Monday, October 26, 2026
Gallup's 2026 global workplace data shows manager engagement is collapsing faster than everyone else's. Here's the research-backed 3-step fix for SME owners wearing the manager hat too.
If you cancelled every meeting on your calendar for the next two weeks, would your business actually slow down — or would some of it speed up? Harvard Business Review's review of meeting research found that about 70% of meetings kept employees from completing the very work the meeting was supposedly about. That figure covers employees generally, not SME owners specifically, but anyone who has sat through a status update that could have been a two-line message knows exactly which category they're in.
After over 30 years running meetings at agencies and inside nine businesses of my own, I've never once seen a business get more done by having more meetings. I've seen plenty get more done by replacing a tangle of ad-hoc catch-ups with one deliberate rhythm.
The enemy here isn't meetings themselves — it's the meeting calendar that grew by accident. A weekly catch-up here, a one-off project update there, a client call that somehow became a standing Tuesday slot eighteen months ago and never got un-booked. Nobody sat down and designed this calendar; it accreted, one "let's just get something in the diary" at a time. By the time a business reaches ten or fifteen people, the owner can lose a third of their working week to meetings that were never actually redesigned once their original reason had passed.
Harnish's Rockefeller Habits sets out a cadence built for fast-growing companies. At SME scale, it collapses to four decisions:
"Specific to my business requirements and takes a systematic approach. Practical, specific, and pertinent to my business."
— Simon Keepa
Redesigning the calendar means telling someone whose standing meeting you're cancelling that it wasn't actually earning its slot — an uncomfortable conversation to have alone. It's a far easier conversation when an outside adviser is the one asking the question, "what is this meeting actually for, now?", because it reads as structural, not personal.
If you can't remember the last time you cancelled a recurring meeting rather than added one, that's worth a look before this year's plan runs out of road.
Thursday, September 17, 2026
Ticking off every task on your action list isn't the same as changing how you actually run your business. Here's how to test whether coaching is producing real behaviour change.
Thursday, September 17, 2026
Past $5M, the real growth ceiling usually isn't the market — it's the org chart. Here's the readiness test for hiring the second-in-command you don't have yet.
Thursday, September 17, 2026
Gallup's newest global data shows manager engagement has crashed to 22%, barely ahead of the people they lead. Here's the weekly reset SME owners need before it costs them a decision.
Thursday, September 17, 2026
Your five-year plan and eleven-metric dashboard weren't built for a business your size — they were borrowed from one ten times bigger. Here's the Right-Size Test to fix it.
Thursday, September 17, 2026
Boosting posts feels like marketing, but without a capture step behind it, every dollar disappears into likes. Here's the three-step Minimum Funnel that fixes it.
Thursday, September 17, 2026
Category managers don't buy on story, they buy on rate of sale and margin. Here's the Buyer-Language Pitch that gets FMCG founders ranged instead of politely declined.
Thursday, September 17, 2026
Hitting inbox zero feels like progress, but it measures responsiveness, not growth. Here's the Two-List System that separates the two and protects real progress.
Thursday, September 17, 2026
"Business coach" covers three different jobs — consultant, mentor, and coach — and most owners never diagnose which one they actually need before they buy.
Thursday, September 17, 2026
Most SME growth plans have one lever: more new customers. Here's why customer lifetime value predicts real growth better, and how to start tracking it this week.
Thursday, September 17, 2026
Small businesses are being paid 9 days late on average, and 56% are sitting on $17,500 in unpaid invoices. Here's the four-step Collection Cadence that turns chasing payments into a system.
Thursday, September 17, 2026
Adding more isn't a strategy — it's a tax on your margin and your attention. Here's the three-step audit that tells you what to cut before you try to grow.
Thursday, September 17, 2026
Winning a new customer costs five to seven times more than keeping one. Here's why most SME marketing budgets still get that backwards — and the fix.
Thursday, September 17, 2026
Your champion loves the idea — and still can't get it approved alone. Here's the multi-threading framework that stops good B2B deals dying in silence.
Thursday, September 17, 2026
If your best salesperson or only bookkeeper vanished tomorrow, would the business survive? Here's the audit that finds your hidden risk points.
Thursday, September 17, 2026
Coaching only works if you say the thing you'd rather not. Here's why the polished update is quietly wasting your sessions — and how to fix it.