Sunday, November 01, 2026
New 2026 research shows SME owners earning most of their revenue from repeat customers are nearly four times more likely to be profitable than those chasing new customers alone. Here is the simple shift that changes the number that matters.
Every SME salesperson has felt it — the meeting that goes brilliantly, the contact who says "this is exactly what we need," the deal that then goes quiet for six weeks and dies. Search "how to close more sales" and you'll find scripts for the pitch. Almost nothing addresses the real reason B2B deals stall: your champion isn't the one signing the cheque, and they were never going to be enough on their own.
Most SME sales training still centres on a single relationship — build rapport, understand pain, present the solution, close. That model works for consumer sales and small-ticket transactions. It breaks down the moment your deal size grows enough to involve a buying committee, which research on B2B purchasing consistently shows now averages six to ten stakeholders even in mid-sized companies. Your champion can carry your case internally, but they can't win an argument they weren't in the room for.
1. Map the Room — Before you invest more time, ask your champion directly who else needs to say yes, and what each of them cares about.
2. Arm, Don't Just Ask — Give your champion a one-page internal case they can forward, written in the language of the person who'll actually read it, not a sales deck.
3. Get Your Own Seat — Ask for a short call with the economic buyer or final approver directly, even fifteen minutes. A champion who can't get you that meeting is telling you something about how strong the deal really is.
"Kevin is an absolute powerhouse! He doubled our business's profits in the first month alone with lots more of his recommendations still to be rolled out."
— Curtis Hacon, Give A Sh!t
Most SME sales teams know the deal has stalled. What they don't do is go back into the account and multi-thread it, because it feels like admitting the relationship they built isn't enough. It isn't a personal failure — it's a structural one, and it's exactly the kind of pattern a sales process review with a coach catches before it costs you the quarter.
If your pipeline is full of deals that went quiet after a great first meeting, that's the pattern Kevin fixes first with you.
...and you become the owner whose good first meetings turn into signed deals.
Sunday, November 01, 2026
New 2026 research shows SME owners earning most of their revenue from repeat customers are nearly four times more likely to be profitable than those chasing new customers alone. Here is the simple shift that changes the number that matters.
Sunday, November 01, 2026
Management Capability Development funding can cover up to half of one-to-one business training for eligible NZ businesses. Here is who qualifies, what it covers, what it does not, and the order to do things in.
Sunday, November 01, 2026
Revenue can climb for years while the business quietly becomes more dependent on you, not less. Here's the growth driver most SME owners never put on their own dashboard.
Sunday, November 01, 2026
You cancelled the weekend away again. If you can't step away long enough to ask whether a coach is worth it, that's not a reason to skip the question — it's the reason to ask it.
Sunday, November 01, 2026
94% of NZ owners say they're not reaching their business goals. Not from lack of effort — from nowhere to see progress. Here's the visible scoreboard that fixes it.
Sunday, November 01, 2026
If every deal needs your personal persuasion to close, you don't have a sales process — you have a treadmill. Here's how to fix the offer so it does some of the selling for you.
Sunday, November 01, 2026
A positioning statement sits in a folder. Distinctiveness lives in the details customers actually notice. Here's the gap between knowing your difference and being remembered for it.
Sunday, November 01, 2026
Saying yes to every enquiry feels safer than growth. It isn't. Here's the strategic choice — who you're actually playing to win with — that most SME owners never make on purpose.
Sunday, November 01, 2026
Most NZ businesses are owner-run and many have no staff, so advice has to fit one person's week. Here is how coaches, consultants, mentors and peer groups differ, what is publicly known about cost, and how RBPN funding can help. Checked 1 November 2026.
Sunday, November 01, 2026
Four well-known ways to get help growing your business, compared on who each suits, what is publicly known about cost, and the seven questions to ask before you sign. Checked 1 November 2026.
Saturday, October 31, 2026
Most SME owners have a 12-month plan for the business but no vision for their own life. Here is a simple 3-step fix, plus the research behind it.
Saturday, October 31, 2026
US owners lose 33 working days a year to financial worry, mostly from not knowing their numbers. Here's the 2-number Monday check that closes the gap.
Saturday, October 31, 2026
46% of NZ small business owners aren't paying themselves. Here's why that has to change, and the three moves that build it into a real habit, not a hope.
Saturday, October 31, 2026
US owners lose 22 hours a month to financial admin and 56% get blindsided by a tax surprise. Here's the E-Myth fix that gets the books off your desk for good.
Saturday, October 31, 2026
41% of US owners say the cash-flow gap between money in and bills out is their top stressor. Here's why better follow-up won't fix it, and the three moves that stop the chase before it starts.