Thursday, October 29, 2026
Reps close 2.9x more deals at month-end and lose 11.4x more margin doing it, one major study found. Here's why the plan is the problem, not the rep, and three fixes.
It's 9pm and you're still working the phone. Another follow-up text, another "just checking in," another deal that needs one more push to close. You tell yourself the hustle is the job. Some nights you wonder if you can keep doing this.
Before you add another hour to the chase, ask a harder question: is the offer doing any of the selling, or is it all you?
Nine companies founded or co-founded, some very successful and some outright failures, taught me the same lesson about sales every time: an owner who has to personally convince every customer doesn't have a sales process. They have a treadmill.
The advice everywhere says the same thing: more calls, more hours, more follow-up, more grit. Nobody tells you that if every deal needs your personal persuasion to close, the problem isn't your effort — it's what you're selling and how. Hustle papers over a weak offer. It never fixes one.
Alex Hormozi's Value Equation gives this a shape you can actually work with: value equals the dream outcome times the likelihood of achieving it, divided by the time it takes and the effort and sacrifice required. Every "almost closed" deal you're chasing right now is weak on one of those four. Chasing harder doesn't fix the equation. Changing it does.
I've built nine companies, and not all of them worked. The ones that struggled always had the same tell: I was the offer. The moment I stepped back, sales slowed, because nothing about what we sold made the decision easy without me in the room. The businesses that grew without burning me out were the ones where the offer did that work instead.
"Kevin is an absolute powerhouse! He doubled our business's profits in the first month alone with lots more of his recommendations still to be rolled out."
— Curtis Hacon, Give A Sh!t
Fixing an offer feels slower than making one more call, so exhausted owners keep calling instead. It's the wrong trade. An hour spent tightening the guarantee, the proof or the first step pays out on every deal after it; an hour spent chasing pays out once, if you're lucky, and leaves you exactly as tired tomorrow.
This isn't for you if you'd rather keep perfecting your pitch than look honestly at what you're pitching.
If you're exhausted from chasing and the close rate still isn't moving, the fix usually isn't more hustle.
Friday, September 04, 2026
Most SME marketing leads with product specs. Buyers respond to stories. Here's the system for finding, capturing, and multiplying the customer stories you already have — with an FMCG-specific angle on letting the shelf and repeat-purchase data talk.
Friday, September 04, 2026
Most SME owners treat pricing as a set-and-forget cost calculation. Here's why price is actually the highest-leverage growth lever in your business — and the three-number method for testing whether you're underpriced.
Friday, September 04, 2026
A new study puts SME admin overload at $17,000 per employee a year — and finds AI tools alone aren't fixing it. Why systems have to come before software.
Friday, September 04, 2026
A business can grow revenue 40% in a year and be in more financial danger at the end of it than the start. Here's why fast growth without a cash plan is a warning sign, not a win.
Friday, September 04, 2026
The first ninety days of coaching are almost always productive. Here's why so many engagements quietly plateau around month six, and how to keep them accelerating.
Friday, September 04, 2026
If your business needs you in the room to keep functioning, you haven't built a business — you've built a demanding job. Here's how to test and fix that.
Friday, September 04, 2026
Chasing every enquiry equally is why sales teams stay busy and pipelines stay thin. Here's the qualification filter that protects your best sellers' time for leads that will actually close.
Friday, September 04, 2026
A shopper's eye moves across a shelf in under three seconds — if your packaging or marketing needs explaining, it's already lost. Here's what actually earns the second look.
Friday, September 04, 2026
Most growth plans set a revenue number and never check whether the business can actually deliver it. Here's how to build strategy around your real capacity constraint instead.
Friday, September 04, 2026
67% of SME owners fund growth mainly from personal savings, 38% from credit cards, and only 22% from a bank loan. Why that's a risk, not a strategy — and what a real capital plan looks like instead.
Friday, September 04, 2026
67.4% of small business owners know they need a price rise — only 31% have made it. Here's why pricing needs a system, not nerve, and what that system looks like for SME and FMCG owners.
Friday, September 04, 2026
Every scaling SME hits the same transition — from a business that runs on the founder's instincts to one that runs on a team making good decisions without checking first. Here's how the ones that navigate it deliberately do it.
Friday, September 04, 2026
Being "coachable" isn't a fixed trait some owners have and others don't — it's a decision made fresh every week. Here's what actually determines whether coaching sticks.
Friday, September 04, 2026
Your business isn't short of hours — it's short of decisions that don't require you personally. Here's how to find and remove the owner bottleneck, one decision at a time.
Friday, September 04, 2026
Most price objections aren't about the customer's budget — they're about a rep with no confident answer reaching for the easiest lever. Here's how to fix the sales conversation, not just the discount policy.