Sunday, November 08, 2026
A free clinic, a $295 + GST mentor, half-funded training or a paid coach: which rung suits your business, and how to avoid paying for the same thing twice.
You closed three deals this month and you still haven’t paid yourself properly. You tell yourself it’s a cash-flow timing thing, but you know, if you’re honest, that at least one of those deals cost you more in time and discounting than it ever paid back. This is a story about someone who wants more sales, but the obstacle isn’t closing more — it’s closing the right ones.
You’re far from the only owner skipping your own pay to keep the business moving. In the US, 62% of small business owners reduced or skipped their own pay at least once in the past year, and 21% did so four or more times (Bluevine, Feb–Mar 2026, 781 owners). A good chunk of that comes from deals that were never going to be profitable in the first place.
I’m not here to tell you to chase harder. I’m here to show you how to qualify before you chase at all.
Most SME sales teams are taught to pursue every lead with equal energy — follow up fast, follow up often, never let one go cold. It sounds like diligence. It’s actually how you end up quoting, discounting and delivering for people who were never going to pay properly or stay loyal, while your best-fit prospects wait in the queue behind them.
The real enemy isn’t a slow pipeline. It’s treating every enquiry as equally worth your time, when some of them are quietly the reason you can’t pay yourself.
David Sandler built an entire sales methodology on a simple reversal: instead of selling harder, you ask better questions earlier, and let the prospect sell themselves on whether they’re a fit. Sandler’s “pain funnel” means digging into the real cost of the problem before you pitch anything — if there’s no real pain and no budget to fix it, you find out in minute five, not week five.
I had a client whose hardest-won account came from exactly this kind of patience — not a pitch, a relationship. A notoriously hard-to-read agency boss and a would-be supplier found themselves talking at a field hockey match, not about the deal at all. Months of genuine rapport, built with no pressure and no agenda, did more for that contract than any proposal document ever could. By the time business came up, the trust was already there. That’s Sandler’s whole point: people buy from people who understood them first.
"Dynamic, empowering, and absolutely transformative! Kevin leaves every audience armed for victory."
— Darilyn Kane, Coaching and Advisory Lead, The Icehouse
You know some leads aren’t worth the chase. The reason you keep chasing them anyway is that saying no to revenue feels wrong when you’re worried about the gap between what’s coming in and what’s going out. Building a qualifying process you actually trust — one that lets you walk away early without the guilt — is exactly the kind of system a coach helps you build once, so you stop rebuilding your confidence every single sales call.
This isn’t for you if you’d rather keep every lead alive just in case. Sandler’s approach only pays off if you’re willing to lose the wrong deals on purpose, early, before they cost you anything.
If you’re closing deals but still not paying yourself properly, that’s a qualifying problem, not a hustle problem — and it’s fixable.
Friday, October 23, 2026
31.7% of small business owners have never taken a full week off. Here's the handover document that actually fixes it, and how AI turns a week of writing into an afternoon.
Friday, October 23, 2026
Four in ten small business owners say they discount often, and a third still report sales down anyway. Here's the SPIN Selling framework that gets you to full price without the price cut.
Thursday, October 22, 2026
When offers look alike, price is all that is left to compare. What New Zealand telecoms teach SME owners about escaping the price war.
Thursday, October 22, 2026
Get more from the link that limits your growth before you spend a dollar on it. A 14-day, no-new-spend plan for SME owners.
Thursday, October 22, 2026
Score eight links in your business from 1 to 5 and the weakest, earliest link is usually your constraint. A 20-minute self-check for SME owners.
Thursday, October 22, 2026
Referrals just became small business owners' #1 source of new customers — up from 65% to 83% in a single year. Here's the Dream 100 system that turns word of mouth into a repeatable growth engine.
Thursday, October 22, 2026
Roughly one in four founders report loneliness and isolation running their business. Here's what a coach actually does differently, and why the first session is rarely about strategy.
Thursday, October 22, 2026
NZ small business sales rose 8.6 percent this quarter, but growth ranged from 2.9 to 16.3 percent by industry. Here's the three-number check that tells you whether your growth is actually yours.
Thursday, October 22, 2026
Only 30 percent of business change efforts fully succeed. Here's the three-part diagnosis, borrowed from strategy academic Richard Rumelt, most owners skip before fixing anything.
Thursday, October 22, 2026
Close to six in ten of this year's US holiday shoppers are already buying, in October or year-round. Here are three sales moves to make this week before Black Friday arrives.
Thursday, October 22, 2026
77.6 percent of US consumers used AI to help with a purchase decision in the past six months. Here are three moves that make your small business visible when customers ask AI about you.
Thursday, October 22, 2026
54 percent of US business owners have no real plan, and only 11 percent have anything detailed. Here's the one-afternoon exercise that gives your business a sharper three-year direction than any spreadsheet.
Wednesday, October 21, 2026
Before you spend another dollar on ads, staff or software, find the one step that limits your growth. Here is a one-hour spend-gate test you can run this week.
Wednesday, October 21, 2026
ActionCOACH began in Brisbane, Australia. What does its story tell US owners about where good growth ideas come from, and how to test an outside idea in your own business?
Wednesday, October 21, 2026
SME owner confidence is climbing, but for most, revenue isn't following. Here's why time isn't your real constraint, and the three-step framework that finds the one that is.