Thursday, November 05, 2026
A rival undercutting you doesn't mean 'grow harder' is the answer. Igor Ansoff's growth matrix shows SME owners the four real routes, and how to pick one on purpose.
You know a competitor just did something close to what you do, and your stomach dropped a little. Not because they’re better. Because you suddenly can’t explain, in one sentence, what makes you different from them.
That’s an uncomfortable moment, and it’s common enough that it shapes how a lot of owners spend their next few months: quietly redesigning the logo, dropping the price, adding a feature nobody asked for — anything that feels like action, because sitting with “I don’t actually know what makes us different” is worse.
Here’s the villain: the idea that you should be able to see your own differentiation clearly from inside your own business. You can’t. Nobody can. I had a shoulder injury a few years back and waited three weeks to see the country’s best surgeon for it. Three weeks, for someone who could do in forty minutes what I couldn’t do for myself at all. I didn’t resent the wait. Specialists get waited for, and paid what they charge, because they can see something about your own situation that you genuinely cannot see from the inside — not because you’re not smart enough, but because you’re too close to it.
Your competitive advantage works the same way. You’re inside your own business every day, which is exactly why you can’t see what’s actually different about it the way a customer, a stranger, or a coach who’s seen dozens of businesses like yours, can. It’s not a knowledge gap. It’s a vantage-point gap, and no amount of staring harder at your own website fixes it.
What changes it, in practice:
“Kevin has been a game changer for us. I had tried a couple of high-profile US entrepreneur programs but found these just talked about ‘mindset,’ whereas Kevin gives practical advice to grow your business that you can implement immediately.”
— Brett Abeille
That’s the difference between advice that stays theoretical and an outside eye that actually names the thing you’ve been circling for months. The reason most owners don’t get this clarity on their own isn’t effort. It’s that you cannot be both the patient and the surgeon in the same operation. You need someone else holding the scalpel, or in this case, asking the next uncomfortable question.
Try this yourself before you book anything: write down, in one sentence, what makes you different from your closest competitor. Then show that sentence to someone outside your business — a customer, a friend in another industry, anyone who hasn’t heard your pitch before — and ask them honestly whether it tells them anything a competitor couldn’t also claim. Most owners find out their “difference” is actually a hygiene factor everyone in the category already has. That exercise alone won’t fix it. But it will show you, in about ten minutes, exactly how much you’ve been guessing.
This isn’t for you if you’re sure you already see your business as clearly as an outsider would. It’s for you if you’re ready to hear what that outsider actually notices.
If you can’t finish the sentence “what makes us different” without hedging, that’s exactly the conversation we’d start with.
Friday, September 04, 2026
Your top performer's secret isn't a better pitch — it's a question sequence that gets the prospect to close themselves.
Friday, September 04, 2026
You don't need a national ad budget to get cut-through — you need dominance in the community your customers already trust.
Friday, September 04, 2026
Most strategy fails in translation, not ambition. Here's how to cascade a boardroom goal all the way down to a Monday task list.
Friday, September 04, 2026
56% of US shoppers have quit buying a brand over shrinkflation. Why quietly shrinking packs costs FMCG brands more than an honest price rise — and how to build a value-change system instead.
Friday, September 04, 2026
Most FMCG brands that succeed regionally never make the jump to national shelf space. Here's what the brands that do scale nationally build before the big order arrives — capacity, standardisation, and sell-through data — and why the brands that don't fail fast once they win it.
Friday, September 04, 2026
The owners who get the most from coaching don't walk in with good news — they walk in with a real problem. Here's why the progress-report habit quietly wastes coaching sessions, and what to bring instead.
Friday, September 04, 2026
Most productivity advice optimises the calendar you already have. The real fix is deciding what doesn't belong on it. Here's the 90/10 diagnostic for finding — and protecting — the small share of your week that actually drives growth.
Friday, September 04, 2026
Most sales training focuses on the pitch and the close. The outcome is usually decided in the first five minutes. Here's the diagnostic-first opening sequence that changes conversion rates without changing your product or your price.
Friday, September 04, 2026
Most SME marketing leads with product specs. Buyers respond to stories. Here's the system for finding, capturing, and multiplying the customer stories you already have — with an FMCG-specific angle on letting the shelf and repeat-purchase data talk.
Friday, September 04, 2026
Most SME owners treat pricing as a set-and-forget cost calculation. Here's why price is actually the highest-leverage growth lever in your business — and the three-number method for testing whether you're underpriced.
Friday, September 04, 2026
A new study puts SME admin overload at $17,000 per employee a year — and finds AI tools alone aren't fixing it. Why systems have to come before software.
Friday, September 04, 2026
A business can grow revenue 40% in a year and be in more financial danger at the end of it than the start. Here's why fast growth without a cash plan is a warning sign, not a win.
Friday, September 04, 2026
The first ninety days of coaching are almost always productive. Here's why so many engagements quietly plateau around month six, and how to keep them accelerating.
Friday, September 04, 2026
If your business needs you in the room to keep functioning, you haven't built a business — you've built a demanding job. Here's how to test and fix that.
Friday, September 04, 2026
Chasing every enquiry equally is why sales teams stay busy and pipelines stay thin. Here's the qualification filter that protects your best sellers' time for leads that will actually close.