Sunday, October 25, 2026

Most SME owners know their follower count, not where their last ten paying customers actually came from. Here is the 2026 data on what really drives growth.

Every November, a familiar ritual starts in boardrooms and kitchen-table offices across New Zealand and the US: next year's number gets set. Usually it's last year's revenue plus a percentage that felt ambitious in the moment. A widely cited UK survey of business leaders found 44% had missed their own earnings target at some point, and almost half missed it in the very first quarter of the year. If that's been your pattern too, the problem almost certainly isn't effort — it's how the target got built in the first place.

After founding or co-founding nine companies and coaching more than 200 businesses one-on-one, Kevin has never once seen a team miss a target because they didn't try hard enough. He has seen plenty miss because the target was fiction from the day it was written down.

The Target That Was Never Really a Plan

Here's the enemy: percentage-on-last-year planning. Take this year's revenue, add 15% or 20% because that number sounds motivating in a meeting, and call it the plan. It isn't a plan — it's an extrapolation, and extrapolations don't account for a market that's shifted, a team that's already at capacity, or an owner who's quietly run out of hours in the week.

A 2023 survey conducted by the revenue-intelligence firm Gong, reported in Startups Magazine (UK), found that more than half of business leaders said accurate forecasting mattered more because of economic uncertainty — yet most were still building those forecasts in a spreadsheet, dragging last year's line forward. The target wasn't wrong because people didn't work hard enough to hit it. It was wrong on the day it was set.

The Three Numbers That Actually Set a Realistic Target

Before you write down a number for 2027, run it past three checks instead of one gut feel:

  • Capacity ceiling — what could your current team, systems and cash actually deliver flat out, with no new hires and no new tools? That's your floor, not your target.
  • Market reality check — is your category growing, flat or shrinking right now, and is your plan riding that current or swimming against it? A 20% target in a shrinking category is a different bet than a 20% target in a growing one.
  • Owner bandwidth — how many of next year's hours are already spoken for by you personally? If the plan depends on you doing more of everything, it's not a growth plan — it's a wish with a deadline.

"I have grown my business 5x since working with Kevin. Everything Kevin told me to do was the complete opposite of what I had been doing. Working with Kevin has truly been a complete game changer."

— Richard, Chem Suppliers

Why Owners Keep Building the Same Broken Plan

Most owners already sense their target is soft. They build it the old way anyway, because the three checks above take an honest look at the business, and an honest look takes someone outside the business to run it properly. Inside your own head, the capacity ceiling always looks a little higher and the market always looks a little kinder than it really is. That's not a character flaw — it's just what happens when the person setting the target is the same person who has to live with the consequences of getting it wrong.

This is the exact gap a coach closes: someone in the room who has no incentive to flatter your forecast, and thirty years of watching which numbers hold up and which ones quietly unravel by March.

Key Takeaways

  • Replace "last year plus a percentage" with a target built on capacity, market direction and owner bandwidth.
  • Treat your capacity ceiling as the floor of the conversation, not an aspirational stretch.
  • Check whether your plan is riding your category's current or swimming against it before you commit to a number.
  • Bring in an outside, unflattering view before you finalise next year's target — not after it's already missed.

If your 2027 target is just last year's number with a percentage bolted on, Kevin will help you fix that first.

Be the owner who starts 2027 with a target built on real numbers, not a hopeful percentage.

Friday, September 25, 2026

Small business AI adoption hit 74% this year, with real ROI: $4,100 saved annually on scheduling and payroll alone. But the smallest businesses, who need the time back most, adopt it least.

Tuesday, September 22, 2026

NZ business confidence just held near a multi-year high — but ANZ's own August data shows profit expectations posted their sharpest monthly fall on record. Here's the three-step Cost-Profit Scissor test to check if your margin is keeping pace with your optimism.

Tuesday, September 22, 2026

Two businesses can grow 30% the same year and end up in opposite positions. Here's the Funding Source Audit that shows which kind you're building.

Tuesday, September 22, 2026

Hired a coach, saw a spark, then stopped renewing? The problem usually isn't the coach — it's the switching. Here's why coaching compounds.

Tuesday, September 22, 2026

Eleven hours worked, exhausted by 7pm — but how much of it actually moved the business forward? Here's the two-question Impact Filter.

Tuesday, September 22, 2026

Most lost sales die in the first four minutes, not on price. Here's the four-question Discovery-First Framework that fixes it.

Tuesday, September 22, 2026

If your marketing stops the moment you stop paying for it, you're only funding half the job. Here's the audit that fixes the balance.

Tuesday, September 22, 2026

Your 40-page strategy document isn't working because nobody can recall it. Here's the one-page, four-box plan that replaces it — and actually gets run.

Monday, September 21, 2026

You're tracking the wrong competitors. The business quietly stalling your growth is solving your customer's problem a completely different way — and it's not on your spreadsheet.

Monday, September 21, 2026

The cheapest audience in your market isn't strangers — it's your competitors' unhappy customers. Here's how to build a marketing campaign that speaks directly to them.

Monday, September 21, 2026

Winning deals teaches you what worked once. Losing deals, reviewed properly, reveals exactly where your sales process breaks — and keeps breaking until someone looks.

Monday, September 21, 2026

Big systems feel like progress but rarely fix productivity. The dozen small daily frictions nobody's bothered to remove are usually the real cost.

Monday, September 21, 2026

The cheapest coaching option is often the most expensive one once you count the year it fails to fix. Here's what a coaching engagement should actually deliver for the price.

Monday, September 21, 2026

The fastest way to grow isn't always a bigger ad budget — it's borrowing the trust a complementary business has already earned with your exact customer.

Monday, September 21, 2026

Dollar sales are up 0.8% but real unit demand fell 1.7% in the latest US retail data. If your revenue growth is just a price story, here's how to find out — and fix it.