark.
  • Distinguish questions that build your judgment from statements that just hand you an answer.
  • Judge coaching by what changes afterward, not by how impressive the session felt.
  • Expect accountability for last session's conclusions at the start of the next one.

If your last coach did most of the talking and none of your behaviour changed afterward, that's exactly the gap Kevin's coaching is built to close for you.

...and you become the owner who leaves every session with your own answers and acts on them.

Sunday, October 04, 2026

Chasing every lead in the run to year end is how you end up delivering the deals that cost you the most. Here is the Right-Fit Filter that catches a bad deal before you quote it.

Sunday, October 04, 2026

Big brands never approve a campaign on gut feel alone. Here is the cheap, 48-hour pretest SME owners can run on any piece of marketing before a single dollar goes to media.

Sunday, October 04, 2026

There is no single best business coach in New Zealand, only the best fit for your stage and your problem. Here are six criteria, an honest map of the NZ options, and where Kevin D'Ambros-Smith fits.

Sunday, October 04, 2026

Most SME strategies are really just revenue wishlists with no diagnosis behind them. Here is the three-part test that separates a real strategy from a wish, and what to fix first if yours fails it.

Wednesday, September 30, 2026

94% of small businesses using AI across multiple functions have cut spending on marketing, data and bookkeeping, and they are more confident than ever. Here is the three-question audit to run before you cut judgment along with the invoice.

Wednesday, September 30, 2026

Chasing a poor-fit customer to hit a year-end number rarely pays off. Here is the Right-Fit Growth Filter SME owners use before saying yes.

Wednesday, September 30, 2026

High satisfaction with your business coach does not guarantee progress. Here is the yearly Re-Contracting Conversation that keeps coaching sharp.

Wednesday, September 30, 2026

We'll sort it in the new year is quietly stalling more small businesses than any competitor. Here is the Now-or-January Test that fixes it.

Wednesday, September 30, 2026

A 10 percent discount can need 46 percent more sales volume just to break even. Here is the Quota-Protection Plan for small business sales teams.

Wednesday, September 30, 2026

Referred customers buy four times more often, yet most happy customers are never asked. Here is the Post-Purchase Sequence that fixes it.

Wednesday, September 30, 2026

Your best quarter can hide the same problems as your worst one. Here is the five-step Success Audit SME owners use to pressure-test growth before it plateaus.

Wednesday, September 30, 2026

You just gave someone a raise to keep them, and they left anyway. A new US survey shows a 21-point gap between what owners think keeps their team and what actually does.

Wednesday, September 30, 2026

Small Business Saturday falls just 27 days before Christmas this year, one of the shortest holiday windows in years. Here's the three-step margin check to run before Q4 locks in your pricing mistakes.

Wednesday, September 30, 2026

Acquiring a new customer costs five to seven times more than growing revenue from an existing one. Here is the share-of-wallet audit that finds it.

Wednesday, September 30, 2026

Most coaches say yes to everyone who can pay them. Here is the real test for whether a business coach is actually right for your business.